Wise

Frequently Asked Questions about Wise Live

Who are Wise Live?

Wise Live is a digital platform designed to facilitate live streaming and virtual events, enabling users to connect with audiences worldwide through engaging and interactive experiences.

What are Wise Lives products?

Wise Live offers a range of products including a live streaming platform, virtual event hosting services, and tools for audience engagement such as polls and Q&A features.

What services do Wise Live offer?

Wise Live provides services including live streaming, virtual event management, audience interaction tools, and analytics to measure engagement and performance during events.

What type of companies do Wise Lives products suit?

Wise Lives products are suitable for a variety of companies including corporations, educational institutions, non-profits, and event organisers looking to host online events or webinars.

How much does Wise Lives product cost?

Wise Live offers various pricing plans depending on the features and services required. Pricing details are available on their website, with options for one-time events or subscription-based models.

Does Wise Live offer a free trial?

Yes, Wise Live provides a free trial period for new users to explore the platforms features before committing to a paid plan.

What discounts does Wise Live offer on their products?

Wise Live occasionally offers discounts for long-term subscriptions or promotional events. Users are encouraged to check the website for current offers and promotional codes.

Are there any hidden fees or additional costs with Wise Live?

Wise Live is transparent about its pricing structure. Users should review the terms of service for any potential additional costs related to specific features or services.

Who uses Wise Lives products?

Wise Lives products are used by a diverse range of clients including businesses, educators, marketers, and event planners who want to engage their audience through online platforms.

What are the main features of Wise Lives products/services?

Main features include high-quality video streaming, customisable event pages, interactive audience tools (polls, Q&A), real-time analytics, and integration capabilities with other platforms.

How does Wise Live compare to its competitors?

Wise Live stands out due to its user-friendly interface, strong customer support, and comprehensive features tailored for both small and large events, providing a competitive edge over other platforms.

Is Wise Lives platform easy to use?

Yes, Wise Live is designed with user experience in mind, featuring an intuitive interface that allows users to easily set up and manage live streams and events.

How easy is it to set up Wise Lives product or service?

Setting up Wise Live is straightforward, with a guided process for creating events and customising settings, making it accessible for users with varying levels of technical expertise.

Is Wise Live reliable?

Wise Live is generally regarded as a reliable platform, with robust infrastructure aimed at ensuring high-quality streaming and minimal downtime during events.

Does Wise Live offer customer support?

Yes, Wise Live provides customer support through various channels including email, live chat, and a comprehensive help centre with resources and FAQs.

How secure is Wise Live’s platform?

Wise Live prioritises security, employing industry-standard encryption and protocols to protect user data and ensure secure streaming experiences.

Does Wise Live integrate with other tools or platforms?

Yes, Wise Live offers integration capabilities with popular tools such as CRM systems, email marketing services, and social media platforms to enhance event promotion and management.

Can I use Wise Live on mobile devices?

Wise Live is accessible on mobile devices through web browsers, allowing users to participate in events or manage streams from smartphones and tablets.

What do users say about Wise Live?

Users generally appreciate Wise Live for its ease of use, quality of streaming, and customer support, although some may seek additional features that specific competitors offer.

What are the pros and cons of Wise Live?

Pros include user-friendly interface, reliable streaming, and strong customer support. Cons might involve limitations on customisation compared to more complex platforms.

How can I purchase Wise Live’s services?

Services can be purchased directly through the Wise Live website, where users can select their preferred plans and complete the registration process.

What is the cancellation or refund policy for Wise Live?

Wise Lives cancellation and refund policy is outlined on their website, typically allowing users to cancel subscriptions before the next billing cycle without penalty.

What are the common use cases for Wise Live?

Common use cases include hosting webinars, virtual conferences, online training sessions, and live performances, catering to both professional and educational needs.

Why choose Wise Live over other options?

Choosing Wise Live may be advantageous for its ease of use, comprehensive features, and supportive customer service, making it a preferred option for many users.

Does Wise Live offer training or tutorials?

Yes, Wise Live provides tutorials and training resources through their help centre, including video guides and documentation to assist users in utilising the platform effectively.

What languages does Wise Live support?

Wise Live primarily supports English, but may offer additional language options depending on user demand and regional needs.

What problems does Wise Live solve?

Wise Live addresses the challenges of remote engagement by providing a platform for seamless live streaming, audience interaction, and event management, particularly in a digital-first world.

Is Wise Live worth the investment?

Investing in Wise Live can be worthwhile for organisations looking to enhance their online presence and engage audiences effectively through high-quality live events.