vibe

Frequently Asked Questions about Vibe

Who are Vibe?

Vibe is a streaming and connected TV advertising platform that enables businesses to create and manage TV ad campaigns across a vast network of streaming channels and apps. Founded with the mission to make TV advertising accessible to all, Vibe offers a user-friendly, self-serve platform that simplifies the ad creation and deployment process.

What are Vibe’s products?

Vibe's primary product is its self-serve TV advertising platform, which includes:

• Campaign Management Tools: For creating, launching, and monitoring TV ad campaigns.
• Vibe Studio: A tool for rapid ad creation.
• Real-Time Analytics: For tracking campaign performance.
• Integration Capabilities: With various marketing and analytics tools.

What services do Vibe offer?

Vibe offers services that encompass the entire TV advertising process, including:

• Ad Creation: Through Vibe Studio.
• Campaign Deployment: Across 500+ streaming channels.
• Audience Targeting: Using AI-powered tools.
• Performance Analytics: With real-time reporting.
• Customer Support: Including dedicated account managers and live support during business hours.

What type of companies do Vibe’s products suit?

Vibe is designed for businesses of all sizes, from small startups to large enterprises, seeking to leverage TV advertising to reach broader audiences. Its affordability and ease of use make it particularly appealing to small and medium-sized businesses.

How much does Vibe’s product cost?

Vibe offers flexible pricing options:

• Minimum Daily Budget: $50.
• Minimum Lifetime Budget: $500.

There are no additional platform, subscription, or user seat fees.

Does Vibe offer a free trial?

Yes, Vibe occasionally offers promotional credits, such as a $5,000 ad credit match, to new users. These promotions are time-sensitive and may require booking a demo call to redeem.

What discounts does Vibe offer on their products?

Vibe provides promotional offers periodically, including ad credit matches and special pricing for new users. Details of current promotions can be obtained by contacting Vibe directly or visiting their website.

Are there any hidden fees or additional costs with Vibe?

No, Vibe maintains transparent pricing with no hidden fees. The budget set for a campaign is the exact amount charged, with no additional platform or subscription fees.

Who uses Vibe’s products?

Vibe is utilised by a diverse range of businesses, including e-commerce brands, local retailers, and service providers, aiming to expand their reach through TV advertising. Over 5,000 marketing teams have successfully run campaigns using Vibe.

What are the main features of Vibe’s products/services?

Key features include:

• Rapid Ad Creation: With Vibe Studio.
• Extensive Channel Access: Over 500 streaming platforms.
• AI-Powered Targeting: For precise audience engagement.
• Real-Time Analytics: For performance tracking.
• Seamless Integrations: With popular marketing tools.

How does Vibe compare to its competitors?

Vibe stands out for its user-friendly interface, rapid campaign deployment, and affordability. Unlike traditional TV advertising platforms, Vibe requires no long-term commitments and offers transparent, flexible pricing.

Is Vibe’s platform easy to use?

Yes, Vibe is designed with user experience in mind, allowing users to create and launch campaigns quickly without the need for extensive technical knowledge.

How easy is it to set up Vibe’s product or service?

Setting up a campaign with Vibe is straightforward and can be completed in under five minutes. The platform guides users through each step, from ad creation to audience targeting.

Is Vibe reliable?

Yes, Vibe is a reliable platform trusted by thousands of businesses for their TV advertising needs. Its robust infrastructure ensures consistent performance and uptime.

Does Vibe offer customer support?

Vibe provides comprehensive customer support, including:

• Dedicated Account Managers: For personalised assistance.
• Live Support: Available during business hours.
• Help Centre: With articles and guides for self-service support.

How secure is Vibe’s platform?

Vibe adheres to industry-standard security protocols to protect user data and campaign information. It ensures secure data transmission, encrypted storage, and maintains rigorous access control to safeguard all customer information. Vibe’s infrastructure is built to be compliant with privacy regulations and security best practices.

Does Vibe integrate with other tools or platforms?

Yes, Vibe integrates with a wide range of third-party tools to enhance functionality and streamline campaign workflows. Integrations include:

• E-commerce Platforms: Shopify
• Marketing Tools: Klaviyo, Google Analytics
• Customer Data Platforms and other MarTech solutions
• These integrations allow users to synchronise data, track conversions, and better measure performance.

Can I use Vibe on mobile devices?

Yes. While Vibe is optimised primarily for desktop use due to the nature of campaign management, its dashboard is accessible via modern mobile browsers, allowing users to view reports, adjust settings, and monitor campaign performance on the go.

What do users say about Vibe?

Users frequently praise Vibe for its simplicity, speed, and effectiveness. Common sentiments include:

“TV ads are now as easy to run as Facebook ads.”
“Incredible reach with little setup effort.”
“Affordable and fast way to get brand visibility.”

Vibe is especially appreciated by small to medium-sized businesses for its accessibility and return on investment.

What are the pros of Vibe?

Pros:

• Incredibly fast campaign setup (under 5 minutes)
• Transparent, affordable pricing
• No technical or creative expertise required
• Real-time analytics and reporting
• Access to 500+ premium streaming platforms
• Free ad creation with Vibe Studio

How can I purchase Vibe’s services?

You can get started directly through the Vibe website by signing up and creating your first campaign. Alternatively, you can book a demo or strategy call with their team to tailor a plan to your business needs. The platform supports secure online payments with transparent billing.

What is the cancellation or refund policy for Vibe?

Vibe operates on a pay-as-you-go basis, meaning you only pay for the campaigns you run. There are no subscription or platform fees. You may cancel campaigns at any time, though charges may apply based on any already-delivered impressions. Refund policies are typically handled on a case-by-case basis and are outlined in their terms of service.

What are the common use cases for Vibe?

• Product Launches: Quickly generate awareness across major streaming platforms
• Retail & E-commerce Campaigns: Drive traffic and sales via premium TV inventory
• Event Promotions: Promote conferences, webinars, or local events
• Brand Awareness Campaigns: Reach wide audiences in a brand-safe environment
• Holiday & Seasonal Promotions: Capitalise on key shopping periods with precision

Why choose Vibe over other options?

Vibe offers a unique mix of affordability, ease of use, and enterprise-grade features tailored for small and medium-sized businesses. Unlike traditional TV buying, Vibe doesn’t require large upfront budgets, media agencies, or long lead times. Its intuitive platform makes it as easy to run TV ads as it is to run social or search campaigns.

How easy is it to set up Vibe?

Extremely easy. Most users can get a campaign live in under five minutes thanks to Vibe Studio’s automated ad generation and intuitive campaign builder. No prior TV advertising experience is necessary.

Does Vibe offer training or tutorials?

Yes. Vibe offers:

• An online help centre with how-to guides and documentation
• Webinars and onboarding calls for new users
• Dedicated account support for campaign strategy and optimisation
• Video tutorials explaining platform features and best practices

What languages does Vibe support?

The platform interface is currently offered in English. However, ads can be created in any language, and targeting options can be set based on geographical and language-based criteria depending on the streaming networks used.

What problems does Vibe solve?

Vibe addresses several key advertising challenges:

• High Entry Barriers to TV Advertising: Eliminates the need for large budgets or agencies
• Creative Bottlenecks: Offers free, automated ad creation with Vibe Studio
• Complicated Buying Process: Provides a self-serve, intuitive platform
• Limited Targeting in Traditional TV: Delivers precise, data-driven audience targeting
• Lack of Performance Data: Enables real-time reporting and analytics

Is Vibe worth the investment?

Yes - particularly for small to medium-sized businesses looking to break into TV advertising without the traditional overhead. With low minimum spend requirements, free ad creation, and measurable ROI, Vibe offers excellent value and tangible results for businesses aiming to build brand visibility at scale.