Frequently Asked Questions about Toggl

Who are Toggl?

Toggl is a time tracking and project management tool designed to help individuals and teams improve productivity and manage their time effectively. Founded in 2006, Toggl has grown to serve a global customer base, providing simple yet efficient solutions for tracking time spent on various tasks.

What are Toggls products?

Toggl offers several products, including:

• Toggl Track: A time tracking tool that allows users to monitor how much time is spent on different activities.
• Toggl Plan: A project planning and team scheduling tool that helps teams manage their resources and timelines.
• Toggl Hire: A recruitment tool that enables companies to streamline their hiring process with skills assessments.

What services do Toggl offer?

Toggl provides services including time tracking, project management, team scheduling, and recruitment solutions. These services are aimed at enhancing productivity and efficiency in business operations.

What type of companies do Toggls products suit?

Toggls products are suitable for a wide range of companies, from freelancers and small startups to larger teams and enterprises looking to improve time management and project tracking capabilities.

How much does Toggls product cost?

Toggl offers various pricing plans depending on the product. Toggl Track has a free tier with limited features, while paid plans start at approximately £9 per user per month. Toggl Plan and Toggl Hire have separate pricing structures, typically based on user count and feature access.

Does Toggl offer a free trial?

Yes, Toggl offers a free trial for its paid plans, allowing users to explore the full range of features before making a financial commitment.

What discounts does Toggl offer on their products?

Toggl typically offers discounts for annual subscriptions, which can provide savings compared to monthly billing. Additionally, discounts may be available for non-profit organisations and educational institutions upon request.

Are there any hidden fees or additional costs with Toggl?

Toggl is transparent about its pricing structure, and there are no hidden fees. Users only pay for the features included in their chosen plan, but additional costs may arise from optional upgrades or add-ons.

Who uses Toggls products?

Toggls products are used by freelancers, small to medium-sized businesses, and larger enterprises across various industries, including technology, consulting, marketing, and creative fields.

What are the main features of Toggls products/services?

Main features of Toggl include:

• Time tracking with one-click timers
• Reporting and analytics for time usage
• Project and task management
• Collaboration tools for team scheduling
• Integrations with various productivity tools

How does Toggl compare to its competitors?

Toggl is often compared to other time tracking and project management tools like Harvest, Clockify, and Asana. It is noted for its user-friendly interface, flexible tracking options, and strong reporting features, making it a preferred choice for many users.

Is Toggls platform easy to use?

Yes, Toggl’s platform is designed with user experience in mind, offering an intuitive interface that facilitates easy navigation and quick access to essential features.

How easy is it to set up Toggls product or service?

Setting up Toggl is straightforward. Users can create an account in minutes and start tracking time immediately. The onboarding process includes helpful prompts to guide new users through the features.

Is Toggl reliable?

Yes, Toggl is regarded as a reliable time tracking solution with a strong track record for uptime and performance, ensuring users can consistently track their time without interruptions.

Does Toggl offer customer support?

Toggl provides customer support through various channels, including email support and an extensive help centre. Additionally, Toggl offers a community forum where users can ask questions and share experiences.

How secure is Toggl’s platform?

Toggl employs industry-standard security measures, including data encryption and secure access protocols, to protect user data and ensure the privacy of sensitive information.

Does Toggl integrate with other tools or platforms?

Yes, Toggl integrates with numerous third-party tools and platforms, including project management software, accounting systems, and productivity apps, allowing users to streamline their workflow.

Can I use Toggl on mobile devices?

Yes, Toggl is available as a mobile application on both iOS and Android devices, enabling users to track their time on the go easily.

What do users say about Toggl?

User feedback on Toggl generally highlights its ease of use, effective time tracking capabilities, and comprehensive reporting features. Users appreciate the simplicity and functionality of the platform.

What are the pros and cons of Toggl?

Pros:

• User-friendly interface
• Robust reporting features
• Flexible time tracking options
• Strong integration capabilities

Cons:

• Advanced features may require a paid plan
• Limited offline functionality

How can I purchase Toggls services?

Users can purchase Toggls services through the official website, where they can select a plan that suits their needs and sign up for an account.

What is the cancellation or refund policy for Toggl?

Toggl allows users to cancel their subscriptions at any time. However, refunds are typically not provided for partial months or unused subscription periods, so users are advised to review the policy before making a purchase.

What are the common use cases for Toggl?

Common use cases for Toggl include tracking billable hours for clients, managing project timelines, monitoring team productivity, and assessing time allocation across tasks.

Why choose Toggl over other options?

Toggl is often chosen for its user-friendly interface, powerful reporting tools, and flexibility. It is particularly suited for teams looking for a straightforward solution that integrates well with other applications.

Does Toggl offer training or tutorials?

Yes, Toggl provides various resources, including video tutorials, webinars, and a comprehensive help centre, to assist users in understanding the platform and maximising its features.

What languages does Toggl support?

Toggl supports multiple languages, including English, Spanish, French, German, and more, making it accessible to a broad range of users globally.

What problems does Toggl solve?

Toggl addresses issues related to time management, productivity tracking, and project oversight. It helps users gain insights into how their time is spent, enabling better decision-making and efficiency improvements.

Is Toggl worth the investment?

Many users find Toggl worth the investment due to its robust feature set, ease of use, and the potential for productivity improvements. However, the value depends on individual or organisational needs and how effectively the tool is utilised.