Checkr

Frequently Asked Questions about Checkr

Who are Checkr?

Checkr is a background check technology company that provides comprehensive and fast screening services for employers, enabling them to make informed hiring decisions. Founded in 2014, Checkr utilises advanced technology to streamline the background check process.

What are Checkrs products?

Checkr offers a range of products including background checks, driving record checks, and employment verification services. Their platform provides various screening packages tailored to different hiring needs.

What services do Checkr offer?

Checkr provides services such as criminal background checks, identity verification, motor vehicle records checks, and drug screening. They also offer API access for businesses that wish to integrate background checks into their own systems.

What type of companies do Checkrs products suit?

Checkrs products are suitable for businesses of all sizes across various industries, including technology, transportation, healthcare, and retail. Companies looking to streamline their hiring process and improve their screening procedures can benefit from Checkrs services.

How much does Checkrs product cost?

Checkrs pricing varies based on the type of background check and the volume of checks performed. Pricing details can be found on their website or by contacting their sales team for a personalised quote.

Does Checkr offer a free trial?

Checkr does not explicitly advertise a free trial. However, potential customers can contact Checkr for a demonstration or to discuss their specific needs, which may provide insights into the platforms capabilities.

What discounts does Checkr offer on their products?

Checkr may offer discounts based on the volume of background checks or specific contractual agreements. For detailed information on discounts, it is best to reach out to their sales team directly.

Are there any hidden fees or additional costs with Checkr?

Checkr is transparent about its pricing structure, and users are encouraged to review the pricing details on their website. Additional costs may arise based on specific services or packages chosen.

Who uses Checkrs products?

Checkrs products are used by a diverse range of employers, including startups, large corporations, and staffing agencies, who require thorough background checks to ensure hiring compliance and safety.

What are the main features of Checkrs products/services?

Main features of Checkrs services include fast turnaround times, a user-friendly online platform, automated updates on the status of checks, compliance with Fair Credit Reporting Act (FCRA) regulations, and customisable screening packages.

How does Checkr compare to its competitors?

Checkr is known for its speed and ease of use compared to other background check providers. While it may offer similar services to competitors, its technology-driven approach and integration capabilities set it apart.

Is Checkrs platform easy to use?

Yes, Checkrs platform is designed to be user-friendly, providing a straightforward interface for both employers and candidates. Users report that the navigation and request processes are intuitive.

How easy is it to set up Checkrs product or service?

Setting up Checkrs services typically involves creating an account and integrating the platform with existing hiring processes. The setup process is generally quick and well-supported by Checkrs customer service.

Is Checkr reliable?

Checkr has built a reputation for reliability within the background check industry, with many users highlighting its accuracy and thoroughness in reporting. Their compliance with legal standards also adds to their reliability.

Does Checkr offer customer support?

Yes, Checkr offers customer support through various channels, including email and chat. They provide assistance for both users of the platform and candidates undergoing background checks.

How secure is Checkr’s platform?

Checkr prioritises security, employing encryption and secure data storage practices to protect sensitive information. They comply with data protection regulations to ensure user privacy and security.

Does Checkr integrate with other tools or platforms?

Yes, Checkr offers integrations with various HR software and applicant tracking systems (ATS), allowing for seamless background check processes within existing workflows.

Can I use Checkr on mobile devices?

Checkrs platform is accessible via mobile devices, allowing users to initiate and manage background checks on-the-go. The mobile experience is designed to be as user-friendly as the desktop version.

What do users say about Checkr?

User reviews of Checkr typically highlight its speed, ease of use, and customer service. Some users note occasional discrepancies in reports, but overall feedback is generally positive.

What are the pros and cons of Checkr?

Pros include fast turnaround times, a user-friendly platform, and a wide range of screening options. Cons may include potential inaccuracies in reports and varying pricing based on services.

How can I purchase Checkr’s services?

To purchase Checkrs services, interested parties should visit their website and create an account. They can then select the appropriate screening packages as per their requirements.

What is the cancellation or refund policy for Checkr?

Checkrs cancellation and refund policies can vary based on the specific terms agreed upon at the time of service purchase. Users should refer to the terms of service or contact customer support for detailed information.

Who uses Checkr?

Checkr is used by various organisations, including tech companies, healthcare facilities, and staffing agencies, all seeking reliable background check solutions for their hiring processes.

What are the common use cases for Checkr?

Common use cases for Checkr include pre-employment screening, compliance checks for regulated industries, and ongoing monitoring of employee records for safety and security purposes.

Why choose Checkr over other options?

Checkr may be preferred for its technological innovation, speed, and user-friendly interface, alongside strong customer support. These factors make it a competitive option in the background check market.

How easy is it to set up Checkr?

Setting up Checkr is generally straightforward, requiring users to create an account and configure their preferences. The process is designed to be efficient, with support available if needed.

Does Checkr offer training or tutorials?

Checkr provides resources such as guides and FAQs on their website to help users understand how to utilise their platform effectively. Training sessions may also be available upon request.

What languages does Checkr support?

Checkr primarily operates in English. For specific needs, users are encouraged to contact customer support to inquire about language support for their services.

What problems does Checkr solve?

Checkr addresses challenges in the hiring process by providing fast, reliable background checks, helping employers make informed decisions while ensuring compliance with legal requirements.

Is Checkr worth the investment?

Whether Checkr is worth the investment depends on the specific needs of a business. Companies that require efficient and reliable background checks often find value in Checkrs offerings, particularly in terms of time savings and compliance.