Unanet

Frequently Asked Questions about Unanet

Who are Unanet?

Unanet is a software company that provides project and resource management solutions tailored for professional services organisations. Founded in 1999, the company focuses on delivering tools that enhance productivity and improve project visibility for businesses in various sectors, including government contracting and professional services.

What are Unanets products?

Unanet offers a suite of products designed to streamline project management, resource allocation, and financial management. Their main products include Unanet ERP, which integrates project management and financial capabilities, and Unanet CRM, which focuses on customer relationship management for professional services firms.

What services do Unanet offer?

Unanet provides a range of services that include implementation support, training, and ongoing customer support. They also offer consulting services to help organisations optimise their use of Unanet products and improve overall business processes.

What type of companies do Unanets products suit?

Unanets products are particularly suited for small to mid-sized professional services firms, government contractors, and other organisations that require effective project and resource management solutions. Their software is designed to support industries such as engineering, IT services, and consulting.

How much does Unanets product cost?

The cost of Unanets products varies based on the specific solution, the number of users, and the level of customisation required. Pricing details are typically provided upon request during the consultation process to ensure tailored solutions for individual customer needs.

Does Unanet offer a free trial?

Unanet does not publicly advertise a free trial for their products. However, potential customers are encouraged to contact their sales team for more information regarding demonstration options or trial access.

What discounts does Unanet offer on their products?

Unanet may offer discounts based on contract length or larger user volumes. Specific discount policies can be discussed directly with their sales representatives during the purchasing process.

Are there any hidden fees or additional costs with Unanet?

Unanet aims for transparency in pricing, but additional costs may arise from customisation, training, or support beyond standard offerings. It is advisable for customers to review the terms of service and consult with Unanet representatives for detailed pricing information.

Who uses Unanets products?

Unanets products are used by a variety of organisations, including small to mid-sized professional services firms, government contractors, and other sectors that require project and resource management solutions. Their user base includes project managers, finance teams, and executives seeking enhanced operational efficiency.

What are the main features of Unanets products/services?

Main features of Unanets products include project planning and tracking, resource management, time and expense tracking, financial management, reporting and analytics, and integration capabilities with other business tools. Their solutions are designed to improve collaboration and visibility across projects.

How does Unanet compare to its competitors?

Unanet distinguishes itself from competitors through its focus on the needs of professional services firms and government contractors. Their solutions provide integrated project and financial management capabilities, which some competitors may separate into distinct applications. User-friendly interfaces and strong customer support are additional advantages.

Is Unanets platform easy to use?

Unanets platform is designed with user experience in mind, featuring intuitive navigation and accessible functionalities. However, ease of use may vary based on the users familiarity with project management software. Training and support are available to assist users in maximising the platforms capabilities.

How easy is it to set up Unanets product or service?

Setting up Unanets product is generally straightforward, but the complexity can depend on the specific needs of the organisation. Unanet provides implementation support to help guide users through the setup process effectively.

Is Unanet reliable?

Unanet has built a reputation for reliability in the project management software market, with many users reporting positive experiences regarding uptime and performance. The company also provides regular updates and maintenance to ensure system stability.

Does Unanet offer customer support?

Yes, Unanet offers customer support through various channels, including email, phone, and online resources. They also provide a knowledge base and user community for additional assistance.

How secure is Unanet’s platform?

Unanet prioritises security and implements various measures to protect user data, including data encryption, regular security audits, and compliance with industry standards. They provide detailed information about their security protocols on their website.

Does Unanet integrate with other tools or platforms?

Yes, Unanet supports integration with various third-party applications and tools, including accounting software and CRM systems. Users can consult with Unanet representatives regarding specific integration options that suit their needs.

Can I use Unanet on mobile devices?

Unanet offers mobile compatibility, allowing users to access key features of the platform from mobile devices. However, the extent of functionality available on mobile may differ from that of the desktop version.

What do users say about Unanet?

User reviews of Unanet generally highlight its robust project management capabilities and integrated financial management features. Many users appreciate the customer support services, while some suggest improvements in user interface design and mobile functionality.

What are the pros and cons of Unanet?

Pros: Comprehensive project and financial management features, strong customer support, reliability, tailored for professional services.
Cons: Potentially higher costs for small businesses, some users report a learning curve, mobile features may be limited.

How can I purchase Unanet’s services?

Unanets services can be purchased by contacting their sales team through their website. Interested parties can request a demo or consultation to discuss their specific needs and receive tailored pricing information.

What is the cancellation or refund policy for Unanet?

Unanet’s cancellation and refund policies are detailed in their terms of service. Customers are encouraged to review these policies or consult with Unanet representatives for specific inquiries regarding cancellations.

Who uses Unanet?

Unanet is utilised by project managers, finance professionals, and executives within professional services firms, government contractors, and related industries seeking effective project and resource management solutions.

What are the common use cases for Unanet?

Common use cases for Unanet include project planning and execution, resource allocation, time and expense tracking, financial reporting, and enhancing collaboration within project teams. These applications are vital for businesses managing multiple projects simultaneously.

Why choose Unanet over other options?

Choosing Unanet may be beneficial for organisations seeking an integrated solution that combines project management with financial oversight. Its focus on professional services and government contracting makes it particularly relevant for those industries.

How easy is it to set up Unanet?

The setup process for Unanet is designed to be user-friendly, especially with the support provided by their implementation team. Customisation may require additional time, depending on the organisations specific needs.

Does Unanet offer training or tutorials?

Yes, Unanet provides training sessions and tutorials to help users understand the platform and its features. These resources are designed to facilitate a smooth onboarding experience for new users.

What languages does Unanet support?

Unanet primarily operates in English. However, specific features or resources may be available in other languages, depending on the needs of international clients. Interested users should inquire directly for more details.

What problems does Unanet solve?

Unanet addresses common challenges faced by professional services firms, such as inefficient project tracking, resource management difficulties, and lack of financial visibility. Their solutions aim to streamline operations and enhance overall productivity.

Is Unanet worth the investment?

Whether Unanet is worth the investment depends on the specific needs and scale of the organisation. For firms in need of comprehensive project and financial management tools, Unanet can provide significant value through improved efficiency and profitability.