Gorgias is the leading customer support platform built specifically for ecommerce brands, combining AI automation, deep Shopify integration, and omnichannel messaging to help online stores deliver faster support and drive more revenue.

Why Gorgias Is the Support Platform Ecommerce Brands Choose

Deep Shopify and eCommerce Integration

Gorgias pulls live order data, customer history, and subscription details directly from Shopify, WooCommerce, and BigCommerce into every support ticket. Agents can view, edit, cancel, or refund orders without ever leaving the helpdesk, dramatically reducing resolution times and improving the customer experience.

AI Agent and Automation Rules

Gorgias’s AI Agent handles common customer queries like order status, returns, and product questions automatically around the clock. Intelligent automation rules route, tag, and respond to tickets based on custom conditions so your team focuses only on complex issues that truly need human attention.

Revenue-Generating Support Features

Gorgias uniquely ties customer support to revenue by tracking how conversations drive purchases. Agents can send personalised product recommendations and discount codes directly within support chats, turning service interactions into upsell and conversion opportunities.

Try Gorgias Today and transform your support team into a revenue driver.

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