iSAMS

Frequently Asked Questions about iSAMS

Who are iSAMS?

iSAMS is a leading provider of management information systems designed specifically for schools. Founded in 2005, the company focuses on enhancing school administration and improving communication between staff, students, and parents through innovative software solutions.

What are iSAMS products?

iSAMS offers a comprehensive suite of products including a School Management System (SMS), a Parent Portal, a Student Portal, and various modules for attendance, assessments, reporting, and finance management. Their solutions are designed to streamline administrative tasks and provide a centralised platform for school operations.

What services do iSAMS offer?

iSAMS provides a range of services including software implementation, training and support, customisation options, and ongoing customer service. They also offer consultancy services to help schools optimise their use of the iSAMS platform.

What type of companies do iSAMS products suit?

iSAMS products are tailored for educational institutions including primary schools, secondary schools, and international schools. Their solutions are suitable for both independent and state-funded schools looking to enhance their administrative processes.

How much does iSAMS product cost?

The cost of iSAMS products varies based on the size of the institution and the specific services required. Pricing is typically customisable to fit the needs of each school, and prospective clients are encouraged to contact iSAMS directly for a tailored quote.

Does iSAMS offer a free trial?

iSAMS does not typically offer a free trial of their products. However, they may provide demonstrations or consultations to schools interested in their services.

What discounts does iSAMS offer on their products?

iSAMS may offer discounts for long-term contracts or for schools that opt for multiple modules. Specific discounts can vary and interested schools should inquire directly with iSAMS for potential offers.

Are there any hidden fees or additional costs with iSAMS?

iSAMS strives for transparency in pricing; however, additional costs may arise for customisation, additional modules, or ongoing support services. Clients are advised to review their contract and discuss any potential additional fees with iSAMS.

Who uses iSAMS products?

iSAMS products are used by educators, school administrators, and support staff within educational institutions. Additionally, parents and students benefit from the Parent and Student Portals, which enhance communication and access to information.

What are the main features of iSAMS products/services?

Main features of iSAMS products include a centralised database for student information, attendance tracking, grade management, reporting tools, communication platforms, and finance management capabilities. The system is designed to be user-friendly and accessible for all stakeholders in the school community.

How does iSAMS compare to its competitors?

iSAMS is known for its comprehensive and user-friendly interface, strong customer support, and customisable solutions. Compared to competitors, iSAMS focuses specifically on the needs of educational institutions, offering tailored features that may not be available in more generic management systems.

Is iSAMS platform easy to use?

Yes, iSAMS is designed to be intuitive and user-friendly, ensuring that staff, students, and parents can navigate the platform with ease. Training and support are also provided to optimise user experience.

How easy is it to set up iSAMS product or service?

The setup process for iSAMS is structured to ensure a smooth transition. The company provides support during implementation, which includes data migration, configuration, and training for staff, making the process manageable for schools.

Is iSAMS reliable?

iSAMS is regarded as a reliable platform, with a strong track record of serving educational institutions effectively. The company has received positive feedback for system uptime and customer service.

Does iSAMS offer customer support?

Yes, iSAMS offers comprehensive customer support including a help desk, training resources, and ongoing assistance to ensure users can effectively utilise the platform.

How secure is iSAMS’ platform?

iSAMS employs robust security measures, including data encryption and regular security audits, to protect sensitive information stored on their platform. They adhere to data protection regulations to ensure user data is secure.

Does iSAMS integrate with other tools or platforms?

Yes, iSAMS supports integration with various educational tools and platforms, enhancing its functionality and allowing schools to create a cohesive digital ecosystem.

Can I use iSAMS on mobile devices?

iSAMS is accessible on mobile devices through its web-based platform, allowing users to manage information and access features on the go.

What do users say about iSAMS?

User feedback about iSAMS is generally positive, with many highlighting its ease of use, comprehensive features, and strong customer support. However, some users have noted areas for improvement, such as additional training resources.

What are the pros and cons of iSAMS?

Pros of iSAMS include its comprehensive feature set, user-friendly interface, and strong support services. Cons may include the potential cost for smaller institutions and the need for training to maximise its capabilities.

How can I purchase iSAMS’ services?

Schools interested in purchasing iSAMS services can contact the company directly through their website to request a demonstration and discuss pricing options tailored to their needs.

What is the cancellation or refund policy for iSAMS?

iSAMS cancellation and refund policy is outlined in their terms and conditions. Schools should review these details and discuss any specific concerns with iSAMS directly.

Who uses iSAMS?

iSAMS is used by various educational institutions, including primary and secondary schools, as well as international schools. It serves a diverse range of users including teachers, administrators, students, and parents.

What are the common use cases for iSAMS?

Common use cases for iSAMS include managing student records, tracking attendance, generating reports, facilitating communication between parents and school staff, and handling financial transactions.

Why choose iSAMS over other options?

Choosing iSAMS can be beneficial for schools seeking a tailored solution specifically designed for educational management, offering comprehensive features that address the unique needs of schools compared to more generic management systems.

How easy is it to set up iSAMS?

Setting up iSAMS is designed to be straightforward, with support provided throughout the process to ensure a smooth implementation and transition to the new system.

Does iSAMS offer training or tutorials?

Yes, iSAMS offers training sessions and resources to help users become familiar with the system, ensuring that all stakeholders can effectively utilise its features.

What languages does iSAMS support?

iSAMS primarily operates in English, but they may offer support in additional languages depending on the requirements of the schools they serve. Prospective users should inquire about specific language capabilities.

What problems does iSAMS solve?

iSAMS addresses challenges related to school management by providing a centralised platform for record-keeping, communication, and administrative processes, thereby improving efficiency and collaboration within the school community.

Is iSAMS worth the investment?

The value of iSAMS as an investment depends on the specific needs of the institution. Schools looking for a robust management system tailored to educational environments may find that iSAMS provides significant benefits in streamlining operations and enhancing communication.