quintly

Frequently Asked Questions about Quintly

Who are Quintly?

Quintly is a social media analytics platform that enables businesses to track, analyse, and optimise their social media performance. Founded in 2010, Quintly provides users with the tools needed to gain insights into their social media strategies and improve engagement across platforms.

What are Quintlys products?

Quintly offers a variety of products, primarily focusing on social media analytics and benchmarking. Their main product is the Quintly Analytics Tool, which allows users to monitor social media performance, create custom reports, and benchmark against competitors.

What services do Quintly offer?

Quintly provides services including social media performance tracking, custom reporting, competitor analysis, and social media benchmarking. They also offer consultation services to help businesses optimise their social media strategies.

What type of companies do Quintlys products suit?

Quintlys products are suitable for small to large businesses across various industries that utilise social media as part of their marketing strategy. This includes agencies, brands, and organisations looking to enhance their social media presence.

How much does Quintlys product cost?

Quintly offers various pricing plans based on the features and level of access required. Pricing typically ranges from a basic plan for small businesses to more comprehensive packages for larger organisations. For exact pricing, it is advisable to visit their website or contact their sales team.

Does Quintly offer a free trial?

Yes, Quintly typically offers a free trial for new users, allowing them to explore the platforms features before committing to a paid plan. Details about the trial can be found on their website.

What discounts does Quintly offer on their products?

Quintly occasionally provides discounts or promotional offers, especially for annual subscriptions. It is best to check their website or subscribe to their newsletter for the latest offers.

Are there any hidden fees or additional costs with Quintly?

Quintly is transparent about its pricing structure. However, additional costs may arise from add-on features or services not included in the base plan. Users should review the pricing details carefully before purchasing.

Who uses Quintlys products?

Quintlys products are used by social media managers, digital marketers, and business analysts in various sectors, including marketing agencies, e-commerce, and corporate brands. Their tools cater to anyone looking to improve their social media performance.

What are the main features of Quintlys products/services?

Main features of Quintly include social media analytics, customisable dashboards, competitor benchmarking, automated reporting, and insights into audience engagement across multiple platforms.

How does Quintly compare to its competitors?

Quintly is known for its user-friendly interface and extensive customisation options, which may give it an edge over some competitors. However, each platform has its strengths, and the best choice depends on specific business needs and preferences.

Is Quintlys platform easy to use?

Yes, Quintly is designed with user experience in mind, featuring an intuitive interface that allows users to navigate and access analytics easily, even without extensive technical knowledge.

How easy is it to set up Quintlys product or service?

Setting up Quintly is relatively straightforward. Users can create an account, connect their social media profiles, and start analysing data within a short period. Quintly provides guides and support for new users during the setup process.

Is Quintly reliable?

Quintly is considered reliable, with robust data collection and analysis features. The platform is widely used by businesses and has a positive reputation within the social media analytics industry.

Does Quintly offer customer support?

Yes, Quintly provides customer support through various channels, including email and a help centre with resources such as tutorials and FAQs to assist users with their queries.

How secure is Quintly’s platform?

Quintly employs industry-standard security measures to protect user data, including encryption and secure data storage. They are committed to maintaining the privacy and security of their users’ information.

Does Quintly integrate with other tools or platforms?

Yes, Quintly offers integrations with various social media platforms and analytics tools, allowing users to streamline their reporting and data analysis processes across different applications.

Can I use Quintly on mobile devices?

Quintly is primarily a web-based platform. While it does not have a dedicated mobile application, users can access the platform via mobile browsers to view reports and analytics on the go.

What do users say about Quintly?

Users generally appreciate Quintly for its comprehensive analytics capabilities and ease of use. Positive feedback often highlights its customisable features and valuable insights, while some users seek improvements in specific functionalities.

What are the pros and cons of Quintly?

Pros: User-friendly interface, comprehensive analytics, customisable reports, and good customer support.
Cons: Pricing may be a consideration for smaller businesses, and some users may desire additional features or integrations.

How can I purchase Quintly’s services?

Quintlys services can be purchased directly through their website. Users can select a plan that suits their needs and complete the registration process online.

What is the cancellation or refund policy for Quintly?

Quintly typically offers a cancellation policy that allows users to cancel their subscription at any time, but it is advisable to review their specific terms regarding refunds or cancellations on their website.

Who uses Quintly?

Quintly is used by marketing professionals, social media managers, analysts, and businesses of all sizes that aim to improve their social media strategy and performance through data-driven insights.

What are the common use cases for Quintly?

Common use cases for Quintly include tracking social media performance metrics, benchmarking against competitors, creating detailed reports for stakeholders, and identifying trends in audience engagement.

Why choose Quintly over other options?

Quintly’s strong emphasis on customisation, user-friendly design, and comprehensive analytics make it a compelling choice for businesses seeking to enhance their social media performance compared to other analytics platforms.

How easy is it to set up Quintly?

Setting up Quintly is generally easy, with a guided process for connecting social media accounts and customising dashboards. Users typically can get started quickly and intuitively.

Does Quintly offer training or tutorials?

Yes, Quintly provides various resources, including tutorials, webinars, and documentation, to help users better understand the platform and maximise its capabilities.

What languages does Quintly support?

Quintly supports multiple languages to cater to its international user base, although the primary language of the platform is English. Specific language options can be confirmed on their website.

What problems does Quintly solve?

Quintly addresses challenges related to social media performance tracking, data analysis, and reporting. It helps businesses gain insights into their social media strategies and improve engagement with their audience.

Is Quintly worth the investment?

Quintly can be worth the investment for businesses that rely heavily on social media and require in-depth analytics to inform their strategies. The value derived will depend on the specific needs and objectives of the user.