8×8

Product Description

8×8 is a comprehensive cloud communications platform designed to enhance business communications and collaboration. Offering a unified approach, 8×8 integrates voice, video, chat, and contact centre solutions into a single platform. This enables businesses to streamline their operations and improve customer engagement, making it an ideal choice for companies looking to modernise their communication strategies.

Core Features

• Voice and Video Calling: High-definition voice and video calls with unlimited calling in the UK and to various international destinations.
• Team Messaging: Real-time chat and collaboration tools that allow teams to communicate efficiently.
• Contact Centre Solutions: Advanced features for managing customer interactions, including call routing, analytics, and reporting.
• Integrations: Seamless integration with popular CRM systems, productivity tools, and third-party applications.
• Mobile App: A fully functional mobile application that enables communication from anywhere, ensuring flexibility for remote teams.
• Analytics and Reporting: Detailed insights into communication patterns and performance metrics to inform business decisions.

Benefits

• Cost-Effective: Reduces communication costs through cloud-based services, eliminating the need for traditional phone lines.
• Improved Collaboration: Enhances teamwork with integrated tools for messaging and video conferencing, leading to better productivity.
• Scalability: Easily scalable to meet the needs of growing businesses, allowing for the addition of users and features as required.
• Enhanced Customer Experience: Provides a seamless communication experience for customers, fostering loyalty and satisfaction.
• Reliable Security: Offers robust security features to protect sensitive business communications and customer data.
• User-Friendly Interface: Simple and intuitive design that reduces the learning curve for new users, enabling quick adoption.