Greetly

Frequently Asked Questions about Greetly

Who are Greetly?

Greetly is a visitor management software company that provides businesses with tools to streamline their visitor check-in processes. Established with the aim of enhancing security and improving the visitor experience, Greetly caters to a variety of industries by offering customisable solutions that meet diverse organisational needs.

What are Greetlys products?

Greetly offers a range of products focused on visitor management, including digital check-in kiosks, visitor registration software, and integration capabilities with existing workplace tools. Their solutions are designed to enhance safety, efficiency, and data collection in the visitor experience.

What services do Greetly offer?

Greetly provides services that include software installation, setup assistance, and ongoing technical support. They also offer customisation services to tailor the visitor management system according to individual business requirements.

What type of companies do Greetlys products suit?

Greetlys products are suitable for a variety of companies, including corporate offices, co-working spaces, educational institutions, healthcare facilities, and event venues. Any organisation that requires a streamlined visitor check-in process can benefit from Greetlys solutions.

How much does Greetlys product cost?

The cost of Greetlys products varies based on the features and number of users. They typically offer different pricing tiers, including monthly subscriptions. For specific pricing details, customers are encouraged to visit their website or contact Greetly directly for a tailored quote.

Does Greetly offer a free trial?

Yes, Greetly offers a free trial period for interested users. This allows potential customers to experience the platform and its features before committing to a purchase.

What discounts does Greetly offer on their products?

Greetly may offer discounts for annual subscriptions or bulk purchases, but specific promotions can vary. It is advisable to check their website or contact sales for current offers and discounts.

Are there any hidden fees or additional costs with Greetly?

Greetly aims to maintain transparency in their pricing. However, customers should review the pricing structure and terms of service to understand any potential additional costs related to usage limits or advanced features.

Who uses Greetlys products?

Greetlys products are used by a diverse range of businesses and organisations, including reception staff, office managers, and security personnel who seek to improve visitor management processes and enhance workplace safety.

What are the main features of Greetlys products/services?

Main features of Greetlys services include a user-friendly check-in kiosk, visitor pre-registration, customisable branding options, visitor tracking and reporting, and integrations with other workplace tools like Slack and Google Calendar.

How does Greetly compare to its competitors?

Greetly is often compared to other visitor management systems based on its ease of use, customisation options, and integration capabilities. While some competitors may offer more advanced features, Greetly stands out for its straightforward interface and supportive customer service.

Is Greetlys platform easy to use?

Yes, Greetlys platform is designed with user experience in mind, featuring an intuitive interface that simplifies the check-in process for both visitors and staff.

How easy is it to set up Greetlys product or service?

Setting up Greetlys product is generally straightforward. The company provides guidance during the installation process and offers resources to help users configure their settings according to their specific needs.

Is Greetly reliable?

Greetly is considered a reliable visitor management solution, with a strong track record of serving various industries. They focus on providing consistent uptime and effective support to ensure users can depend on their services.

Does Greetly offer customer support?

Yes, Greetly offers customer support through various channels, including email and live chat. They also provide a help centre with resources and guides to assist users in resolving issues independently.

How secure is Greetly’s platform?

Greetly implements security measures to protect user data, including encryption and secure access protocols. They prioritise visitor privacy and comply with relevant data protection regulations.

Does Greetly integrate with other tools or platforms?

Yes, Greetly integrates with a variety of tools and platforms, such as Slack, Google Calendar, and other workplace software, allowing users to streamline their operations and enhance functionality.

Can I use Greetly on mobile devices?

Greetlys platform is accessible on mobile devices, enabling users to manage visitor check-ins and registrations through mobile browsers, making it convenient for users who are on the go.

What do users say about Greetly?

Users generally praise Greetly for its ease of use, customisation options, and effective visitor management features. Feedback often highlights the positive impact on office efficiency and visitor experience.

What are the pros and cons of Greetly?

Pros include user-friendly design, customisation capabilities, and good customer support. Cons may involve limited advanced features compared to some competitors and potential costs associated with higher usage volumes.

How can I purchase Greetly’s services?

Customers can purchase Greetly’s services directly through their website, where they can choose a subscription plan that fits their needs and proceed with the payment process online.

What is the cancellation or refund policy for Greetly?

Greetly typically offers a cancellation policy that allows users to terminate their subscription at any time. However, it is advisable to review the specific terms and conditions regarding refunds and cancellations on their website.

What are the common use cases for Greetly?

Common use cases for Greetly include managing visitor check-ins at corporate offices, registration for events, and tracking guest access in educational institutions, all aimed at enhancing security and efficiency.

Why choose Greetly over other options?

Choosing Greetly may be beneficial for businesses seeking a straightforward, cost-effective visitor management solution that offers essential features without unnecessary complexity.

How easy is it to set up Greetly?

Setting up Greetly is typically easy, with step-by-step guidance provided to help users configure their systems quickly and efficiently.

Does Greetly offer training or tutorials?

Yes, Greetly provides training resources and tutorials to assist users in effectively utilising their visitor management system, ensuring they can maximise the benefits of the platform.

What languages does Greetly support?

Greetly primarily supports English, but they are developing features to allow for additional languages to cater to a wider audience.

What problems does Greetly solve?

Greetly addresses issues related to inefficient visitor check-in processes, enhances workplace security, and improves the overall visitor experience by providing a streamlined and professional management system.

Is Greetly worth the investment?

Many users find Greetly to be a worthwhile investment due to its ability to simplify visitor management, improve efficiency, and enhance security, making it a valuable addition to various businesses.