ActTrader

Frequently Asked Questions about ActTrader

Who are ActTrader?

ActTrader is a financial trading platform developed by ActForex, Inc., designed to provide traders with advanced tools and solutions for online trading in various financial markets, including Forex, stocks, and commodities. The platform caters to both retail and institutional clients, aiming to facilitate efficient trading experiences.

What are ActTraders products?

ActTrader offers a range of trading products, including the ActTrader platform itself, which features desktop, web, and mobile applications. Additionally, they provide a suite of trading tools, such as charting software, technical analysis tools, and market data feeds, to enhance trading capabilities.

What services do ActTrader offer?

ActTrader provides several services, including trading execution, risk management tools, liquidity solutions, and integration services for brokers. They also offer support for customisable trading strategies and expert advisor integrations for algorithmic trading.

What type of companies do ActTraders products suit?

ActTraders products are suitable for a variety of companies, including retail brokers, financial institutions, and trading firms looking for a robust trading platform that can accommodate a wide range of trading instruments and strategies.

How much does ActTraders product cost?

The cost of ActTraders products varies based on the specific services and features selected. Pricing details are typically provided upon request, as it can depend on factors such as the volume of trades and the level of customisation required.

Does ActTrader offer a free trial?

ActTrader may offer a free trial period for potential clients to test the platforms features and functionality. Interested users should inquire directly with ActTrader for current availability and terms.

What discounts does ActTrader offer on their products?

ActTrader does not publicly list specific discounts on their products. However, they may provide promotional pricing or custom pricing structures depending on the clients needs and negotiation. It is advisable to contact ActTrader for detailed information.

Are there any hidden fees or additional costs with ActTrader?

ActTrader aims to be transparent about its pricing. However, users should review the terms of service and any agreements to understand potential fees related to trading activity, data feeds, or other services that may not be included in the base pricing.

Who uses ActTraders products?

ActTraders products are used by individual retail traders, brokerage firms, and institutional clients who require a reliable and efficient trading platform for trading various financial instruments.

What are the main features of ActTraders products/services?

Key features of ActTraders platform include advanced charting tools, multiple order types, algorithmic trading capabilities, a user-friendly interface, and access to a wide range of market data and analysis tools.

How does ActTrader compare to its competitors?

ActTrader is known for its customisability and comprehensive set of features, which may be more attractive to certain brokers compared to competitors. However, the best choice depends on specific trading needs and preferences, as other platforms may offer different strengths.

Is ActTraders platform easy to use?

ActTraders platform is designed with user experience in mind, offering an intuitive interface that simplifies the trading process for both novice and experienced traders. However, the learning curve may vary based on individual familiarity with trading platforms.

How easy is it to set up ActTraders product or service?

Setting up ActTraders platform typically involves a straightforward installation process, along with guidance provided by their support team. The overall ease of setup may depend on the specific configuration chosen by the user or broker.

Is ActTrader reliable?

ActTrader is regarded as a reliable platform, known for its performance and stability in executing trades. Users often report satisfactory experiences with uptime and order execution speeds.

Does ActTrader offer customer support?

Yes, ActTrader provides customer support to assist users with any queries or issues they may encounter while using the platform. Support may be available through various channels, including email and live chat.

How secure is ActTrader’s platform?

ActTrader prioritises security, implementing various measures to protect user data and transactions. These measures may include encryption technology and secure access protocols to safeguard information.

Does ActTrader integrate with other tools or platforms?

ActTrader supports integration with various third-party tools and platforms, allowing users to enhance their trading experience with additional functionalities and data sources.

Can I use ActTrader on mobile devices?

Yes, ActTrader offers a mobile application that allows users to access the platform and trade on-the-go. The mobile version is designed to provide a similar experience to the desktop platform.

What do users say about ActTrader?

User feedback on ActTrader generally highlights its comprehensive features, user-friendly interface, and reliability. Some users may note the need for further educational resources for newcomers to trading.

What are the pros and cons of ActTrader?

Pros: Customisable features, stable performance, multi-device access, and comprehensive trading tools.

Cons: Potentially steep learning curve for beginners and variable pricing based on customisation.

How can I purchase ActTrader’s services?

Interested clients can purchase ActTraders services by contacting the company directly through their website to discuss their needs and receive a tailored proposal.

What is the cancellation or refund policy for ActTrader?

ActTraders cancellation and refund policies may vary based on the specific service agreement. Clients are encouraged to review their contract terms or contact customer support for clarity on these policies.

What are the common use cases for ActTrader?

Common use cases for ActTrader include retail trading for individual investors, brokerage solutions for firms, and algorithmic trading for institutions looking to implement automated trading strategies.

Why choose ActTrader over other options?

Choosing ActTrader may be beneficial for those seeking a highly customisable platform with robust trading tools and features. It is particularly suitable for brokers looking for a reliable trading solution that can be tailored to specific needs.

How easy is it to set up ActTrader?

Setting up ActTrader is generally considered easy, with step-by-step guidance provided to users. The setup process may vary based on the complexity of the required configurations.

Does ActTrader offer training or tutorials?

ActTrader may provide training materials, tutorials, and resources to help users understand how to effectively use the platform. Specific offerings should be confirmed by contacting their support team.

What languages does ActTrader support?

ActTraders platform supports multiple languages to cater to a global audience. The specific languages available can be confirmed on their website or by contacting customer support.

What problems does ActTrader solve?

ActTrader solves various problems for traders by providing a reliable platform for executing trades, offering advanced analytical tools, and enabling brokers to provide comprehensive trading solutions to their clients.

Is ActTrader worth the investment?

The value of ActTrader as an investment depends on the specific needs and trading strategies of the user. Prospective clients should consider their trading requirements and evaluate if ActTraders offerings align with their objectives.