Kuebix

Frequently Asked Questions about Kuebix

Who are Kuebix?

Kuebix is a transportation management system (TMS) provider that offers innovative solutions to help businesses optimise their supply chain logistics. Founded in 2014, Kuebix focuses on simplifying the shipping process through technology and providing tools that enhance visibility and decision-making in transportation operations.

What are Kuebixs products?

Kuebix offers a comprehensive suite of products including Kuebix TMS, Kuebix Freight Marketplace, and Kuebix Analytics. These products facilitate the management of freight transportation, improve shipment visibility, and provide advanced analytics for better decision-making.

What services do Kuebix offer?

Kuebix provides services such as freight management, shipment tracking, analytics reporting, and integration services. Their platform enables users to manage their transportation operations more effectively by providing insights and tools for optimisation.

What type of companies do Kuebixs products suit?

Kuebixs products are suitable for a wide range of companies, from small businesses to large enterprises, across various industries including retail, manufacturing, and logistics. Any organisation looking to improve their shipping and logistics processes can benefit from Kuebixs solutions.

How much does Kuebixs product cost?

Kuebix offers a variety of pricing plans based on the features and services selected. The exact cost can vary depending on the size of the business, the number of users, and the specific functionalities required. Interested parties should contact Kuebix directly for a tailored quote.

Does Kuebix offer a free trial?

Yes, Kuebix provides a free trial of their TMS platform. This allows potential users to explore the features and functionalities before committing to a subscription.

What discounts does Kuebix offer on their products?

Kuebix may offer discounts for annual subscriptions or for larger businesses that require multiple user licenses. Specific promotional offers can vary and are subject to change, so it is advisable to check their website or contact their sales team for current discounts.

Are there any hidden fees or additional costs with Kuebix?

Kuebix is transparent about its pricing structure. However, users should be aware that additional costs may arise from optional integrations, premium features, or exceeding service usage limits. It is recommended to clarify these details during the initial consultation.

Who uses Kuebixs products?

Kuebixs products are used by logistics managers, supply chain professionals, and businesses across various sectors looking to streamline their transportation processes. Their user base includes companies of all sizes, from small businesses to large corporations.

What are the main features of Kuebixs products/services?

Main features of Kuebixs products include real-time shipment tracking, automated rate shopping, load optimisation, analytics and reporting, and integration with other enterprise systems. These features are designed to enhance efficiency and reduce shipping costs.

How does Kuebix compare to its competitors?

Kuebix is known for its user-friendly interface and flexibility compared to other TMS providers. Its ability to integrate with various platforms and offer a robust suite of features makes it a competitive choice in the logistics software market.

Is Kuebixs platform easy to use?

Yes, Kuebixs platform is designed with user experience in mind, featuring a straightforward interface that allows users to navigate easily through its functionalities. Training resources are also available to assist new users.

How easy is it to set up Kuebixs product or service?

Setting up Kuebixs product is generally straightforward, with a guided implementation process. The company provides support to ensure a smooth transition to their system, catering to the specific needs of each client.

Is Kuebix reliable?

Kuebix is considered a reliable provider in the TMS industry, with a strong focus on uptime and performance. Their system is designed to handle high volumes of data and transactions efficiently.

Does Kuebix offer customer support?

Yes, Kuebix offers customer support through various channels including email, phone, and online resources. They provide assistance for troubleshooting, onboarding, and general inquiries.

How secure is Kuebix’s platform?

Kuebix prioritises data security and implements industry-standard security protocols to protect user information. This includes encryption and regular security audits to ensure the integrity of their platform.

Does Kuebix integrate with other tools or platforms?

Yes, Kuebix offers integration capabilities with a wide range of ERP systems, accounting software, and other logistics tools. This enhances the functionality of their TMS and allows for seamless data exchange.

Can I use Kuebix on mobile devices?

Kuebixs platform is accessible on mobile devices, allowing users to manage shipments and access vital information on the go. This mobile-friendly design enhances flexibility for logistics professionals.

What do users say about Kuebix?

User reviews for Kuebix are generally positive, highlighting its ease of use, robust features, and excellent customer support. Many users appreciate the visibility and control it provides over their logistics operations.

What are the pros and cons of Kuebix?

Pros of Kuebix include its user-friendly interface, comprehensive features, and strong customer support. Cons may include the potential for additional costs depending on specific needs and the learning curve for more advanced functionalities.

How can I purchase Kuebix’s services?

Users can purchase Kuebixs services by visiting their website and requesting a demo or contacting their sales team for a consultation. Pricing plans can be discussed during this process.

What is the cancellation or refund policy for Kuebix?

Kuebixs cancellation and refund policy should be confirmed directly with their sales team as it may vary based on the subscription type and terms agreed upon at the time of purchase.

What are the common use cases for Kuebix?

Common use cases for Kuebix include managing freight logistics, tracking shipments, optimising shipping costs, and generating analytics reports for supply chain performance. Businesses utilise the system to improve overall efficiency in their transportation processes.

Why choose Kuebix over other options?

Kuebix is chosen for its combination of ease of use, integration capabilities, and comprehensive feature set that meets the needs of diverse businesses. Its focus on customer support and continuous improvement also appeals to users.

How easy is it to set up Kuebix?

Setting up Kuebix is typically a straightforward process, supported by the companys implementation team who guide users through configuration and integration to ensure a smooth start.

Does Kuebix offer training or tutorials?

Yes, Kuebix provides training resources, including tutorials, webinars, and documentation to help users fully utilise the platforms capabilities and features.

What languages does Kuebix support?

Kuebix primarily supports English, but may offer additional language capabilities depending on user needs and specific integrations. It is advisable to inquire directly for specific language support.

What problems does Kuebix solve?

Kuebix addresses common logistics challenges such as lack of visibility in supply chain processes, high shipping costs, and inefficient manual processes by providing a comprehensive, technology-driven solution for transportation management.

Is Kuebix worth the investment?

Many users find Kuebix to be a valuable investment due to the potential savings in shipping costs, improved operational efficiency, and enhanced visibility in supply chain management. Evaluating specific business needs will help determine its overall value.