Oxatis

Frequently Asked Questions about Oxatis

Who are Oxatis?

Oxatis is a cloud-based e-commerce platform that enables businesses to create and manage their online stores. Based in France, Oxatis has been providing solutions for small and medium-sized enterprises (SMEs) to establish a digital presence and optimise their sales channels since its inception.

What are Oxatiss products?

Oxatis offers a variety of products designed for e-commerce, including online store creation tools, inventory management systems, payment processing solutions, and marketing tools. Their platform allows users to build customisable online shops tailored to their specific needs.

What services do Oxatis offer?

Oxatis provides comprehensive services including website hosting, customer support, SEO optimisation, and training resources. They also offer additional services such as payment integration and logistics support to aid in the management of online businesses.

What type of companies do Oxatiss products suit?

Oxatiss products are primarily suited for small to medium-sized enterprises (SMEs) looking to establish or enhance their online sales capabilities. The platform is also beneficial for retail businesses transitioning to e-commerce.

How much does Oxatiss product cost?

Oxatis offers various pricing plans based on the features and level of service required. Pricing details can be found on their website, and they typically offer tiered options to cater to different business needs and budgets.

Does Oxatis offer a free trial?

Yes, Oxatis provides a free trial period for potential customers to explore the platform and its features before committing to a paid plan. This allows users to evaluate the service without financial risk.

What discounts does Oxatis offer on their products?

Oxatis occasionally provides promotional discounts or special offers, especially for new customers. It is advisable to check their website or subscribe to their newsletter for the latest information on discounts.

Are there any hidden fees or additional costs with Oxatis?

Oxatis aims to maintain transparency in its pricing structure. However, users should review the terms and conditions to ensure they are aware of any potential additional costs, such as transaction fees or costs for add-on services.

Who uses Oxatiss products?

Oxatiss products are used by a range of businesses including retailers, wholesalers, and service providers looking to sell products online. Their customer base primarily consists of small and medium-sized enterprises.

What are the main features of Oxatiss products/services?

The main features of Oxatis include a user-friendly website builder, mobile optimisation, integrated payment processing, inventory management, and SEO tools. Additionally, the platform offers marketing tools to help drive traffic and sales.

How does Oxatis compare to its competitors?

Oxatis is known for its ease of use and comprehensive features tailored for SMEs, which may differ from competitors who may focus on larger enterprises or offer more complex systems. Users should assess their specific needs when comparing platforms.

Is Oxatiss platform easy to use?

Yes, Oxatiss platform is designed to be user-friendly, allowing individuals with minimal technical skills to navigate and set up their online store effectively. The interface is straightforward, making it accessible to various users.

How easy is it to set up Oxatiss product or service?

Setting up Oxatiss services is relatively simple, with guided steps provided throughout the process. Users can create their online store without extensive technical knowledge, thanks to the intuitive design of the platform.

Is Oxatis reliable?

Oxatis is considered a reliable platform, with a strong track record of uptime and customer satisfaction. Their cloud-based infrastructure is designed to ensure consistent performance for users.

Does Oxatis offer customer support?

Yes, Oxatis offers customer support to assist users with any issues or queries they may encounter. Support is typically available via email, phone, or live chat, depending on the customer’s plan.

How secure is Oxatis’s platform?

Oxatis prioritises security by implementing robust measures such as SSL encryption and secure payment processing. They adhere to industry standards to protect user data and ensure safe transactions.

Does Oxatis integrate with other tools or platforms?

Yes, Oxatis offers integration with various third-party tools and platforms, including payment gateways, shipping providers, and marketing tools, to enhance the functionality of the online store.

Can I use Oxatis on mobile devices?

Oxatiss platform is mobile-responsive, allowing users to manage their online store and access features from mobile devices. This ensures that both users and customers can engage with the site on various devices.

What do users say about Oxatis?

User feedback generally highlights the ease of use, comprehensive features, and effective customer support. However, potential users should consult independent reviews for a balanced perspective on the platform.

What are the pros and cons of Oxatis?

Pros include user-friendliness, comprehensive features, and good customer support. Cons may involve limitations in customisation compared to more advanced platforms and potential transaction fees that could affect profitability.

How can I purchase Oxatis’s services?

Oxatis’s services can be purchased directly through their website. Users can select a pricing plan that suits their needs and complete the registration process online.

What is the cancellation or refund policy for Oxatis?

Oxatis typically offers a cancellation policy that allows users to terminate their subscription at any time. Refund policies may vary, so it is recommended to review the specific terms on their website before purchasing.

Who uses Oxatis?

Oxatis is utilised by a diverse range of businesses, primarily small and medium-sized enterprises that wish to establish an online presence and sell products or services effectively.

What are the common use cases for Oxatis?

Common use cases include creating and managing online stores, product inventory management, and facilitating online sales for retail businesses. Oxatis is also used for integrating marketing efforts with e-commerce operations.

Why choose Oxatis over other options?

Oxatis may be chosen for its ease of use, tailored features for SMEs, and strong customer support. Comparing the specific needs of a business can help determine if Oxatis is the right fit.

How easy is it to set up Oxatis?

Setting up Oxatis is designed to be straightforward, with step-by-step guidance available to assist users in launching their online stores quickly and efficiently.

Does Oxatis offer training or tutorials?

Yes, Oxatis provides training resources and tutorials to help users navigate the platform and maximise the benefits of its features, ensuring effective use of the service.

What languages does Oxatis support?

Oxatis primarily supports multiple languages, catering to a diverse customer base across different regions. This feature helps businesses reach a wider audience.

What problems does Oxatis solve?

Oxatis addresses common challenges faced by SMEs in establishing an online presence, managing inventory, and streamlining sales processes, enabling businesses to operate more efficiently in the digital marketplace.

Is Oxatis worth the investment?

The value of investing in Oxatis depends on the specific needs and goals of a business. For SMEs seeking a reliable and user-friendly e-commerce solution, Oxatis may provide a worthwhile return on investment.