Criton is an innovative digital guest experience platform tailored for the hospitality industry. It empowers hotels, serviced apartments, and other accommodation providers to create bespoke mobile apps that enhance guest engagement and streamline operations. With Criton, establishments can offer a customisable digital concierge service that provides guests with essential information, facilitates communication, and encourages upselling of services and amenities.
Core Features
- Customisable App Builder: Create a unique app to reflect your brand identity and meet the specific needs of your guests.
- Integrated Guest Messaging: Enable real-time communication between guests and staff, enhancing service delivery and guest satisfaction.
- Local Area Guide: Provide guests with information about local attractions, dining options, and activities to enrich their stay.
- Service Upselling: Promote additional services such as spa treatments, dining reservations, and special offers directly through the app.
- Multilingual Support: Cater to a diverse clientele by offering app content in multiple languages to ensure accessibility for all guests.
- Analytics and Insights: Gain valuable insights into guest preferences and behaviour through comprehensive analytics tools.
- Seamless Integration: Connect the app with existing property management systems (PMS) for streamlined operations and data management.
Benefits
- Enhanced Guest Experience: Deliver a personalised and convenient experience, promoting guest satisfaction and loyalty.
- Increased Revenue: Drive additional revenue streams through effective upselling of services and amenities directly within the app.
- Operational Efficiency: Streamline communication and service delivery, allowing staff to focus on providing exceptional guest experiences.
- Brand Differentiation: Stand out in a competitive market by offering a modern and tech-savvy solution that enhances your hotels reputation.
- Improved Guest Engagement: Foster a deeper connection with guests by providing them with tailored information and services at their fingertips.