Typeform

Frequently Asked Questions about Typeform

Who are Typeform?

Typeform is a technology company that specializes in creating online forms, surveys, and quizzes. Founded in 2012, Typeform is known for its user-friendly interface and engaging design, allowing users to create interactive forms that enhance the data collection process.

What are Typeforms products?

Typeform offers a range of products including online forms, surveys, quizzes, and assessments. These tools are designed to help businesses and individuals gather information in a visually appealing and user-friendly manner.

What services do Typeform offer?

Typeform provides services that include form creation, survey distribution, data analysis, and integration with other platforms. They also offer templates and customisation options to fit various needs.

What type of companies do Typeforms products suit?

Typeforms products are suitable for a wide range of companies, including small businesses, large enterprises, educational institutions, and non-profit organisations. They cater to any organisation that requires data collection and user engagement.

How much does Typeforms product cost?

Typeform offers a tiered pricing model that includes a free plan with limited features. Paid plans start at around £25 per month, with additional features and capabilities available at higher tiers.

Does Typeform offer a free trial?

Yes, Typeform offers a free plan that allows users to create forms with basic features. Users can also access a free trial of premium features for a limited time.

What discounts does Typeform offer on their products?

Typeform occasionally offers discounts for annual subscriptions, allowing users to save a percentage compared to monthly billing. They may also provide promotional discounts during special events or campaigns.

Are there any hidden fees or additional costs with Typeform?

Typeform does not have hidden fees; however, users should be aware that certain advanced features and integrations may incur additional costs depending on the subscription plan chosen.

Who uses Typeforms products?

Typeforms products are used by a diverse group of individuals and organisations, including marketers, educators, researchers, HR professionals, and businesses looking to enhance customer feedback and engagement.

What are the main features of Typeforms products/services?

Main features of Typeform include customisable templates, logic jumps for personalised user experiences, data analytics, integration with various third-party applications, and mobile responsiveness.

How does Typeform compare to its competitors?

Typeform is often praised for its user interface and design capabilities compared to competitors. While other platforms may offer similar functionality, Typeform’s focus on user engagement and aesthetics sets it apart.

Is Typeforms platform easy to use?

Yes, Typeforms platform is designed to be intuitive and user-friendly, making it easy for users to create forms and surveys without requiring technical expertise.

How easy is it to set up Typeforms product or service?

Setting up Typeform is straightforward. Users can create a new form or survey within minutes using the drag-and-drop interface and pre-built templates.

Is Typeform reliable?

Typeform is considered a reliable platform, with a robust infrastructure that supports high availability and data security. The company has a good track record of uptime and performance.

Does Typeform offer customer support?

Yes, Typeform provides customer support through various channels, including email support, a comprehensive help centre, and an online community forum.

How secure is Typeform’s platform?

Typeform takes security seriously, implementing measures such as encryption, secure data storage, and compliance with data protection regulations to ensure user data is protected.

Does Typeform integrate with other tools or platforms?

Yes, Typeform integrates with numerous third-party applications and platforms, including CRM systems, email marketing tools, and analytics services, enhancing its functionality and usability.

Can I use Typeform on mobile devices?

Yes, Typeform is mobile-responsive, allowing users to create and respond to forms and surveys seamlessly on mobile devices.

What do users say about Typeform?

Users generally appreciate Typeform for its ease of use, design flexibility, and interactive features. However, some may find the pricing on the higher side for advanced features.

What are the pros and cons of Typeform?

Pros include an intuitive interface, visually appealing design options, and strong integration capabilities. Cons may include pricing, especially for advanced features, and potential limitations in the free plan.

How can I purchase Typeform’s services?

Users can purchase Typeforms services directly through their website by selecting a subscription plan and completing the registration process.

What is the cancellation or refund policy for Typeform?

Typeform allows users to cancel their subscription at any time. Refunds are typically not offered for partial months, but users can continue to use the service until the end of their billing cycle.

Who uses Typeform?

Typeform is used by individuals, educators, and businesses across various industries for purposes like surveys, feedback collection, event registration, and lead generation.

What are the common use cases for Typeform?

Common use cases for Typeform include customer feedback surveys, registration forms, quizzes for educational purposes, and market research questionnaires.

Why choose Typeform over other options?

Typeform is often chosen for its engaging user experience, customisation options, and the ability to create visually appealing forms that enhance respondent interaction.

How easy is it to set up Typeform?

Setting up Typeform is quick and easy, with a user-friendly interface that guides users through the creation of forms and surveys with minimal effort.

Does Typeform offer training or tutorials?

Yes, Typeform provides a variety of resources including tutorials, webinars, and a help centre to assist users in getting the most out of the platform.

What languages does Typeform support?

Typeform supports multiple languages, allowing users to create forms and surveys in various languages to cater to a global audience.

What problems does Typeform solve?

Typeform solves the problem of inefficient data collection by providing an interactive and engaging way to gather information, improving response rates and user experience.

Is Typeform worth the investment?

Typeform can be worth the investment for organisations that value user engagement and require sophisticated form-building capabilities. Its features can lead to better data collection and analysis, which can benefit businesses in the long run.