Engati

Engati is a powerful conversational AI platform that enables businesses to create and manage chatbots and virtual assistants across multiple channels, including websites, social media, and messaging apps. Designed for ease of use, Engati allows users to build, train, and deploy chatbots without requiring extensive technical knowledge. With a focus on enhancing customer engagement and streamlining communication, Engati provides a comprehensive suite of tools that facilitate seamless interactions and improve overall user experience.

Core Features

• Multi-Channel Support: Deploy chatbots on various platforms such as Facebook Messenger, WhatsApp, and websites.
• Visual Bot Builder: User-friendly drag-and-drop interface for easy bot creation without coding.
• AI-Powered Natural Language Processing: Understands user intent and context for more accurate responses.
• Pre-built Templates: Access to a library of templates for various industries to accelerate bot development.
• Analytics and Insights: Real-time performance tracking and analytics to optimise bot interactions.
• Integration Capabilities: Connect with popular CRM, marketing, and eCommerce tools for enhanced functionality.
• 24/7 Availability: Chatbots can operate round the clock, ensuring customer inquiries are addressed at any time.

Benefits

• Enhanced Customer Engagement: Improve customer satisfaction through timely and personalised interactions.
• Cost Efficiency: Reduce operational costs by automating routine support tasks, allowing human agents to focus on complex queries.
• Scalability: Easily scale operations to handle increased customer interactions without additional resources.
• Improved Lead Generation: Engage potential customers effectively, increasing conversion rates through proactive communication.
• Customisable Solutions: Tailor chatbots to suit specific business needs and branding, ensuring a unique customer experience.