7shifts

Frequently Asked Questions about 7shifts

Who are 7shifts?

7shifts is a workforce management platform designed specifically for the restaurant industry. Founded in 2014, the company aims to streamline scheduling, communication, and labour management for restaurant owners and managers.

What are 7shifts products?

7shifts offers a range of products including employee scheduling, time tracking, team communication tools, and labour compliance solutions tailored for restaurants.

What services do 7shifts offer?

7shifts provides services such as scheduling automation, time and attendance tracking, shift reminders, team messaging, and reporting and analytics tools to help restaurant managers optimise workforce management.

What type of companies do 7shifts products suit?

7shifts products are suitable for restaurants of all sizes, from small independent establishments to large chains, particularly those looking to improve their scheduling and labour management processes.

How much does 7shifts product cost?

7shifts offers various pricing plans based on the number of locations and features required. Pricing typically starts at a monthly fee per location, with additional costs for premium features. For specific pricing details, users are encouraged to visit the 7shifts website.

Does 7shifts offer a free trial?

Yes, 7shifts offers a free trial for new users, allowing them to explore the platform and its features before committing to a paid plan.

What discounts does 7shifts offer on their products?

7shifts occasionally offers promotional discounts or seasonal offers. Users should check the website or contact customer support for the latest information on available discounts.

Are there any hidden fees or additional costs with 7shifts?

7shifts is transparent about its pricing. However, additional costs may apply for add-on features or services beyond the core offerings. It is advisable to review the pricing details carefully before signing up.

Who uses 7shifts products?

7shifts products are used by restaurant owners, managers, and staff members seeking to enhance their workforce management processes and improve operational efficiency.

What are the main features of 7shifts products/services?

The main features of 7shifts include employee scheduling, time tracking, team communication, reporting and analytics, and mobile access for both managers and employees.

How does 7shifts compare to its competitors?

7shifts is known for its user-friendly interface and restaurant-specific features, which may provide advantages over more general workforce management solutions. Comparisons with competitors can vary based on specific needs and feature sets.

Is 7shifts platform easy to use?

Yes, users generally find 7shifts platform intuitive and easy to navigate, making it accessible for both managers and employees.

How easy is it to set up 7shifts product or service?

Setting up 7shifts is usually straightforward, with guided steps to help users configure their accounts and schedules. Users can also access support for assistance during the setup process.

Is 7shifts reliable?

7shifts is considered a reliable platform, with established uptime and performance metrics. User reviews often highlight its dependability in managing workforce needs.

Does 7shifts offer customer support?

Yes, 7shifts provides customer support through various channels, including email, chat, and a comprehensive help centre with resources and tutorials.

How secure is 7shifts’ platform?

7shifts prioritises security and employs industry-standard measures to protect user data, including encryption and regular security audits.

Does 7shifts integrate with other tools or platforms?

Yes, 7shifts integrates with various restaurant management tools, POS systems, and payroll services, facilitating seamless data flow between platforms.

Can I use 7shifts on mobile devices?

Yes, 7shifts has a mobile app that allows users to access scheduling and communication features on smartphones and tablets, enhancing flexibility and accessibility.

What do users say about 7shifts?

User feedback on 7shifts is generally positive, with many praising its ease of use, functionality, and customer support. Some users note areas for improvement, such as additional features that could enhance the platform.

What are the pros and cons of 7shifts?

Pros of 7shifts include its user-friendly interface, restaurant-specific features, and strong customer support. Cons may involve limitations in customisation and potential costs for additional features.

How can I purchase 7shifts’ services?

Users can purchase 7shifts services by signing up on their website, selecting a pricing plan, and entering payment information to activate their account.

What is the cancellation or refund policy for 7shifts?

7shifts typically offers a cancellation policy where users can cancel their subscriptions at any time. Refund policies may vary, so it is advisable to review the terms or contact support for specific details.

Who uses 7shifts?

7shifts is primarily used by restaurant owners and managers, as well as employees who benefit from streamlined scheduling and communication tools.

What are the common use cases for 7shifts?

Common use cases for 7shifts include employee scheduling, time tracking, managing shift changes, and enhancing team communication within restaurants.

Why choose 7shifts over other options?

Choosing 7shifts may be beneficial for restaurants seeking a solution tailored specifically for their industry, offering features designed to address unique workforce management challenges.

How easy is it to set up 7shifts?

Setting up 7shifts is generally easy, with user-friendly onboarding processes and tutorials to assist new users in getting started.

Does 7shifts offer training or tutorials?

Yes, 7shifts provides various training resources and tutorials to help users maximise the platforms capabilities, including video guides and documentation.

What languages does 7shifts support?

7shifts primarily supports English, but may offer multi-language support for certain features and user interfaces. Users should check the website for specific language options.

What problems does 7shifts solve?

7shifts solves common workforce management challenges for restaurants, such as inefficient scheduling, time tracking inaccuracies, and communication gaps among staff.

Is 7shifts worth the investment?

7shifts may be worth the investment for restaurants looking to improve operational efficiency, reduce labour costs, and enhance team communication. Potential users should assess their specific needs and evaluate the platforms benefits accordingly.