Harvest

Frequently Asked Questions about Harvest

Who are Harvest?

Harvest is a time-tracking and invoicing software company that helps businesses manage their time and expenses effectively. Founded in 2006, Harvest enables teams to track time, manage projects, and invoice clients seamlessly.

What are Harvests products?

Harvest offers a time tracking application, expense tracking, invoicing tools, and project management features. These products help businesses monitor productivity, manage budgets, and streamline billing processes.

What services do Harvest offer?

Harvest provides several services including time tracking, expense tracking, invoicing, project management, and reporting tools. They also offer integrations with various third-party applications to enhance functionality.

What type of companies do Harvests products suit?

Harvests products are suitable for small to medium-sized businesses, freelancers, and teams across various industries including consulting, marketing, design, and software development.

How much does Harvests product cost?

Harvest operates on a subscription-based pricing model. As of the latest information, it offers a free plan for individual users and paid plans starting at a monthly fee per user, with additional features available at higher tiers.

Does Harvest offer a free trial?

Yes, Harvest offers a free trial period for new users to explore the full features of the software before committing to a paid plan.

What discounts does Harvest offer on their products?

Harvest occasionally provides discounts for annual subscriptions, as well as special offers for non-profit organisations and educational institutions. Users should check the website for current promotions.

Are there any hidden fees or additional costs with Harvest?

Harvest does not have hidden fees; however, users should be aware that certain advanced features may require a higher-tier subscription plan. Always review the pricing details on the website.

Who uses Harvests products?

Harvest is used by freelancers, small business owners, project managers, and teams in various sectors who require effective time tracking and invoicing solutions.

What are the main features of Harvests products/services?

Main features include time tracking, expense tracking, invoicing, project budgeting, team management, reporting and analytics, and integrations with other software tools.

How does Harvest compare to its competitors?

Harvest is often compared to other time tracking and invoicing software such as Toggl, Clockify, and FreshBooks. It is noted for its user-friendly interface and strong project management capabilities.

Is Harvests platform easy to use?

Yes, Harvest is designed with an intuitive interface, making it easy for users to navigate and utilise its features effectively without extensive training.

How easy is it to set up Harvests product or service?

Setting up Harvest is straightforward. Users can sign up, create an account, and start tracking time and expenses within minutes. The onboarding process includes helpful tutorials and guides.

Is Harvest reliable?

Harvest is considered a reliable platform with a strong uptime record and consistent performance, making it a trusted choice for businesses needing time tracking solutions.

Does Harvest offer customer support?

Yes, Harvest offers customer support through email, an extensive help centre, and user forums. They provide resources such as FAQs and guides for common issues.

How secure is Harvest’s platform?

Harvest employs industry-standard security measures including SSL encryption, regular security audits, and secure data storage to protect user information.

Does Harvest integrate with other tools or platforms?

Yes, Harvest integrates with a wide range of applications including project management tools, accounting software, and productivity apps, allowing users to streamline their workflows.

Can I use Harvest on mobile devices?

Yes, Harvest offers mobile applications for both iOS and Android devices, enabling users to track time and manage expenses on the go.

What do users say about Harvest?

Users generally praise Harvest for its user-friendly interface, robust features, and reliable customer support. Some users suggest improvements in reporting capabilities.

What are the pros and cons of Harvest?

Pros include an intuitive interface, effective time tracking, and good customer support. Cons may include limitations in the free plan and the need for more advanced reporting features.

How can I purchase Harvest’s services?

Users can purchase Harvests services directly through their website by selecting a plan, creating an account, and providing payment information.

What is the cancellation or refund policy for Harvest?

Harvest allows users to cancel their subscription at any time. Refunds may not be available for partial months; users should refer to the terms of service for detailed information.

Who uses Harvest?

Harvest is used by freelancers, small to medium-sized businesses, and teams in sectors such as consulting, creative services, and technology for effective time and project management.

What are the common use cases for Harvest?

Common use cases include tracking billable hours, managing project budgets, invoicing clients, and monitoring team productivity.

Why choose Harvest over other options?

Harvest is chosen for its simplicity, extensive integration options, and effective time management features, making it a strong contender in the time tracking software market.

How easy is it to set up Harvest?

Setting up Harvest is a quick process, with an easy account creation method and guided onboarding to help users get started with minimal hassle.

Does Harvest offer training or tutorials?

Yes, Harvest provides various resources including video tutorials, guides, and a knowledge base to help users learn how to use the platform effectively.

What languages does Harvest support?

Harvest primarily supports English; however, users can access the platform from various locations worldwide, and the interface may be available in other languages to some extent.

What problems does Harvest solve?

Harvest helps businesses solve issues related to time tracking, invoicing, budget management, and project tracking, enabling them to operate more efficiently and accurately.

Is Harvest worth the investment?

Many users find that Harvest is worth the investment due to its robust features, ease of use, and the potential for improved productivity and financial management for their businesses.