Jomres

Frequently Asked Questions about Jomres

Who are Jomres?

Jomres is a company that specialises in developing a comprehensive property management system (PMS) for the hospitality industry. Their platform is designed to facilitate the management of accommodation businesses, including hotels, vacation rentals, and guesthouses.

What are Jomres products?

Jomres offers a robust property management system that includes features such as booking management, channel management, invoicing, and customer relationship management (CRM). Their software can be customised to fit the unique needs of different accommodation providers.

What services do Jomres offer?

In addition to their property management system, Jomres provides installation, customisation, and technical support services. They also offer training resources to help users effectively utilise their platform.

What type of companies do Jomres products suit?

Jomres products are suitable for a wide range of accommodation providers, including hotels, hostels, bed and breakfasts, vacation rentals, and serviced apartments. Their flexible system caters to both small and large businesses in the hospitality sector.

How much does Jomres product cost?

The cost of Jomres products varies based on the specific requirements and customisations needed by the client. They offer different pricing plans to accommodate diverse business needs, which can be obtained by contacting their sales team for a detailed quote.

Does Jomres offer a free trial?

Jomres does not explicitly advertise a free trial on their website. However, potential users are encouraged to contact them to discuss options for demo access or trial periods.

What discounts does Jomres offer on their products?

Jomres may offer discounts based on the specific requirements and volume of business. Its best to inquire directly with their sales team for any ongoing promotions or discounts.

Are there any hidden fees or additional costs with Jomres?

Jomres aims to maintain transparency in their pricing structure. However, additional costs may arise from optional add-ons, custom development, or third-party integrations. It is advisable to clarify any potential additional costs during the initial consultation.

Who uses Jomres products?

Jomres products are used by various stakeholders in the hospitality industry, including property owners, managers, and hospitality staff. Their system is designed to streamline operations for anyone involved in accommodation management.

What are the main features of Jomres products/services?

Main features of Jomres include:

• Comprehensive booking management
• Channel management to sync with multiple booking platforms
• Customisable invoicing options
• Client relationship management tools
• Reporting and analytics capabilities
• Multi-language and multi-currency support

How does Jomres compare to its competitors?

Jomres offers a flexible and customisable solution which may be more suitable for businesses with specific needs compared to competitors. While alternative platforms may focus on ease of use, Jomres emphasises extensive functionality and adaptability.

Is Jomres platform easy to use?

The Jomres platform is designed to be user-friendly, with an intuitive interface. However, users may require some initial training to fully leverage its capabilities, especially if they are not familiar with property management systems.

How easy is it to set up Jomres product or service?

Setting up Jomres involves installation and configuration which can vary in complexity depending on the customisations required. Jomres offers support to assist clients through the setup process to ensure a smooth implementation.

Is Jomres reliable?

Jomres is known for its reliability in the hospitality management sector, with a solid reputation for providing a stable platform. Regular updates and ongoing support help maintain system integrity and performance.

Does Jomres offer customer support?

Yes, Jomres offers customer support through various channels, including email and online documentation. They also provide resources such as forums and tutorials to assist users in resolving issues.

How secure is Jomres’ platform?

Jomres implements various security measures to protect user data, including encryption and secure hosting environments. They are committed to ensuring that client information is safeguarded against unauthorised access.

Does Jomres integrate with other tools or platforms?

Yes, Jomres supports integration with various third-party tools and platforms, enhancing its functionality. This includes integration with payment gateways, channel managers, and other hospitality management solutions.

Can I use Jomres on mobile devices?

Jomres is accessible via mobile devices, allowing users to manage their properties on the go. The platform is designed to be responsive and can be used on various mobile browsers.

What do users say about Jomres?

User feedback on Jomres generally highlights its comprehensive features and customisability. Some users appreciate the level of control it provides, while others mention a learning curve associated with its extensive functionalities.

What are the pros and cons of Jomres?

• Pros: Highly customisable, comprehensive feature set, strong customer support.
• Cons: Initial learning curve, setup may require technical knowledge.

How can I purchase Jomres’ services?

Interested customers can purchase Jomres services by visiting their website and contacting their sales team for a consultation. They will provide detailed information on pricing and setup options.

What is the cancellation or refund policy for Jomres?

Jomres cancellation and refund policy can vary depending on the specific terms agreed upon during the purchase. It is advisable to review the terms and conditions or discuss directly with their customer service for clarity.

What are the common use cases for Jomres?

Common use cases for Jomres include managing bookings, synchronising availability across multiple online travel agencies (OTAs), and generating reports for business analysis in the hospitality sector.

Why choose Jomres over other options?

Choosing Jomres may be beneficial for businesses seeking a highly customisable property management solution that can be tailored to specific operational needs, potentially offering a more personalised approach compared to standardised solutions.

Does Jomres offer training or tutorials?

Yes, Jomres provides training resources and tutorials to help users understand and effectively utilise their platform. These resources are designed to assist users at various skill levels.

What languages does Jomres support?

Jomres supports multiple languages, catering to a diverse user base across different regions. The multi-language capability allows businesses to operate in their preferred language, enhancing usability.

What problems does Jomres solve?

Jomres addresses common challenges in the hospitality industry, such as managing multiple bookings, synchronising availability, handling invoicing, and maintaining customer relationships, all within a single integrated platform.

Is Jomres worth the investment?

The value of Jomres as an investment depends on the specific needs of the business. For those requiring a customisable and comprehensive property management solution, Jomres can provide significant benefits in operational efficiency and management capabilities.