8th Wall

Frequently Asked Questions about 8th Wall

Who are 8th Wall?

8th Wall is a technology company that provides a platform for creating augmented reality (AR) experiences for mobile devices. Founded in 2013, the company focuses on enabling developers to build immersive AR applications that can be accessed through web browsers without the need for additional apps.

What are 8th Walls products?

8th Wall offers several products, including 8th Wall Web, a platform for building AR experiences that run in mobile browsers, and 8th Wall XR, which provides tools for developing AR and virtual reality (VR) content. They also offer various AR templates and tools for developers to streamline the creation process.

What services do 8th Wall offer?

8th Wall provides services that include access to their AR development platform, technical support, and educational resources for developers. They also offer documentation and tutorials to help users create and launch their AR experiences effectively.

What type of companies do 8th Walls products suit?

8th Walls products are suitable for a wide range of companies, including those in retail, education, entertainment, and marketing. Businesses looking to engage customers through interactive and immersive AR experiences will find 8th Walls solutions beneficial.

How much does 8th Walls product cost?

8th Wall offers various pricing plans based on the level of service and features required. Plans typically start with a free trial, followed by tiered subscriptions that cater to different needs, ranging from individual developers to large enterprises. For specific pricing details, it is recommended to visit their website or contact their sales team.

Does 8th Wall offer a free trial?

Yes, 8th Wall offers a free trial that allows users to explore the platform and create AR experiences without any upfront cost. This trial period provides an opportunity to understand the features and capabilities before committing to a paid plan.

What discounts does 8th Wall offer on their products?

8th Wall may offer discounts or promotional pricing during specific periods. It is advisable to check their website or subscribe to their newsletter for updates on any available discounts or offers.

Are there any hidden fees or additional costs with 8th Wall?

8th Wall strives to be transparent about its pricing. However, additional costs may arise from optional add-ons or services not included in the standard subscription plans. Users should review the pricing details carefully to understand any potential extra charges.

Who uses 8th Walls products?

8th Walls products are used by developers, marketers, educators, and businesses looking to create AR experiences. Their user base includes both individual developers and large companies seeking innovative ways to engage audiences.

What are the main features of 8th Walls products/services?

Main features of 8th Walls platform include browser-based AR capabilities, robust development tools, support for image and marker tracking, 3D object rendering, and integration with various web technologies. They also provide analytics tools for tracking user engagement.

How does 8th Wall compare to its competitors?

8th Wall stands out for its web-based AR capabilities, allowing users to create experiences that do not require app downloads. Compared to competitors, it offers a more accessible solution for developers and marketers looking to reach a broader audience through the web.

Is 8th Walls platform easy to use?

8th Walls platform is designed to be user-friendly, with comprehensive documentation and resources to assist developers. Users report a smooth learning curve, particularly for those with a background in web development.

How easy is it to set up 8th Walls product or service?

Setting up 8th Walls products typically involves creating an account, selecting a pricing plan, and following the provided tutorials to create AR experiences. Most users find the setup process straightforward and manageable.

Is 8th Wall reliable?

8th Wall is considered a reliable platform for developing AR experiences. The company has established itself in the industry with a solid track record and offers robust support to its users.

Does 8th Wall offer customer support?

Yes, 8th Wall provides customer support through various channels, including email and a support portal where users can access documentation and submit inquiries.

How secure is 8th Wall’s platform?

8th Wall implements industry-standard security measures to protect user data and ensure the integrity of the AR experiences created on their platform. Regular updates and security protocols are in place to maintain a secure environment.

Does 8th Wall integrate with other tools or platforms?

8th Wall supports integration with various development tools and platforms, allowing users to create cohesive experiences with other web technologies and services. Specific integrations can be explored through their documentation.

Can I use 8th Wall on mobile devices?

Yes, 8th Walls platform is optimised for mobile devices, allowing users to create and view AR experiences directly through web browsers on smartphones and tablets.

What do users say about 8th Wall?

Users generally appreciate 8th Wall for its ease of use, powerful AR capabilities, and the ability to create experiences without requiring app downloads. Feedback often highlights the platforms flexibility and the quality of customer support.

What are the pros and cons of 8th Wall?

Pros include its web-based AR capabilities, user-friendly interface, and strong customer support. Cons may involve the potential for additional costs with advanced features and a learning curve for users new to AR development.

How can I purchase 8th Wall’s services?

8th Walls services can be purchased directly through their website. Interested users can select a pricing plan that best suits their needs and complete the registration process online.

What is the cancellation or refund policy for 8th Wall?

8th Walls cancellation and refund policy typically allows users to cancel their subscription at any time. However, it is recommended to review the specific terms on their website or contact customer support for detailed information.

What are the common use cases for 8th Wall?

Common use cases for 8th Wall include marketing campaigns, product visualisation, educational content, and interactive experiences in events or exhibitions. Businesses utilise AR to enhance user engagement and deliver unique experiences.

Why choose 8th Wall over other options?

8th Wall is often chosen for its web-based approach, which eliminates the need for app downloads, making it accessible to a wider audience. Its robust feature set and strong support further enhance its appeal to developers and businesses.

How easy is it to set up 8th Wall?

Setting up 8th Wall is generally considered easy, with a simple registration process and access to extensive tutorials and documentation to guide users through creating their first AR experiences.

Does 8th Wall offer training or tutorials?

Yes, 8th Wall provides a variety of training resources and tutorials on their website, designed to help users learn how to effectively use the platform and develop AR content.

What languages does 8th Wall support?

8th Wall primarily supports English, but its platform can be used for AR experiences in any language, depending on the content created by the users.

What problems does 8th Wall solve?

8th Wall addresses the challenges of creating accessible AR experiences by enabling developers to build immersive content that can be easily shared via web links, removing barriers associated with app installations.

Is 8th Wall worth the investment?

Whether 8th Wall is worth the investment depends on the specific needs of the user or business. For those looking to create engaging AR experiences without the complexities of app development, it provides a valuable and effective solution.