Frequently Asked Questions about Ezee Absolute

Who are Ezee Absolute?

Ezee Absolute is a leading provider of cloud-based business management solutions, focusing on the hospitality sector. The company aims to streamline operations for hotels, restaurants, and other businesses within the industry, offering innovative tools for managing various aspects of their operations.

What are Ezee Absolutes products?

Ezee Absolute offers a range of products including Property Management Systems (PMS), Booking Engines, Channel Managers, and Point of Sale (POS) systems. These products are designed to cater to the diverse needs of hospitality businesses.

What services do Ezee Absolute offer?

In addition to their software products, Ezee Absolute provides implementation services, training, and ongoing customer support. The company also offers consultancy services to help businesses optimise their operations using their tools.

What type of companies do Ezee Absolutes products suit?

Ezee Absolutes products are primarily suited for hotels, motels, bed and breakfasts, restaurants, and other businesses in the hospitality sector. Their solutions are scalable, making them suitable for both small establishments and large chains.

How much does Ezee Absolutes product cost?

The pricing for Ezee Absolutes products varies based on the specific solution and the size of the business. Interested customers can contact Ezee Absolute directly for tailored pricing information based on their needs.

Does Ezee Absolute offer a free trial?

Yes, Ezee Absolute offers a free trial for their products, allowing potential customers to test the features and functionalities before making a purchase decision.

What discounts does Ezee Absolute offer on their products?

Ezee Absolute occasionally offers discounts and promotional pricing, particularly for new customers or during special events. It is advisable to check their website or contact their sales team for current offers.

Are there any hidden fees or additional costs with Ezee Absolute?

Ezee Absolute is transparent about their pricing structure, and there are typically no hidden fees. However, additional costs may arise for add-on features or services which should be clarified during the sales process.

Who uses Ezee Absolutes products?

The products of Ezee Absolute are used by a variety of hospitality businesses, including independent hotels, boutique accommodations, and larger hotel chains, as well as restaurants that require an integrated management solution.

What are the main features of Ezee Absolutes products/services?

Main features of Ezee Absolutes products include online booking management, front desk operations, guest management, invoicing, reporting and analytics, and integration with various payment gateways and distribution channels.

How does Ezee Absolute compare to its competitors?

Ezee Absolute stands out in the market due to its user-friendly interface, comprehensive feature set, and strong customer support. Compared to its competitors, it often provides a more cost-effective solution tailored specifically for the hospitality industry.

Is Ezee Absolutes platform easy to use?

Yes, Ezee Absolutes platform is designed with usability in mind, providing a straightforward interface that allows users to navigate easily and manage their operations without extensive training.

How easy is it to set up Ezee Absolutes product or service?

The setup process for Ezee Absolute is relatively simple. The company provides assistance during the implementation phase to ensure a smooth transition to their system.

Is Ezee Absolute reliable?

Ezee Absolute is known for its reliable performance, with a robust infrastructure that supports the seamless operation of its products. The company also focuses on regular updates and maintenance to enhance reliability.

Does Ezee Absolute offer customer support?

Yes, Ezee Absolute offers comprehensive customer support through various channels, including email, phone, and live chat, ensuring that users receive assistance when needed.

How secure is Ezee Absolute’s platform?

Ezee Absolute prioritises security, implementing industry-standard measures to protect user data and ensure secure transactions. Regular security audits and updates are part of their protocol.

Does Ezee Absolute integrate with other tools or platforms?

Yes, Ezee Absolute offers integration capabilities with various third-party tools and platforms, including payment gateways, accounting software, and distribution channels, enhancing the overall functionality of their system.

Can I use Ezee Absolute on mobile devices?

Ezee Absolute is designed to be mobile-friendly, allowing users to access the platform from mobile devices, which facilitates management on the go.

What do users say about Ezee Absolute?

Users generally appreciate Ezee Absolute for its user-friendly interface, comprehensive features, and responsive customer support. Feedback often highlights the platforms effectiveness in streamlining operations.

What are the pros and cons of Ezee Absolute?

Pros include its intuitive design, extensive feature set, and strong customer support. Some cons may include limitations in customisation for specific niche requirements and varying pricing based on business needs.

How can I purchase Ezee Absolute’s services?

Services can be purchased directly through Ezee Absolutes website or by contacting their sales team for a consultation to determine the best product fit for your business.

What is the cancellation or refund policy for Ezee Absolute?

Ezee Absolute has a clearly defined cancellation and refund policy, which allows customers to cancel their service within a specified period. Detailed information can be found on their website or by contacting customer support.

What are the common use cases for Ezee Absolute?

Common use cases include managing hotel reservations, streamlining restaurant operations, handling guest check-ins and check-outs, and generating financial reports for hospitality businesses.

Why choose Ezee Absolute over other options?

Choosing Ezee Absolute may be beneficial due to its hospitality-focused solutions, competitive pricing, robust customer support, and the ability to customise features based on specific business needs.

How easy is it to set up Ezee Absolute?

Setting up Ezee Absolute is designed to be straightforward, with guided assistance provided by their team to ensure that customers can effectively implement the system into their operations.

Does Ezee Absolute offer training or tutorials?

Yes, Ezee Absolute provides training and tutorials to help users become familiar with their products, ensuring they can maximise the benefits of the platform.

What languages does Ezee Absolute support?

Ezee Absolute supports multiple languages, making it accessible to a diverse range of users across different regions.

What problems does Ezee Absolute solve?

Ezee Absolute helps solve problems related to inefficient management of hospitality operations, including booking management, guest experience enhancement, and financial reporting, thereby improving overall operational efficiency.

Is Ezee Absolute worth the investment?

Many businesses find Ezee Absolute to be a worthwhile investment due to its comprehensive feature set, ease of use, and ability to streamline operations, potentially leading to increased profitability and customer satisfaction.