Tilkee

Frequently Asked Questions about Tilkee

Who are Tilkee?

Tilkee is a technology company specialising in sales enablement solutions. Founded to enhance the way businesses manage and track their sales documents, Tilkee provides tools that help sales teams engage better with prospects through analytics and insights.

What are Tilkees products?

Tilkee offers a platform that includes features for document tracking, analytics, and engagement tools designed to optimise sales processes. Their primary product allows users to share and track proposals, presentations, and other sales documents in real-time.

What services do Tilkee offer?

Tilkee offers several services including document sharing, analytics reporting, and integration with CRM systems. They also provide training and support to help users maximise the benefits of their platform.

What type of companies do Tilkees products suit?

Tilkees products are suitable for a wide range of companies, particularly those in sales-driven industries such as technology, consulting, and professional services. Businesses looking to improve their sales engagement and document management processes can benefit from Tilkees solutions.

How much do Tilkees products cost?

The pricing for Tilkees products varies based on the specific features and the number of users. For detailed pricing information, it is recommended to contact Tilkee directly or visit their website for the latest offerings.

Does Tilkee offer a free trial?

Tilkee does offer a free trial for potential users to explore their platform and its features. This trial allows users to assess how the product can fit their needs before making a purchase.

What discounts does Tilkee offer on their products?

Tilkee occasionally provides discounts or promotional offers. It is advisable to check their website or contact their sales team for any current promotions or opportunities for reduced pricing.

Are there any hidden fees or additional costs with Tilkee?

Tilkee aims to be transparent with its pricing; however, some features may incur additional costs depending on the users needs and plan selections. Users should review pricing details carefully to understand any potential extra charges.

Who uses Tilkees products?

Tilkees products are used by sales teams, marketing departments, and business development professionals across various sectors. The platform is designed for individuals and teams looking to improve their engagement with clients through effective document handling.

What are the main features of Tilkees products/services?

The main features of Tilkees platform include document tracking, real-time analytics, user engagement metrics, CRM integration, and the ability to manage multiple sales documents effectively. These features help users understand how their prospects interact with shared materials.

How does Tilkee compare to its competitors?

Tilkee stands out due to its focus on document engagement analytics and its user-friendly interface. While there are other sales enablement tools available, Tilkees specific features for tracking engagement provide unique insights that can be beneficial for sales strategies.

Is Tilkees platform easy to use?

Yes, Tilkees platform is designed to be user-friendly, allowing users to easily upload documents, share them, and access analytics without extensive training. The intuitive design facilitates quick onboarding for new users.

How easy is it to set up Tilkees product or service?

Setting up Tilkees product is straightforward. Users can create an account, upload their documents, and start sharing within a short period. The platform provides guidance to help users through the setup process.

Is Tilkee reliable?

Tilkee is considered reliable, with a strong emphasis on data security and uptime. The platform has built a reputation for stability and consistent performance in delivering its services.

Does Tilkee offer customer support?

Yes, Tilkee offers customer support through various channels, including email and online resources. Users can access help documentation and reach out to the support team for assistance when needed.

How secure is Tilkee’s platform?

Tilkee prioritises security, implementing measures to protect user data and ensure compliance with data protection regulations. They utilise encryption and secure access protocols to safeguard information shared on their platform.

Does Tilkee integrate with other tools or platforms?

Yes, Tilkee integrates with several CRM systems and other sales tools, allowing users to streamline their workflows and enhance productivity by connecting their existing software with the Tilkee platform.

Can I use Tilkee on mobile devices?

Tilkees platform is accessible on mobile devices, enabling users to manage documents and track engagement on-the-go. The mobile-friendly design ensures functionality across various devices.

What do users say about Tilkee?

User feedback on Tilkee is generally positive, with many praising its ease of use, effective tracking features, and the insights it provides on document engagement. Some users have noted the value it adds to their sales processes.

What are the pros and cons of Tilkee?

Pros of Tilkee include its intuitive interface, robust tracking capabilities, and effective integration with other tools. Cons may include the need for a subscription, which could be a consideration for smaller businesses or individuals.

How can I purchase Tilkee’s services?

Tilkee’s services can be purchased directly through their website. Users can choose a plan that suits their needs and follow the instructions for registration and payment.

What is the cancellation or refund policy for Tilkee?

Tilkee has a cancellation policy that typically allows users to cancel their subscription at any time. For specific details regarding refunds and cancellation terms, users should refer to their service agreement or contact customer support.

What are the common use cases for Tilkee?

Common use cases for Tilkee include tracking the effectiveness of sales proposals, measuring client engagement with presentations, and analysing the performance of marketing materials. Businesses use Tilkee to enhance their sales engagement strategies.

Why choose Tilkee over other options?

Choosing Tilkee may be beneficial due to its specialised focus on document engagement analytics, which provides users with unique insights that can drive sales strategies. Its user-friendly interface and robust features also contribute to its appeal.

How easy is it to set up Tilkee?

Setting up Tilkee is a simple process that can be completed in a short time. The platform is designed to facilitate quick onboarding, allowing users to start using its features with minimal setup time.

Does Tilkee offer training or tutorials?

Yes, Tilkee offers training resources and tutorials to help users understand how to make the most of the platform. These resources are designed to assist users in navigating and utilising the features effectively.

What languages does Tilkee support?

Tilkee primarily supports English, but they may offer additional language options depending on user needs. It is advisable to check directly with Tilkee for the most current language support available.

What problems does Tilkee solve?

Tilkee addresses issues related to document tracking and engagement, enabling sales teams to understand how their materials are being received by clients. This insight helps improve sales strategies and overall engagement with prospects.

Is Tilkee worth the investment?

Whether Tilkee is worth the investment depends on the specific needs of the business. For organisations focused on improving sales engagement and tracking document performance, Tilkees features can provide significant value and insights that justify the cost.