TCP Humanity

Frequently Asked Questions about Humanity

Who are Humanity?

Humanity is a workforce management software company that focuses on providing solutions for employee scheduling, time tracking, and attendance management. Founded with the aim of simplifying workforce management, Humanity caters to businesses of all sizes across various industries.

What are Humanitys products?

Humanitys primary products include employee scheduling software, time and attendance tracking systems, and mobile applications tailored for both managers and employees. Their products aim to streamline workforce management processes and enhance operational efficiency.

What services do Humanity offer?

Humanity offers a range of services including workforce scheduling, time tracking, reporting and analytics, mobile access for employees, and customer support. They also provide integrations with other business software to enhance functionality.

What type of companies do Humanitys products suit?

Humanitys products are suitable for a wide range of companies, particularly those with hourly employees, such as retail, hospitality, healthcare, and service industries. Their solutions are designed to meet the needs of small businesses as well as larger enterprises.

How much does Humanitys product cost?

The pricing for Humanitys products varies based on the specific features and the number of users. They typically offer a subscription-based model, and potential customers are encouraged to contact Humanity for detailed pricing information tailored to their needs.

Does Humanity offer a free trial?

Yes, Humanity offers a free trial for potential users to explore the features and functionalities of their platform without any commitment. This allows businesses to evaluate whether the software meets their requirements.

What discounts does Humanity offer on their products?

Humanity may offer discounts for annual subscriptions or for larger teams. It is advisable to check their website or contact their sales team for information on current promotions and discounts.

Are there any hidden fees or additional costs with Humanity?

Humanity is transparent about its pricing structure. However, users should review the terms of service and pricing details upon signing up to ensure they are aware of any additional costs that may apply, such as for add-on features or integrations.

Who uses Humanitys products?

Humanitys products are used by HR professionals, managers, and team leaders in various sectors including retail, healthcare, hospitality, and service-oriented businesses. Their solutions are designed to simplify scheduling and time tracking for organisations with diverse workforce needs.

What are the main features of Humanitys products/services?

Main features of Humanitys products include automated scheduling, real-time attendance tracking, reporting and analytics, mobile access for staff, and integration capabilities with other business tools. These features are aimed at improving efficiency and reducing administrative workload.

How does Humanity compare to its competitors?

Humanity offers similar features to other workforce management platforms but distinguishes itself with its user-friendly interface and customisable scheduling options. Users often compare it favourably against competitors based on ease of use and customer support.

Is Humanitys platform easy to use?

Yes, users generally find Humanitys platform intuitive and easy to navigate. The design prioritises user experience, enabling quick access to key features and functions.

How easy is it to set up Humanitys product or service?

Setting up Humanitys product is straightforward, with guided processes to help users configure their accounts. Support resources are available to assist with the initial setup and integration with existing systems.

Is Humanity reliable?

Humanity is considered a reliable platform, with a strong track record of uptime and performance. Users can depend on its functionalities for critical workforce management tasks.

Does Humanity offer customer support?

Yes, Humanity provides customer support through various channels including email, live chat, and a knowledge base. They are committed to assisting users with any issues or questions that may arise.

How secure is Humanity’s platform?

Humanity prioritises security and employs industry-standard measures to protect user data, including encryption and secure access protocols. They are dedicated to maintaining the privacy and security of their users information.

Does Humanity integrate with other tools or platforms?

Yes, Humanity offers integrations with various third-party tools and platforms to enhance its functionality. This includes popular software in HR, payroll, and project management sectors, facilitating seamless data transfer and workflow management.

Can I use Humanity on mobile devices?

Yes, Humanity provides mobile applications for both iOS and Android devices, allowing users to manage schedules, track time, and communicate with team members on the go.

What do users say about Humanity?

User feedback for Humanity is largely positive, with many praising its ease of use, comprehensive features, and responsive customer support. However, some users have noted the need for additional integrations or features depending on their specific business requirements.

What are the pros and cons of Humanity?

Pros: User-friendly interface, comprehensive scheduling features, mobile accessibility, strong customer support.

Cons: Limited advanced features compared to some competitors, potential need for custom integrations.

How can I purchase Humanity’s services?

Interested customers can purchase Humanity’s services directly through their website by selecting a suitable plan and completing the sign-up process. Contacting the sales team for customised solutions is also an option.

What is the cancellation or refund policy for Humanity?

Humanity has a cancellation policy that allows users to terminate their subscription at any time. For refund specifics, users should refer to the terms of service or consult customer support for detailed information.

Who uses Humanity?

Humanity is utilised by businesses across various industries, particularly those that rely on shift work or hourly employees. Their user base includes HR professionals, managers, and business owners seeking efficient workforce management solutions.

What are the common use cases for Humanity?

Common use cases include employee scheduling, time tracking, attendance management, and reporting for workforce analytics. Humanity is particularly beneficial for businesses that require flexible scheduling and real-time attendance tracking.

Why choose Humanity over other options?

Choosing Humanity may be advantageous for businesses seeking a straightforward, user-friendly scheduling solution that offers essential features without unnecessary complexity. Their commitment to customer support and ease of integration with existing systems are also key factors.

How easy is it to set up Humanity?

The setup process for Humanity is designed to be user-friendly, with step-by-step guidance that simplifies account creation and feature configuration. Users can typically get started quickly.

Does Humanity offer training or tutorials?

Yes, Humanity provides training resources and tutorials through their knowledge base, helping users to effectively utilise the platform and maximise its features.

What languages does Humanity support?

Humanity primarily supports English, but they may also offer multilingual support for certain features or through their customer service. It is advisable to check their website for the most current language offerings.

What problems does Humanity solve?

Humanity addresses challenges related to employee scheduling, time tracking, and attendance management. It helps businesses streamline these processes, reduce administrative burdens, and improve workforce efficiency.

Is Humanity worth the investment?

Whether Humanity is worth the investment depends on the specific needs and size of the business. Many users find value in the time saved and increased efficiency, particularly in industries with complex scheduling requirements.