Viral Launch

Frequently Asked Questions about Viral Launch

Who are Viral Launch?

Viral Launch is a company that provides tools and services specifically designed for Amazon sellers. Founded in 2014, their mission is to help sellers maximise their sales and grow their businesses through data-driven insights and innovative solutions.

What are Viral Launchs products?

Viral Launch offers a suite of products including market intelligence tools, keyword research tools, product discovery, competitor tracking, and listing optimisation services. Their platform aims to assist sellers at various stages of their Amazon selling journey.

What services do Viral Launch offer?

Viral Launch provides services such as product launch services, keyword tracking, market research, and optimisation strategies for Amazon listings. They also offer educational resources and training for users to improve their selling strategies.

What type of companies do Viral Launchs products suit?

The products offered by Viral Launch are suitable for a variety of companies, including new Amazon sellers, established brands looking to expand their product lines, and businesses aiming to optimise their existing Amazon listings for improved visibility and sales.

How much does Viral Launchs product cost?

Viral Launch offers several pricing tiers, starting from a basic plan to more advanced options. Prices can range from approximately £50 to £200 per month, depending on the features and level of service required. They also offer annual subscription discounts.

Does Viral Launch offer a free trial?

Yes, Viral Launch typically offers a free trial period for new users to explore their platform and services. The duration and terms of the free trial may vary, so it is advisable to check their website for the latest information.

What discounts does Viral Launch offer on their products?

Viral Launch offers discounts for annual subscriptions, which can provide significant savings compared to monthly payments. Additionally, they may run promotions or offer discounts for specific services at various times throughout the year.

Are there any hidden fees or additional costs with Viral Launch?

Viral Launch does not typically have hidden fees; however, users should be aware that some advanced features or additional services may incur extra charges. It is recommended to review the pricing structure on their website for clarity.

Who uses Viral Launchs products?

Viral Launchs products are used by a diverse range of Amazon sellers, including individual entrepreneurs, small businesses, and larger brands looking to enhance their presence on the Amazon marketplace.

What are the main features of Viral Launchs products/services?

Main features include comprehensive market intelligence, keyword research tools, product discovery capabilities, listing optimisation, and competitor tracking. These tools provide sellers with actionable insights to improve their marketing strategies.

How does Viral Launch compare to its competitors?

Viral Launch competes with other Amazon seller tools, such as Jungle Scout and Helium 10. Users often cite Viral Launchs user-friendly interface and comprehensive data analytics as key differentiators, although the choice may depend on specific needs and preferences.

Is Viral Launchs platform easy to use?

Yes, many users find Viral Launchs platform intuitive and user-friendly. The design is geared towards helping sellers navigate tools efficiently, although some features may have a learning curve for new users.

How easy is it to set up Viral Launchs product or service?

Setting up Viral Launch is generally straightforward. Users can create an account, select their desired plan, and start using the tools with minimal effort. Tutorials and customer support are available to assist with the setup process.

Is Viral Launch reliable?

Viral Launch is considered a reliable platform by many users, with a strong track record since its founding. Their tools are widely used by Amazon sellers, and they regularly update their services to keep pace with marketplace changes.

Does Viral Launch offer customer support?

Yes, Viral Launch provides customer support through various channels, including email and live chat. They also offer a comprehensive resource centre with tutorials and FAQs to assist users.

How secure is Viral Launch’s platform?

Viral Launch implements standard security measures to protect user data. Their platform uses encryption and other security protocols to safeguard sensitive information, although users should always take precautions when sharing data online.

Does Viral Launch integrate with other tools or platforms?

Yes, Viral Launch integrates with several other tools and platforms commonly used by Amazon sellers, such as inventory management systems and e-commerce analytics tools. Specific integrations can vary, so users should check their website for the latest updates.

Can I use Viral Launch on mobile devices?

Viral Launch primarily operates as a web-based platform, which can be accessed on mobile devices through a web browser. However, the functionality may be limited compared to using a desktop version.

What do users say about Viral Launch?

User reviews of Viral Launch are generally positive, with many praising the depth of insights provided and the effectiveness of their tools. Some users have noted occasional issues with data accuracy, but overall satisfaction remains high.

What are the pros and cons of Viral Launch?

Pros include a comprehensive toolset, user-friendly interface, and strong customer support. Cons may include the cost for some users and the learning curve associated with advanced features.

How can I purchase Viral Launchs services?

Users can purchase Viral Launchs services directly through their website by selecting a subscription plan and completing the registration process.

What is the cancellation or refund policy for Viral Launch?

Viral Launch typically offers a cancellation policy that allows users to cancel their subscription at any time. Refunds may be available under certain circumstances, and users should refer to their terms of service for specific details.

What are the common use cases for Viral Launch?

Common use cases include launching new products on Amazon, optimising existing listings, conducting competitor analysis, and performing keyword research to enhance product visibility and sales.

Why choose Viral Launch over other options?

Viral Launch may be preferred for its comprehensive suite of tools, ease of use, and strong customer support. Additionally, its focus on data-driven insights can provide a competitive edge for sellers.

How easy is it to set up Viral Launch?

Setting up Viral Launch is generally easy, with a straightforward account creation process and guided walkthroughs for using the tools available upon login.

Does Viral Launch offer training or tutorials?

Yes, Viral Launch provides a variety of training resources and tutorials, including video guides and written documentation, to help users effectively utilise their services.

What languages does Viral Launch support?

Viral Launch primarily operates in English. However, their platform may be accessible to users globally, depending on the users language proficiency and familiarity with the English language.

What problems does Viral Launch solve?

Viral Launch helps solve common challenges faced by Amazon sellers, including product discovery, market saturation, keyword optimisation, and effective product launches.

Is Viral Launch worth the investment?

Many users find Viral Launch to be a worthwhile investment due to the potential for increased sales and improved market insights. However, individual results may vary based on specific business needs and goals.