Ticket Tailor

Frequently Asked Questions about Ticket Tailor

Who are Ticket Tailor?

Ticket Tailor is a UK-based ticketing platform that offers a simple and affordable way for event organisers to sell tickets online. Founded in 2012, the company focuses on empowering users to manage their own ticket sales without hefty fees.

What are Ticket Tailors products?

Ticket Tailor provides a range of products, including online ticket sales, event registration, and customisable ticketing pages. Their platform allows users to create events, manage attendees, and track sales easily.

What services do Ticket Tailor offer?

In addition to ticket sales, Ticket Tailor offers services such as event promotion, analytics and reporting, attendee management, and integration options with third-party platforms. They also provide support for various payment processors.

What type of companies do Ticket Tailors products suit?

Ticket Tailors products are suitable for a wide range of companies, including small to medium-sized enterprises, non-profits, and individual event organisers. Their platform is especially beneficial for those hosting concerts, festivals, workshops, and conferences.

How much does Ticket Tailors product cost?

Ticket Tailor offers a straightforward pricing model with no hidden fees. They charge a small fee per ticket sold, with the option of a subscription model for those with higher sales volumes. Detailed pricing can be found on their website.

Does Ticket Tailor offer a free trial?

Yes, Ticket Tailor offers a free trial that allows users to experience the platforms features without any commitment. This trial typically lasts for 30 days.

What discounts does Ticket Tailor offer on their products?

Ticket Tailor does not generally offer discounts but may have promotional offers from time to time. It is advisable to check their website for any current promotions.

Are there any hidden fees or additional costs with Ticket Tailor?

No, Ticket Tailor prides itself on transparency. There are no hidden fees; the costs are clearly outlined, and users only pay for the tickets sold.

Who uses Ticket Tailors products?

Ticket Tailors products are used by event organisers, venues, and promoters across various sectors, including music, arts, charity, and education.

What are the main features of Ticket Tailors products/services?

Key features include customisable ticketing pages, multiple payment options, attendee management, real-time sales tracking, and integration with email marketing tools and social media platforms.

How does Ticket Tailor compare to its competitors?

Ticket Tailor competes with other ticketing platforms by offering lower fees and a user-friendly interface. While some competitors may provide more extensive features, Ticket Tailor focuses on simplicity and affordability.

Is Ticket Tailors platform easy to use?

Yes, Ticket Tailors platform is designed to be user-friendly, with an intuitive interface that allows users to set up events quickly and manage ticket sales without technical expertise.

How easy is it to set up Ticket Tailors product or service?

Setting up Ticket Tailor is straightforward; users can create an event in a matter of minutes by following guided steps on the platform. Comprehensive guides and tutorials are also available for assistance.

Is Ticket Tailor reliable?

Yes, Ticket Tailor is known for its reliability, with a robust platform that handles ticket sales securely. The company has garnered positive reviews from users regarding its performance and uptime.

Does Ticket Tailor offer customer support?

Ticket Tailor provides dedicated customer support via email and an extensive knowledge base. They also offer live chat for quick assistance during business hours.

How secure is Ticket Tailor’s platform?

Ticket Tailor takes security seriously and implements industry-standard security measures, including SSL encryption and secure payment processing, to protect user data and transactions.

Does Ticket Tailor integrate with other tools or platforms?

Yes, Ticket Tailor offers integrations with various tools, including payment processors like PayPal and Stripe, as well as marketing platforms like Mailchimp, allowing for a seamless user experience.

Can I use Ticket Tailor on mobile devices?

Yes, Ticket Tailors platform is mobile-responsive, allowing users to manage their events and ticket sales from mobile devices as well as desktop computers.

What do users say about Ticket Tailor?

Users generally express satisfaction with Ticket Tailors ease of use, affordability, and customer support. Reviews often highlight the platforms straightforward setup and effective ticket management features.

What are the pros and cons of Ticket Tailor?

Pros include low fees, ease of use, and excellent customer support. Cons may include fewer advanced features compared to some competitors and limited customisation options for ticket pages.

How can I purchase Ticket Tailor’s services?

Users can sign up for Ticket Tailors services directly on their website, where they can choose a pricing plan that suits their needs and start creating events immediately.

What is the cancellation or refund policy for Ticket Tailor?

Ticket Tailors cancellation policy allows users to cancel their accounts at any time. Refunds may depend on the circumstances of the cancellation, so it is advisable to review their terms of service for specific details.

What are the common use cases for Ticket Tailor?

Common use cases include selling tickets for concerts, festivals, workshops, and charity events, as well as managing registrations for conferences and seminars.

Why choose Ticket Tailor over other options?

Ticket Tailor is a compelling choice due to its low fees, user-friendly interface, and strong customer support, making it ideal for small to medium-sized event organisers looking for cost-effective solutions.

Does Ticket Tailor offer training or tutorials?

Yes, Ticket Tailor provides various resources, including tutorials and guides, to help users navigate the platform and make the most of its features.

What languages does Ticket Tailor support?

Ticket Tailor primarily supports English, but the platform can be used by individuals across the globe, as it is designed to accommodate various payment methods and currencies.

What problems does Ticket Tailor solve?

Ticket Tailor addresses common challenges in event ticketing, such as high fees, complex setups, and lack of control over ticket sales, providing a streamlined and cost-effective solution for organisers.

Is Ticket Tailor worth the investment?

For many event organisers, Ticket Tailor represents a worthwhile investment due to its affordability, ease of use, and robust features that facilitate effective ticket management.