Kaspersky Endpoint Security

Frequently Asked Questions about Kaspersky Endpoint Security for Small to Medium Businesses

Who are Kaspersky?

Kaspersky is a global cybersecurity company founded in 1997, known for its antivirus software and cybersecurity solutions. The company is headquartered in Moscow, Russia, and operates in over 200 countries, providing protection against a wide range of cyber threats for individuals and businesses alike.

What are Kasperskys products?

Kaspersky offers a variety of products, including antivirus software, endpoint security solutions, threat intelligence services, and cloud security solutions. Their products are designed for both individual users and businesses, with specific offerings tailored for small to medium enterprises (SMEs).

What services do Kaspersky offer?

Kaspersky provides services such as cybersecurity consulting, incident response, and threat intelligence. They also offer managed security services for businesses looking to enhance their security posture without extensive in-house resources.

What type of companies do Kasperskys products suit?

Kasperskys products are suitable for small to medium-sized businesses across various sectors, including finance, healthcare, retail, and education. They cater to companies that require robust security solutions without the complexity of enterprise-level systems.

How much does Kasperskys product cost?

The pricing for Kaspersky Endpoint Security varies based on the number of devices and specific features required. Generally, businesses can expect to pay on a subscription basis, which can range from a few pounds per device per year to higher amounts for premium features.

Does Kaspersky offer a free trial?

Yes, Kaspersky typically offers a free trial period for their products, allowing potential customers to explore features and functionalities without commitment. The duration of the trial may vary, so its advisable to check the website for the latest offers.

What discounts does Kaspersky offer on their products?

Kaspersky often provides discounts for new customers, volume purchases, or during promotional events. Businesses should check the official website or contact sales for specific discount opportunities.

Are there any hidden fees or additional costs with Kaspersky?

Kasperskys pricing is generally straightforward, but additional costs may arise from optional services, upgrades, or if businesses require support beyond the standard offerings. It is recommended to review the terms and conditions prior to purchase.

Who uses Kasperskys products?

Kasperskys products are used by a diverse range of organisations, including small and medium enterprises, educational institutions, and non-profit organisations, all seeking effective cybersecurity solutions.

What are the main features of Kasperskys products/services?

Main features of Kaspersky Endpoint Security include real-time malware protection, web filtering, application control, data encryption, and advanced threat detection using machine learning and AI technologies.

How does Kaspersky compare to its competitors?

Kaspersky is known for its comprehensive threat detection capabilities and user-friendly interface. Compared to competitors, it often ranks highly in independent security tests, although specific performance may vary based on the individual needs of businesses.

Is Kasperskys platform easy to use?

Yes, Kasperskys platform is designed with user-friendliness in mind, featuring an intuitive interface that allows users to manage security settings and monitor threats with ease.

How easy is it to set up Kasperskys product or service?

Setting up Kaspersky Endpoint Security is generally straightforward, with guided installation processes and configuration wizards. Most businesses can complete the setup within a few hours, depending on their specific environment.

Is Kaspersky reliable?

Kaspersky is considered a reliable provider in the cybersecurity industry, with a long-standing reputation for effective malware protection and proactive threat management.

Does Kaspersky offer customer support?

Yes, Kaspersky offers customer support through various channels, including online resources, email, and phone support, ensuring that users can access help when needed.

How secure is Kaspersky’s platform?

Kaspersky’s platform is built with multiple layers of security, including encryption, secure updates, and regular threat intelligence updates, making it a secure choice for businesses looking to protect their data.

Does Kaspersky integrate with other tools or platforms?

Kaspersky products are designed to integrate with various third-party applications and systems, enhancing their functionality and allowing for a more comprehensive security approach tailored to specific business needs.

Can I use Kaspersky on mobile devices?

Yes, Kaspersky offers mobile security solutions that can be used on both Android and iOS devices, providing protection against mobile threats and ensuring the security of mobile data.

What do users say about Kaspersky?

Users generally report satisfaction with Kasperskys effectiveness in detecting and neutralising threats. However, some may find the initial setup and configuration to require a learning curve.

What are the pros and cons of Kaspersky?

Pros include strong malware protection, user-friendly interface, and comprehensive features. Cons may include occasional performance impacts on system resources and the need for periodic updates.

How can I purchase Kaspersky’s services?

Kaspersky’s services can be purchased directly from their official website or through authorised resellers. Businesses can choose from various subscription models tailored to their needs.

What is the cancellation or refund policy for Kaspersky?

Kaspersky typically offers a refund policy within a specified period after purchase, provided the software has not been activated. It is advisable to review the specific terms during the purchase process.

What are the common use cases for Kaspersky?

Common use cases include protecting sensitive data, securing networks against malware, managing endpoint security across devices, and ensuring compliance with data protection regulations.

Why choose Kaspersky over other options?

Kaspersky is often chosen for its strong reputation in cybersecurity, comprehensive feature set, and consistent performance in independent testing, making it a trusted choice for many businesses.

How easy is it to set up Kaspersky?

The setup process for Kaspersky products is designed to be user-friendly, with clear instructions and support available to facilitate a smooth installation.

Does Kaspersky offer training or tutorials?

Kaspersky provides various online resources, including tutorials, guides, and webinars, to help users maximise their understanding and use of the product.

What languages does Kaspersky support?

Kasperskys products are available in multiple languages, including English, Spanish, French, German, Russian, and more, catering to a diverse global audience.

What problems does Kaspersky solve?

Kaspersky addresses issues related to malware, ransomware, phishing attacks, and data breaches, providing comprehensive solutions to protect businesses from a range of cyber threats.

Is Kaspersky worth the investment?

Kaspersky is generally considered a worthwhile investment for businesses seeking effective cybersecurity solutions, especially for those in need of robust protection against evolving cyber threats.