Tabby

Frequently Asked Questions about Tabby

Who are Tabby?

Tabby is a financial technology company based in the Middle East that provides buy now, pay later (BNPL) solutions. It aims to enhance the shopping experience by allowing consumers to make purchases and pay for them in instalments.

What are Tabbys products?

Tabby offers a BNPL platform that enables consumers to split their purchases into manageable payments over time. This service is integrated into various online and in-store retail environments, providing flexibility for shoppers.

What services do Tabby offer?

Tabby provides a range of services including consumer financing options, a seamless checkout experience, and partnerships with various retailers to enhance shopping convenience.

What type of companies do Tabbys products suit?

Tabbys products are suitable for e-commerce platforms, brick-and-mortar retailers, and any business that seeks to offer flexible payment options to their customers, thereby increasing sales and customer satisfaction.

How much does Tabbys product cost?

Tabbys service is free for consumers who pay their instalments on time. Retailers may incur fees based on their partnership agreements with Tabby.

Does Tabby offer a free trial?

Tabby does not offer a free trial as their services are designed to be used at the point of sale, allowing users to experience the benefits immediately without prior commitments.

What discounts does Tabby offer on their products?

Tabby typically does not offer direct discounts on its services; however, promotional offers may be available through partner retailers, which can enhance savings for consumers.

Are there any hidden fees or additional costs with Tabby?

There are no hidden fees for consumers who make timely payments. However, late fees may apply if payments are missed, and retailers may have specific charges based on their agreements with Tabby.

Who uses Tabbys products?

Tabby is utilised by a wide range of consumers looking for flexible payment solutions, as well as retailers seeking to increase their sales by offering BNPL options.

What are the main features of Tabbys products/services?

Key features of Tabbys services include easy instalment plans, instant credit approval, a user-friendly app, and a secure payment process, all designed to enhance the shopping experience.

How does Tabby compare to its competitors?

Tabby competes with other BNPL providers by offering a straightforward user experience, competitive terms, and a growing network of partnered retailers, positioning itself effectively in the market.

Is Tabbys platform easy to use?

Yes, Tabbys platform is designed for simplicity and ease of use, allowing consumers to navigate the process of purchasing and managing payments without complications.

How easy is it to set up Tabbys product or service?

Setting up Tabbys service is straightforward; consumers can create an account quickly, and retailers can integrate Tabbys payment solutions with minimal technical requirements.

Is Tabby reliable?

Tabby is known for its reliability, backed by a secure payment infrastructure and a commitment to customer satisfaction. The company is regulated to ensure consumer protection.

Does Tabby offer customer support?

Yes, Tabby provides customer support through various channels, including email and live chat, to assist users with any inquiries or issues they may encounter.

How secure is Tabby’s platform?

Tabby employs advanced security measures, including encryption and secure payment gateways, to protect user data and transactions, ensuring a safe experience for consumers and retailers alike.

Does Tabby integrate with other tools or platforms?

Yes, Tabby integrates with a variety of e-commerce platforms and payment systems, enabling retailers to easily adopt its BNPL solutions within their existing frameworks.

Can I use Tabby on mobile devices?

Yes, Tabby’s platform is mobile-friendly, allowing users to access their accounts, make purchases, and manage payments through mobile devices seamlessly.

What do users say about Tabby?

Users generally appreciate Tabbys user-friendly interface and the flexibility its payment options provide, though experiences may vary based on individual circumstances and retailer partnerships.

What are the pros and cons of Tabby?

Pros include flexible payment options, ease of use, and a wide network of retail partners. Cons may include potential late fees and dependency on timely payments for avoiding extra costs.

How can I purchase Tabby’s services?

Consumers can access Tabby’s services at participating retailers during the checkout process. Retailers interested in offering Tabby can contact the company for partnership opportunities.

What is the cancellation or refund policy for Tabby?

Cancellation and refund policies may vary based on retailer terms. Consumers should check with the specific retailer for their policies regarding purchases made using Tabby.

What are the common use cases for Tabby?

Common use cases include online shopping, in-store purchases, and any scenario where consumers prefer to spread out payments for larger purchases.

Why choose Tabby over other options?

Choosing Tabby offers users a straightforward and user-friendly experience, competitive terms, and a growing list of partnered retailers, enhancing shopping flexibility.

Does Tabby offer training or tutorials?

Tabby provides resources and support for retailers to help them implement and maximise the use of its services, though specific training sessions may vary.

What languages does Tabby support?

Tabby primarily supports Arabic and English, catering to the diverse customer base in the Middle East region.

What problems does Tabby solve?

Tabby addresses the need for flexible payment options, helping consumers manage their finances better while allowing retailers to increase sales and reduce cart abandonment.

Is Tabby worth the investment?

For retailers, partnering with Tabby can drive sales and improve customer satisfaction. For consumers, it offers a manageable way to make purchases without immediate financial strain, making it a worthwhile option.