MobileCause

Frequently Asked Questions about MobileCause

Who are MobileCause?

MobileCause is a technology company that provides fundraising and engagement solutions for nonprofit organisations. Founded in 2008, the company focuses on enabling organisations to maximise their fundraising efforts through mobile technology and digital platforms.

What are MobileCauses products?

MobileCause offers several products, including mobile fundraising tools, event registration systems, text-to-donate solutions, peer-to-peer fundraising platforms, and donor management software. These products are designed to enhance engagement and streamline the fundraising process for nonprofits.

What services do MobileCause offer?

MobileCause provides a range of services including fundraising consulting, campaign management, customer support, and training. They also offer integrated solutions for online donations, text messaging, and event ticketing to help organisations effectively raise funds.

What type of companies do MobileCauses products suit?

MobileCauses products are tailored for nonprofit organisations, educational institutions, and community groups looking to improve their fundraising capabilities and engage with their supporters through digital tools.

How much does MobileCauses product cost?

MobileCause operates on a subscription-based pricing model, which can vary depending on the features and services selected. Pricing details are generally provided upon request or during a consultation with their sales team.

Does MobileCause offer a free trial?

Yes, MobileCause offers a free trial for potential users to evaluate their platform and its features before committing to a subscription.

What discounts does MobileCause offer on their products?

MobileCause may offer discounts for annual subscriptions or for organisations that sign up for multiple services. Specific discount details are provided during the consultation process.

Are there any hidden fees or additional costs with MobileCause?

MobileCause is transparent about its pricing structure. However, users should inquire about any potential transaction fees associated with payment processing or additional services that may not be included in the base subscription.

Who uses MobileCauses products?

MobileCauses products are used by a variety of organisations, including charities, educational institutions, healthcare organisations, and community groups that aim to raise funds and engage their supporters effectively.

What are the main features of MobileCauses products/services?

Main features include mobile donations, event registration, peer-to-peer fundraising, donor management, comprehensive reporting and analytics, and customisable campaign pages.

How does MobileCause compare to its competitors?

MobileCause is known for its user-friendly interface and robust mobile fundraising capabilities. While there are other fundraising platforms available, MobileCause distinguishes itself through its focus on mobile engagement and comprehensive support services.

Is MobileCauses platform easy to use?

Yes, MobileCause is designed with user experience in mind, making it relatively easy for organisations to set up and manage their fundraising campaigns without extensive technical expertise.

How easy is it to set up MobileCauses product or service?

Setting up MobileCauses product typically involves an initial configuration process that is straightforward. The company provides assistance and resources to guide users through the setup.

Is MobileCause reliable?

MobileCause has established a reputation for reliability in the nonprofit sector, with many organisations successfully using their platform to achieve fundraising goals.

Does MobileCause offer customer support?

Yes, MobileCause provides customer support through various channels including phone, email, and live chat. They also offer resources such as tutorials and webinars to assist users.

How secure is MobileCause’s platform?

MobileCause prioritises security and employs industry-standard encryption and security measures to protect user data and transactions.

Does MobileCause integrate with other tools or platforms?

Yes, MobileCause offers integration capabilities with various CRM systems, payment processors, and other tools to streamline fundraising efforts and data management.

Can I use MobileCause on mobile devices?

Yes, MobileCause is optimised for mobile use, allowing users to manage campaigns and donors on smartphones and tablets seamlessly.

What do users say about MobileCause?

Users generally appreciate the ease of use, effective customer support, and the platforms ability to enhance fundraising efforts. Feedback often highlights the successful implementation of campaigns using MobileCause.

What are the pros and cons of MobileCause?

Pros include user-friendly interface, strong mobile capabilities, and responsive customer support. Cons may include the need for additional costs for certain features and potential limitations in customisation options.

How can I purchase MobileCause’s services?

Interested users can purchase MobileCauses services by contacting their sales team through the website to discuss options and receive a customised quote based on their needs.

What is the cancellation or refund policy for MobileCause?

MobileCause has a cancellation policy that allows users to terminate their subscription with proper notice. Refunds may be available under specific circumstances, which should be clarified during the consultation process.

Who uses MobileCause?

MobileCause is primarily used by nonprofit organisations, schools, and community groups looking to enhance their fundraising strategies and engage with supporters effectively.

What are the common use cases for MobileCause?

Common use cases include fundraising campaigns, event registrations, peer-to-peer fundraising initiatives, and ongoing donor engagement strategies.

Why choose MobileCause over other options?

MobileCause may be preferred for its focus on mobile fundraising, comprehensive support, and the ability to effectively engage donors through a streamlined platform.

How easy is it to set up MobileCause?

Setting up MobileCause is designed to be user-friendly, and the company provides ample support to assist users in getting started quickly.

Does MobileCause offer training or tutorials?

Yes, MobileCause provides training resources, including tutorials, webinars, and one-on-one training sessions to help users maximise the use of their platform.

What languages does MobileCause support?

MobileCause primarily supports English, but organisations can create customisable campaign pages that may accommodate other languages as needed.

What problems does MobileCause solve?

MobileCause addresses challenges faced by nonprofits in fundraising, engagement, and donor retention by providing effective digital tools to streamline these processes.

Is MobileCause worth the investment?

Many organisations find that the investment in MobileCauses platform is worthwhile due to the potential for increased fundraising and improved donor engagement, but it ultimately depends on individual organisational needs and goals.