800.com

Product Description

800.com is a leading provider of virtual phone numbers and communication solutions, designed to help businesses enhance their customer service and streamline communication processes. By offering local and toll-free numbers, 800.com enables companies to establish a professional presence, improve accessibility, and manage calls efficiently. The platform is user-friendly and ideal for businesses of all sizes looking to boost their operational capabilities without the need for extensive infrastructure investments.

Core Features

• Virtual Phone Numbers: Access a range of local and toll-free numbers for effective branding and customer outreach.
• Call Forwarding: Seamlessly redirect calls to any mobile or landline phone, ensuring you never miss an important call.
• Voicemail and Messaging: Advanced voicemail features with transcriptions and messaging options to enhance communication.
• Call Analytics: Detailed reporting and analytics to track call performance and customer interactions.
• Mobile App: Manage calls and settings via a dedicated mobile application for on-the-go access.
• Custom Greetings: Personalise your customer interactions with recorded greetings tailored to your brand voice.
• Integration Capabilities: Easily integrate with CRM systems and other tools to enhance your workflow.

Benefits

• Professional Image: Establishes a credible and professional image with local and toll-free numbers, enhancing customer trust.
• Increased Accessibility: Ensures customers can reach you easily, thereby improving customer satisfaction and retention.
• Cost-Effective Solution: Reduces the need for physical phone lines and hardware, resulting in significant cost savings.
• Enhanced Flexibility: Offers the flexibility to manage calls from anywhere, making it ideal for remote teams.
• Data-Driven Decisions: Utilise call analytics to make informed decisions, optimising customer engagement strategies.
• Scalable Services: Easily scales as your business grows, providing additional numbers and features as needed.