Kandji

Frequently Asked Questions about Kandji

Who are Kandji?

Kandji is a cloud-based device management platform specifically designed for Apple devices. It offers solutions for IT teams to automate device deployment, management, and security within organisations.

What are Kandjis products?

Kandji provides a comprehensive suite of products including mobile device management (MDM), automated device management, compliance enforcement, and application management for macOS, iOS, and iPadOS devices.

What services do Kandji offer?

Kandji offers services such as real-time device monitoring, automated workflows for device setup and management, security compliance checks, and support for app deployment and updates.

What type of companies do Kandjis products suit?

Kandjis products are suited for organisations of all sizes that utilise Apple devices, including small businesses, educational institutions, and large enterprises looking to streamline their device management processes.

How much does Kandjis product cost?

Kandjis pricing is subscription-based and varies depending on the number of devices managed and the specific services required. Interested users should contact Kandji for a tailored quote.

Does Kandji offer a free trial?

Yes, Kandji offers a free trial for potential customers to explore the platform and its features before making a commitment.

What discounts does Kandji offer on their products?

Kandji may offer discounts for annual subscriptions or special promotions. Prospective customers should inquire directly with Kandji for current offers.

Are there any hidden fees or additional costs with Kandji?

Kandji does not have hidden fees; however, any additional services or features outside the standard package may incur extra costs. It is advisable to review the pricing details thoroughly.

Who uses Kandjis products?

Kandjis products are used by IT professionals, system administrators, and organisations that require efficient management of Apple devices across their operations.

What are the main features of Kandjis products/services?

Main features of Kandji include automated device provisioning, security compliance monitoring, app management, customisable workflows, and detailed reporting and analytics.

How does Kandji compare to its competitors?

Kandji differentiates itself from competitors through its focus on automation, ease of use, and tailored solutions specifically for Apple devices, making it a strong choice for organisations heavily invested in the Apple ecosystem.

Is Kandjis platform easy to use?

Yes, Kandjis platform is designed to be user-friendly, with an intuitive interface that simplifies device management tasks for IT teams.

How easy is it to set up Kandjis product or service?

Setting up Kandji is straightforward, with guided setup processes and resources available to assist users in configuring their device management environment quickly.

Is Kandji reliable?

Kandji is considered reliable, with a strong track record of performance and consistent updates to ensure security and functionality for its users.

Does Kandji offer customer support?

Yes, Kandji offers customer support through various channels, including email and online resources, to assist users with any issues or questions that may arise.

How secure is Kandjis platform?

Kandji places a strong emphasis on security, implementing robust measures to protect user data and ensure compliance with industry standards.

Does Kandji integrate with other tools or platforms?

Yes, Kandji integrates with several third-party tools and platforms, allowing for enhanced functionality and streamlined workflows within existing IT ecosystems.

Can I use Kandji on mobile devices?

Kandji is primarily designed for managing Apple devices, but users can access its features through web-based interfaces on mobile devices as well.

What do users say about Kandji?

Users typically express satisfaction with Kandjis ease of use, comprehensive features, and the efficiency it brings to Apple device management.

What are the pros and cons of Kandji?

Pros include automated workflows, strong security features, and ease of use. Cons may include the reliance on internet connectivity and potential costs for larger organisations.

How can I purchase Kandji’s services?

Kandjis services can be purchased directly through their website, where interested customers can sign up and begin the trial process or proceed to a subscription.

What is the cancellation or refund policy for Kandji?

Kandjis cancellation and refund policy can vary based on the subscription terms. Users should review the policy details on the Kandji website or contact support for specific inquiries.

Who uses Kandji?

Kandji is used by IT departments, educational institutions, managed service providers, and businesses that need effective management of Apple devices.

What are the common use cases for Kandji?

Common use cases for Kandji include onboarding new devices, enforcing security policies, managing software updates, and ensuring compliance with industry regulations.

Why choose Kandji over other options?

Kandji is preferred for its automation capabilities, focus on Apple devices, and comprehensive feature set which simplifies device management tasks compared to other solutions.

How easy is it to set up Kandji?

Kandji offers a streamlined setup process with resources and support to ensure users can efficiently configure their device management systems.

Does Kandji offer training or tutorials?

Yes, Kandji provides training resources, including documentation and tutorials, to help users maximise the platforms capabilities.

What languages does Kandji support?

Kandji primarily supports English, but additional language support may be available as the platform continues to expand.

What problems does Kandji solve?

Kandji addresses challenges related to Apple device management, including security compliance, device provisioning, and operational efficiency within IT departments.

Is Kandji worth the investment?

Many users find Kandji to be a worthwhile investment due to its comprehensive features, automation capabilities, and the time savings it offers IT teams in managing Apple devices.