CANDDi

Frequently Asked Questions about CANDDi

Who are CANDDi?

CANDDi (Campaign and Digital Data Intelligence) is a UK-based company that provides a platform designed to track website visitors and capture their engagement data. Their goal is to help businesses better understand their audience and improve their marketing strategies through actionable insights.

What are CANDDis products?

CANDDi offers a range of products including visitor tracking software, lead generation tools, and analytics solutions that help businesses identify and engage potential customers visiting their websites.

What services do CANDDi offer?

CANDDi provides services such as visitor identification, lead scoring, behaviour tracking, and integration with various CRM and marketing automation platforms. They also offer consultation to help businesses optimise their use of the platform.

What type of companies do CANDDis products suit?

CANDDis products are suited for B2B companies across various industries that seek to enhance their online marketing efforts, improve lead generation, and gain insights into their website performance.

How much does CANDDis product cost?

CANDDis pricing is generally tailored to the specific needs of each client, with various subscription plans available. For detailed pricing information, it is recommended to contact CANDDi directly or visit their pricing page on their website.

Does CANDDi offer a free trial?

Yes, CANDDi offers a free trial period for potential customers to explore the platform and its features before making a financial commitment.

What discounts does CANDDi offer on their products?

CANDDi may offer discounts or promotions periodically. It is advisable to check their website or contact their sales team for current offers and potential discounts.

Are there any hidden fees or additional costs with CANDDi?

CANDDi typically does not have hidden fees; however, it is important to review the terms of service and pricing details to understand any potential additional costs associated with specific features or services.

Who uses CANDDis products?

CANDDis products are used by marketing teams, sales professionals, and business owners who want to enhance their understanding of website visitor behaviour and improve lead generation efforts.

What are the main features of CANDDis products/services?

Main features include visitor identification, real-time tracking, lead scoring, integration capabilities with other tools, detailed analytics, and reporting functionalities that provide insights into user behaviour.

How does CANDDi compare to its competitors?

CANDDi differentiates itself from competitors through its focus on detailed visitor tracking and lead scoring, as well as its user-friendly interface and integration capabilities with popular CRM and marketing platforms.

Is CANDDis platform easy to use?

Yes, CANDDis platform is designed to be user-friendly, with a straightforward interface that allows users to easily navigate and utilise the various features without extensive training.

How easy is it to set up CANDDis product or service?

The setup process for CANDDi is generally straightforward, often requiring the addition of a tracking code to the website. Detailed instructions and support are provided to assist users in the setup process.

Is CANDDi reliable?

CANDDi has built a reputation for reliability within the industry, offering consistent performance and uptime for their platform, backed by customer support.

Does CANDDi offer customer support?

Yes, CANDDi offers customer support to assist users with any inquiries or issues they may encounter while using the platform. Support channels include email, chat, and phone assistance.

How secure is CANDDi’s platform?

CANDDi places a high priority on security, implementing measures to protect user data and ensure compliance with data protection regulations, including GDPR.

Does CANDDi integrate with other tools or platforms?

Yes, CANDDi offers integration capabilities with various CRM systems, email marketing tools, and other marketing automation platforms, allowing users to streamline their processes and data management.

Can I use CANDDi on mobile devices?

CANDDis platform is accessible on mobile devices through a web browser, allowing users to track and analyse data on-the-go.

What do users say about CANDDi?

Users generally appreciate CANDDi for its detailed analytics, ease of use, and effective lead generation capabilities. Feedback often highlights the value it brings to understanding website visitors.

What are the pros and cons of CANDDi?

Pros include comprehensive visitor tracking, user-friendly interface, and effective lead scoring. Cons may include the necessity for a learning curve for new users and potential costs associated with advanced features.

How can I purchase CANDDi’s services?

Interested users can purchase CANDDis services by visiting their website and selecting the appropriate subscription plan or contacting their sales team for tailored solutions.

What is the cancellation or refund policy for CANDDi?

CANDDis cancellation and refund policy typically allows users to cancel their subscription at any time, though specific terms may vary. It is advisable to check their website for detailed information.

What are the common use cases for CANDDi?

Common use cases include tracking website visitor behaviour, generating leads, improving marketing campaigns, and gaining insights into audience engagement and interests.

Why choose CANDDi over other options?

CANDDi offers a unique combination of detailed visitor tracking, lead scoring, and integration capabilities, making it a strong choice for businesses looking to enhance their online marketing efforts.

How easy is it to set up CANDDi?

Setting up CANDDi is generally easy, with a simple installation process guided by clear instructions provided by the CANDDi team.

Does CANDDi offer training or tutorials?

Yes, CANDDi provides training resources and tutorials to help users maximise their use of the platform and understand its features better.

What languages does CANDDi support?

CANDDi primarily operates in English; however, users may contact their support for any specific language-related queries.

What problems does CANDDi solve?

CANDDi addresses challenges related to understanding website visitor behaviour, improving lead generation, and enhancing marketing strategy effectiveness through detailed analytics and insights.

Is CANDDi worth the investment?

Many users find CANDDi to be a valuable investment due to its ability to provide actionable insights and improve marketing outcomes, though individual results may vary based on specific business needs and goals.