TPGi ARC Platform

Frequently Asked Questions about TPGi ARC Platform

Who are TPGi?

TPGi is a company that specializes in providing digital accessibility solutions. They aim to help organisations create inclusive digital experiences for users with disabilities.

What are TPGis products?

TPGi offers a range of products including the ARC Platform, which is designed to assess and improve the accessibility of digital content, ensuring compliance with accessibility standards.

What services do TPGi offer?

TPGi provides services such as accessibility assessments, training, and consulting to help organisations enhance their digital accessibility and meet legal requirements.

What type of companies do TPGis products suit?

TPGis products are suitable for a wide range of companies, including large enterprises, educational institutions, and government organisations, particularly those looking to improve their digital accessibility.

How much does TPGis product cost?

The cost of TPGis products varies based on the specific services and features selected. For precise pricing, it is recommended to contact TPGi directly through their website.

Does TPGi offer a free trial?

TPGi does not explicitly mention a free trial on their website. Interested users should inquire directly for any trial options or demonstrations.

What discounts does TPGi offer on their products?

TPGi does not publicly list specific discounts on their website. It is advisable to contact them for information regarding potential discounts or promotional offers.

Are there any hidden fees or additional costs with TPGi?

TPGi aims to be transparent with their pricing. However, users should verify any potential additional costs, which may depend on specific service requirements.

Who uses TPGis products?

TPGis products are used by a diverse range of organisations, including corporations, educational institutions, and public sector entities that are committed to improving accessibility.

What are the main features of TPGis products/services?

Main features of TPGis products include automated accessibility testing, manual evaluation support, reporting tools, and compliance tracking to ensure adherence to accessibility standards.

How does TPGi compare to its competitors?

TPGi is known for its comprehensive approach to digital accessibility, combining automation with expert insights. Comparatively, its effectiveness and user-friendliness are often highlighted as key strengths in relation to competitors.

Is TPGis platform easy to use?

Many users find the TPGi ARC Platform to be user-friendly, with an intuitive interface designed to facilitate accessibility testing and reporting.

How easy is it to set up TPGis product or service?

Setting up the TPGi ARC Platform is generally straightforward, with resources available to guide users through the initial configuration and integration processes.

Is TPGi reliable?

TPGi has established a reputation for reliability in the field of digital accessibility. Their solutions are backed by industry expertise and a commitment to quality.

Does TPGi offer customer support?

Yes, TPGi provides customer support to assist users with their products and services, ensuring they receive the necessary help and guidance.

How secure is TPGi’s platform?

TPGi prioritises security in its platform, implementing measures to protect user data and ensure that accessibility assessments are conducted in a secure environment.

Does TPGi integrate with other tools or platforms?

TPGis ARC Platform is designed to integrate with various development and content management systems, allowing for streamlined accessibility testing within existing workflows.

Can I use TPGi on mobile devices?

TPGis ARC Platform can be accessed via standard web browsers on mobile devices, although the experience may be optimised for desktop use.

What do users say about TPGi?

User feedback generally highlights TPGis effective solutions and the quality of support provided, with many appreciating the platforms capabilities in enhancing digital accessibility.

What are the pros and cons of TPGi?

Pros include a comprehensive set of features, ease of use, and strong customer support. Potential cons may involve the cost and the need for ongoing training to maximise the platforms full capabilities.

How can I purchase TPGi’s services?

Services can be purchased directly through the TPGi website, where users can request a quote or more information about specific offerings.

What is the cancellation or refund policy for TPGi?

TPGis cancellation and refund policy details are not explicitly stated on their website. It is advisable to contact them for specific terms regarding cancellations or refunds.

What are the common use cases for TPGi?

Common use cases include auditing websites for accessibility compliance, training teams on accessibility best practices, and integrating accessibility into the development process of digital products.

Why choose TPGi over other options?

Choosing TPGi may be beneficial due to their focus on delivering comprehensive accessibility solutions, expert support, and a user-friendly platform tailored for diverse organisational needs.

How easy is it to set up TPGi?

As mentioned earlier, the setup process for TPGis services is designed to be user-friendly, with resources available to assist users in getting started effectively.

Does TPGi offer training or tutorials?

TPGi provides training resources and tutorials to help users understand how to effectively utilise their products and enhance their knowledge of digital accessibility.

What languages does TPGi support?

TPGi primarily operates in English, but users should inquire directly for information on support for other languages or localisation options within their products.

What problems does TPGi solve?

TPGi addresses issues related to digital accessibility, helping organisations meet legal compliance, improve user experience for individuals with disabilities, and avoid potential lawsuits.

Is TPGi worth the investment?

Many users find TPGis services to be a valuable investment, especially for organisations committed to enhancing accessibility and ensuring compliance with regulations.