Crelate

Frequently Asked Questions about Crelate

Who are Crelate?

Crelate is a company that provides a cloud-based applicant tracking system and recruiting software designed to streamline the hiring process for staffing agencies and recruiters.

What are Crelates products?

Crelate offers a range of products including Crelate Talent, which is designed for applicant tracking and recruitment management, and Crelate CRM, focused on client relationship management for staffing professionals.

What services do Crelate offer?

Crelate provides services such as recruitment management, applicant tracking, candidate sourcing, and integrated customer relationship management. They also offer onboarding tools and reporting features to enhance recruitment efficiency.

What type of companies do Crelates products suit?

Crelates products are ideal for staffing agencies, recruitment firms, and companies with in-house recruitment teams looking to improve their hiring processes and manage talent effectively.

How much does Crelates product cost?

The pricing for Crelates services varies based on the number of users and features selected. Prospective clients should visit the Crelate website or contact their sales team for specific pricing information.

Does Crelate offer a free trial?

Yes, Crelate offers a free trial for users to explore their platform and assess its features and capabilities before making a commitment.

What discounts does Crelate offer on their products?

Crelate may offer discounts for annual subscriptions or for non-profit organisations. It is advisable to check their website or contact customer service for any current promotions or discounts.

Are there any hidden fees or additional costs with Crelate?

Crelate does not typically have hidden fees; however, additional costs may arise for extra features or users beyond the standard package. It is recommended to review the pricing details thoroughly before subscribing.

Who uses Crelates products?

Crelates products are used by recruiters, staffing agencies, HR departments, and small to medium-sized businesses that require efficient recruitment solutions.

What are the main features of Crelates products/services?

Main features of Crelate include candidate tracking, job posting, resume parsing, customisable workflows, reporting and analytics, and integration capabilities with other platforms.

How does Crelate compare to its competitors?

Crelate is known for its user-friendly interface and comprehensive features tailored specifically for staffing and recruitment. It may offer more focused functionalities compared to broader HR software competitors, which can be advantageous for niche recruiters.

Is Crelates platform easy to use?

Yes, Crelate is designed with user experience in mind, featuring an intuitive interface that allows users to navigate the platform easily, even without extensive technical knowledge.

How easy is it to set up Crelates product or service?

Setting up Crelate is straightforward, with guided onboarding processes and support available to help users integrate the system into their existing workflows.

Is Crelate reliable?

Crelate is considered reliable, with a strong track record of uptime and performance. The company is committed to maintaining a stable and secure platform for its users.

Does Crelate offer customer support?

Yes, Crelate provides customer support through various channels including email, live chat, and a support centre with helpful resources and documentation.

How secure is Crelate’s platform?

Crelate implements industry-standard security measures, including data encryption and regular security audits, to ensure the safety and confidentiality of user data.

Does Crelate integrate with other tools or platforms?

Yes, Crelate offers integration with various third-party applications, including job boards and HR tools, to enhance its functionality and streamline recruitment processes.

Can I use Crelate on mobile devices?

Crelates platform is accessible via mobile devices, allowing users to manage recruitment activities on the go through a browser-based interface.

What do users say about Crelate?

Users generally express satisfaction with Crelate for its ease of use, comprehensive features, and responsive customer support, though some may note that it takes time to fully leverage all functionalities.

What are the pros and cons of Crelate?

Pros include a user-friendly interface, strong customer support, and tailored features for recruitment. Cons may include the need for continuous internet access and potential learning curves for new users.

How can I purchase Crelate’s services?

Interested users can purchase Crelates services directly through their website, where they can choose a plan that suits their needs or opt for a free trial to evaluate the platform first.

What is the cancellation or refund policy for Crelate?

Crelate typically allows users to cancel their subscription at any time. For specific terms regarding refunds, it is advisable to consult their terms of service or contact customer support.

Who uses Crelate?

Crelate is primarily used by recruitment professionals, staffing agencies, and businesses looking for effective applicant tracking and management solutions.

What are the common use cases for Crelate?

Common use cases include managing job postings, tracking applicants, streamlining the hiring process, and improving collaboration among recruitment teams.

Why choose Crelate over other options?

Crelate offers specialised tools for staffing agencies and recruiters, providing features that cater specifically to their needs, along with an intuitive interface and strong customer support.

How easy is it to set up Crelate?

Setting up Crelate is generally easy, with clear instructions and support available to assist users in configuring their accounts to suit their specific recruitment needs.

Does Crelate offer training or tutorials?

Yes, Crelate provides training resources, tutorials, and webinars to help users understand how to maximise the platforms capabilities effectively.

What languages does Crelate support?

Crelate primarily supports English. For additional language support, users should refer to the official website or customer support.

What problems does Crelate solve?

Crelate helps solve issues related to inefficient recruitment processes, lack of organisation in applicant tracking, and challenges in managing candidate relationships effectively.

Is Crelate worth the investment?

For companies focused on recruitment, Crelate can be a worthwhile investment, offering features that enhance recruitment efficiency and improve the overall hiring experience.