Zoho People

Frequently Asked Questions about Zoho People

Who are Zoho People?

Zoho People is a human resource management software developed by Zoho Corporation, a global technology company that provides a suite of online productivity, collaboration, and business applications. Zoho People focuses on streamlining HR processes for businesses of all sizes.

What are Zoho Peoples products?

Zoho People offers a comprehensive suite of HR tools, including employee records management, leave management, performance appraisal, time tracking, and recruitment management. Additionally, it integrates with other Zoho applications for enhanced functionality.

What services do Zoho People offer?

Zoho People provides various HR services such as onboarding, attendance management, performance management, self-service portals for employees, and reporting tools to help organisations manage their workforce efficiently.

What type of companies do Zoho Peoples products suit?

Zoho Peoples products are suitable for small to medium-sized businesses (SMBs) and larger enterprises across various industries looking to automate and streamline their HR processes.

How much do Zoho Peoples products cost?

Zoho People offers different pricing tiers based on the features and services required. Pricing typically starts at a competitive monthly fee per employee, with options for annual subscriptions that may provide additional savings. For the most accurate pricing details, it is recommended to visit their official website.

Does Zoho People offer a free trial?

Yes, Zoho People offers a free trial period, allowing potential users to explore the platforms features and functionalities without any financial commitment.

What discounts does Zoho People offer on their products?

Zoho People may offer discounts for annual subscriptions compared to monthly billing. Additionally, promotions may be available occasionally. It is advisable to check the website for the latest offers.

Are there any hidden fees or additional costs with Zoho People?

Zoho People does not typically have hidden fees; however, additional costs may arise from using third-party integrations or if users require customisation beyond the standard offerings. Users should review pricing details carefully before purchase.

Who uses Zoho Peoples products?

Zoho People is used by HR professionals, managers, and employees in organisations looking to improve HR functions and employee engagement. It is suitable for businesses across various sectors.

What are the main features of Zoho Peoples products/services?

Main features include employee self-service portals, leave and attendance management, performance appraisal systems, customisable HR workflows, and comprehensive reporting and analytics tools.

How does Zoho People compare to its competitors?

Zoho People is known for its affordability and user-friendly interface compared to other HR management solutions. It offers a robust set of features that cater to the needs of small and medium-sized businesses, making it a competitive choice in the market.

Is Zoho Peoples platform easy to use?

Yes, Zoho Peoples platform is designed to be user-friendly, with an intuitive interface that facilitates ease of navigation for HR professionals and employees alike.

How easy is it to set up Zoho Peoples product or service?

Setting up Zoho People is straightforward, with guided setup processes and support available. Users can quickly configure their HR processes and start managing their workforce effectively.

Is Zoho People reliable?

Zoho People is considered reliable, with a strong uptime record and regular updates to enhance functionality and security. The platform is backed by Zoho Corporations commitment to quality service.

Does Zoho People offer customer support?

Yes, Zoho People provides customer support through various channels, including email, chat, and phone support, as well as an extensive knowledge base and community forums.

How secure is Zoho People’s platform?

Zoho People employs robust security measures, including data encryption, regular security audits, and compliance with various international security standards to ensure user data is protected.

Does Zoho People integrate with other tools or platforms?

Yes, Zoho People integrates seamlessly with other Zoho applications and popular third-party tools, enabling users to create a comprehensive ecosystem for their business needs.

Can I use Zoho People on mobile devices?

Yes, Zoho People is mobile-friendly, with a dedicated mobile application available for both iOS and Android devices, allowing users to manage HR tasks on the go.

What do users say about Zoho People?

Users generally appreciate Zoho Peoples comprehensive feature set, ease of use, and customer support. Some feedback highlights the platforms affordability and the ability to customise functionalities according to specific HR needs.

What are the pros and cons of Zoho People?

Pros: Affordable pricing, user-friendly interface, extensive feature set, good customer support.

Cons: Some users may find certain advanced features limited compared to higher-end competitors, and initial setup may require time for customization.

How can I purchase Zoho People’s services?

Users can purchase Zoho People’s services directly through the Zoho website by selecting a suitable plan and following the on-screen instructions to complete the registration and payment process.

What is the cancellation or refund policy for Zoho People?

Zoho People typically offers a cancellation policy that allows users to discontinue their subscription at any time. Refund policies may vary based on the billing cycle; users should review the specific terms on the website.

Who uses Zoho People?

Zoho People is used by HR teams, small to medium-sized business owners, and managers looking to enhance their human resource management capabilities.

What are the common use cases for Zoho People?

Common use cases include managing employee records, tracking attendance and leave, conducting performance evaluations, and streamlining the recruitment process.

Why choose Zoho People over other options?

Choosing Zoho People may be beneficial due to its cost-effectiveness, comprehensive features tailored for SMBs, and ease of use, making it an attractive alternative to more complex or expensive HR solutions.

How easy is it to set up Zoho People?

Setting up Zoho People is relatively easy, with a well-structured onboarding process and helpful resources to assist users in configuring the platform to their needs.

Does Zoho People offer training or tutorials?

Yes, Zoho People provides a variety of training resources, including video tutorials, webinars, and documentation to help users maximise their understanding and use of the platform.

What languages does Zoho People support?

Zoho People supports multiple languages, allowing users from different regions to utilise the platform in their preferred language, enhancing accessibility and user experience.

What problems does Zoho People solve?

Zoho People helps businesses solve common HR challenges such as inefficient record-keeping, lack of transparency in performance management, and difficulties in tracking employee attendance and leave.

Is Zoho People worth the investment?

Many users find Zoho People worth the investment due to its balance of features, affordability, and ability to streamline HR processes, ultimately leading to improved efficiency and employee satisfaction.