Synergis Adept

Frequently Asked Questions about Synergis Software

Who are Synergis Software?

Synergis Software is a company that specializes in providing document management solutions, particularly geared towards the needs of the architecture, engineering, and construction (AEC) industries. They focus on streamlining workflows, enhancing collaboration, and improving project efficiency through their software offerings.

What are Synergis Softwares products?

Synergis Software offers several products, including:

• Synergis Adept: A document management system designed to manage technical documents and streamline project workflows.
• Task Automation: A solution that automates repetitive tasks to improve efficiency.
• Collaboration Tools: Features that facilitate teamwork and communication among project stakeholders.

What services do Synergis Software offer?

Synergis Software provides various services, including software implementation, training, technical support, and consulting services to help clients optimize their use of their products.

What type of companies do Synergis Softwares products suit?

Synergis Softwares products are well-suited for companies in the architecture, engineering, and construction sectors, as well as any organization that requires efficient management of technical documents and collaboration tools.

How much do Synergis Softwares products cost?

The cost of Synergis Softwares products varies based on the specific solutions and deployment options selected. Pricing is typically based on the number of users and the features required. Interested parties should contact Synergis Software directly for a customised quote.

Does Synergis Software offer a free trial?

Yes, Synergis Software typically offers a free trial of their Adept document management system, allowing potential users to evaluate the software before making a purchase decision.

What discounts does Synergis Software offer on their products?

Synergis Software may offer discounts during promotional periods or for bulk purchases. It is advisable to check their website or contact their sales team for current offers and potential savings.

Are there any hidden fees or additional costs with Synergis Software?

Synergis Software is transparent about its pricing structure. However, additional costs may arise based on the specific customizations, integrations, or additional services selected. It is recommended to clarify these details before purchasing.

Who uses Synergis Softwares products?

The products are primarily used by professionals in the architecture, engineering, and construction industries, including project managers, architects, engineers, and construction firms looking to manage documents and improve collaboration.

What are the main features of Synergis Softwares products/services?

Main features include:

• Document management and version control
• Workflow automation
• Collaboration tools for teams
• Integration with CAD and other design software
• Mobile access to documents and projects

How does Synergis Software compare to its competitors?

Synergis Software is known for its strong focus on the AEC industry, offering tailored solutions that meet the specific needs of these sectors. While competitors may offer broader solutions, Synergis Software stands out with its specialised features and expertise in document management for technical documents.

Is Synergis Softwares platform easy to use?

Users generally find Synergis Softwares platform user-friendly, with an intuitive interface designed for ease of navigation. Training and support are available to assist users in becoming proficient with the software.

How easy is it to set up Synergis Softwares product or service?

The setup process for Synergis Software is designed to be straightforward, particularly for users with prior experience in document management systems. Support from the Synergis team is available to facilitate a smooth implementation.

Is Synergis Software reliable?

Synergis Software has built a reputation for reliability, providing consistent performance and regular updates to enhance security and functionality. Many users report positive experiences regarding stability and uptime.

Does Synergis Software offer customer support?

Yes, Synergis Software provides customer support through various channels, including phone, email, and online resources. Their support team is dedicated to assisting users with any issues or questions they may encounter.

How secure is Synergis Software’s platform?

Synergis Software prioritises security, implementing measures such as encryption, regular security updates, and access controls to protect user data and documents stored within their platform.

Does Synergis Software integrate with other tools or platforms?

Yes, Synergis Softwares products are designed to integrate with various tools and platforms, particularly those commonly used within the AEC industry, such as CAD software and project management tools.

Can I use Synergis Software on mobile devices?

Synergis Software offers mobile compatibility, allowing users to access documents and collaborate on projects from their mobile devices, enhancing flexibility and productivity on the go.

What do users say about Synergis Software?

User reviews generally highlight positive experiences with Synergis Software, particularly praising its functionality, ease of use, and the quality of customer support. Some users appreciate the tailored features for the AEC industry.

What are the pros and cons of Synergis Software?

Pros:

• Specialised for the AEC industry
• User-friendly interface
• Strong customer support

Cons:

• Cost may be a consideration for smaller firms
• Limited features for non-AEC industries

How can I purchase Synergis Softwares services?

Interested parties can purchase Synergis Softwares services directly through their website or by contacting their sales team for a customised quote and further information on available solutions.

What is the cancellation or refund policy for Synergis Software?

Synergis Softwares cancellation and refund policy may vary based on the specific terms of the agreement. It is advisable to review the terms during the purchase process or contact the support team for detailed information.

What are the common use cases for Synergis Software?

Common use cases include managing technical documents, streamlining engineering workflows, facilitating collaboration among project teams, and automating document-related tasks in architecture and construction projects.

Why choose Synergis Software over other options?

Choosing Synergis Software can be advantageous for organisations within the AEC sector due to its specialised features, tailored solutions, and industry expertise that directly address the unique challenges faced by these industries.

How easy is it to set up Synergis Software?

The setup process is designed to be user-friendly, with support available to assist users during implementation. The system is structured to allow for a smooth transition and minimal disruption to ongoing projects.

Does Synergis Software offer training or tutorials?

Yes, Synergis Software offers training resources, including tutorials and documentation, to help users understand and utilise their products effectively. Additionally, they provide onboarding support for new customers.

What languages does Synergis Software support?

Synergis Software primarily supports English, but users should check with the company for any additional language support that may be available in specific regions or versions of their products.

What problems does Synergis Software solve?

Synergis Software addresses challenges related to document management, workflow inefficiencies, collaboration barriers, and version control issues, thereby improving overall project efficiency and communication in the AEC industry.

Is Synergis Software worth the investment?

Many users find Synergis Software to be a worthwhile investment due to the improvements in productivity, collaboration, and document management it offers, particularly in the context of the AEC industry. However, potential users should assess their specific needs and budget before making a decision.