Qmarkets

Frequently Asked Questions (FAQ)

Who are Qmarkets?

Qmarkets is a leading provider of innovation management software, specialising in solutions that enable organisations to harness collective intelligence and drive innovation. Founded in 2009, the company operates globally, offering tailored solutions to a diverse range of industries.

What are Qmarkets products?

Qmarkets offers a suite of innovation management products, including Idea Management, Innovation Workflow, and Crowdsourcing Solutions. These products are designed to facilitate the collection, evaluation, and implementation of innovative ideas from employees, customers, and external stakeholders.

What services do Qmarkets offer?

Qmarkets provides a range of services including consulting, implementation, training, and ongoing support to ensure successful adoption of their innovation management solutions. They also offer customisation services to tailor their platforms to specific organisational needs.

What type of companies do Qmarkets products suit?

Qmarkets products are suitable for a wide variety of companies, from small and medium-sized enterprises (SMEs) to large multinational corporations across various industries, including manufacturing, healthcare, and technology.

How much do Qmarkets products cost?

Pricing for Qmarkets products varies based on the specific solution, the size of the organisation, and the level of customisation required. Interested parties are encouraged to contact Qmarkets directly for a tailored quote.

Does Qmarkets offer a free trial?

Qmarkets does not typically offer a free trial; however, potential customers can request a demo to experience the platforms capabilities and features firsthand.

What discounts does Qmarkets offer on their products?

Qmarkets may provide discounts for long-term contracts or large-scale implementations. Interested customers should inquire directly for any applicable promotions or pricing structures.

Are there any hidden fees or additional costs with Qmarkets?

Qmarkets aims for transparency in pricing. However, additional costs may arise from optional features, customisation services, or premium support packages. It is advisable to discuss all potential costs during the initial consultation.

Who uses Qmarkets products?

Qmarkets products are used by innovation managers, product development teams, and corporate strategists among others. Their clientele includes companies looking to improve their innovation processes and engage a broader range of contributors.

What are the main features of Qmarkets products/services?

Main features include idea submission and evaluation, collaboration tools, workflow management, reporting and analytics, and integration capabilities with other enterprise systems.

How does Qmarkets compare to its competitors?

Qmarkets distinguishes itself through its focus on customisation and flexibility, allowing organisations to tailor the platform to their specific innovation needs compared to competitors that offer more rigid solutions.

Is Qmarkets platform easy to use?

Qmarkets platform is designed with user experience in mind, featuring a user-friendly interface that simplifies the process of submitting and managing ideas. However, the ease of use may vary based on individual familiarity with innovation management systems.

How easy is it to set up Qmarkets product or service?

Setting up Qmarkets products typically involves an initial consultation, followed by configuration and customisation. The timeframe for setup can vary based on the complexity of the requirements but is generally manageable with provided support.

Is Qmarkets reliable?

Qmarkets has a strong reputation for reliability, backed by a history of successful implementations and a commitment to customer satisfaction. Their solutions are designed to be robust and scalable for various organisational needs.

Does Qmarkets offer customer support?

Yes, Qmarkets provides comprehensive customer support, including technical assistance, training resources, and ongoing maintenance to ensure users can effectively utilise the platform.

How secure is Qmarkets’ platform?

Qmarkets prioritises security and employs industry-standard measures to protect user data and ensure compliance with relevant regulations. Specific security features may vary based on the deployment model chosen.

Does Qmarkets integrate with other tools or platforms?

Yes, Qmarkets solutions are designed to integrate with various tools and platforms, including enterprise resource planning (ERP) systems, customer relationship management (CRM) software, and more, facilitating seamless data flow across systems.

Can I use Qmarkets on mobile devices?

Qmarkets offers a responsive design that allows users to access the platform from mobile devices, although the full functionality may be best experienced on a desktop or tablet.

What do users say about Qmarkets?

User feedback often highlights the platforms flexibility, customisation options, and effective idea management capabilities. Many users appreciate the support provided by Qmarkets throughout the implementation process.

What are the pros and cons of Qmarkets?

Pros include a highly customisable platform, robust feature set, and excellent customer support. Cons may include the potential for a steep learning curve for new users and the need for initial investment in setup and training.

How can I purchase Qmarkets’ services?

Interested customers can purchase Qmarkets services by contacting their sales team through the website to discuss specific needs and obtain a customised quote.

What is the cancellation or refund policy for Qmarkets?

Qmarkets typically outlines its cancellation and refund policies in the service agreement. It is recommended to review these terms during the purchasing process or consult with the sales team for clarification.

What are the common use cases for Qmarkets?

Common use cases include idea generation for product development, employee engagement initiatives, and capturing customer feedback to enhance service offerings. Organisations leverage the platform to foster a culture of innovation.

Why choose Qmarkets over other options?

Qmarkets is often chosen for its flexibility, customisation capabilities, and comprehensive support services, making it an attractive option for organisations that require a tailored approach to innovation management.

How easy is it to set up Qmarkets?

The setup process for Qmarkets involves several steps, including consultation, configuration, and training. While the process is straightforward, the duration may depend on organisational complexity and specific requirements.

Does Qmarkets offer training or tutorials?

Yes, Qmarkets provides training resources and tutorials to assist users in effectively navigating the platform and maximising its features.

What languages does Qmarkets support?

Qmarkets supports multiple languages, allowing organisations from different regions to utilise the platform effectively. Specific language support may depend on the implementation details.

What problems does Qmarkets solve?

Qmarkets helps organisations streamline their innovation processes, improve idea management, enhance collaboration among stakeholders, and ultimately drive growth through effective implementation of innovative ideas.

Is Qmarkets worth the investment?

Investing in Qmarkets can be worthwhile for organisations looking to enhance their innovation capabilities. The potential return on investment is often realised through improved efficiency, increased employee engagement, and successful product development initiatives.