Aurigo Masterworks

Frequently Asked Questions about Aurigo

Who are Aurigo?

Aurigo is a software company that specializes in providing enterprise-grade solutions for capital program and project management. The company aims to help organizations streamline their project delivery processes through innovative technology and industry expertise.

What are Aurigos products?

Aurigo offers a range of products designed for project management, including Aurigo Masterworks, a comprehensive software platform that helps manage capital projects from inception to completion. Their solutions cater to various industries such as public infrastructure, transportation, and utilities.

What services do Aurigo offer?

Aurigo provides consulting services, implementation support, and training for their software products. They assist clients in optimizing their project management processes and ensuring successful adoption of technology solutions.

What type of companies do Aurigos products suit?

Aurigos products are suitable for large enterprises, government agencies, and organisations involved in capital-intensive projects, including sectors such as construction, transportation, and utilities.

How much does Aurigos product cost?

The pricing for Aurigos products varies based on the specific needs of the organisation and the scope of implementation. Interested customers are encouraged to contact Aurigo directly for a customised quote.

Does Aurigo offer a free trial?

Aurigo does not typically offer a free trial of their products. However, potential customers may inquire about demo sessions or pilot programmes to evaluate the software.

What discounts does Aurigo offer on their products?

Aurigo may offer discounts depending on the scale of deployment or contractual agreements. It is advisable to discuss potential pricing options directly with their sales team.

Are there any hidden fees or additional costs with Aurigo?

Aurigo is transparent about their pricing. Any additional costs, such as for customisation or extra features, should be clearly outlined during the purchasing process.

Who uses Aurigos products?

Aurigos products are used by project managers, portfolio managers, and executives in industries involved in large-scale capital projects, primarily in the public and private sectors.

What are the main features of Aurigos products/services?

Main features of Aurigo’s products include project planning and scheduling, budgeting and cost management, document management, reporting and analytics, and integration capabilities with other enterprise systems.

How does Aurigo compare to its competitors?

Aurigo differentiates itself through its focus on capital project management, offering a robust feature set tailored specifically for large-scale infrastructure projects, which may be more comprehensive compared to some competitors.

Is Aurigos platform easy to use?

Users have reported that Aurigos platform is intuitive, with user-friendly navigation. However, the complexity of features may require some initial training for optimal use.

How easy is it to set up Aurigos product or service?

The setup process for Aurigos products can vary based on the organisations specific requirements. Aurigo provides implementation support to facilitate a smooth setup experience.

Is Aurigo reliable?

Aurigo has established a reputation for reliability, with a strong track record of delivering solutions to numerous clients across various industries. Their customer support and ongoing maintenance further contribute to this reliability.

Does Aurigo offer customer support?

Yes, Aurigo offers customer support to assist users with any issues or questions regarding their products. Support services may include technical assistance and training resources.

How secure is Aurigo’s platform?

Aurigo prioritises security and implements various measures to protect user data, including data encryption, secure access protocols, and regular security audits.

Does Aurigo integrate with other tools or platforms?

Yes, Aurigos solutions are designed to integrate with various enterprise tools and platforms, enabling seamless data exchange and improved project management workflows.

Can I use Aurigo on mobile devices?

Aurigos platform is accessible from mobile devices, providing users with the flexibility to manage projects on the go through a web-based interface or mobile applications.

What do users say about Aurigo?

User feedback on Aurigo is generally positive, with many highlighting the platforms comprehensive features and the effectiveness of customer support. Some users note the learning curve associated with its extensive functionalities.

What are the pros and cons of Aurigo?

• Pros: Comprehensive project management features, solid customer support, industry-specific solutions.
• Cons: Potentially high cost for smaller organisations, initial learning curve for new users.

How can I purchase Aurigo’s services?

Interested customers can purchase Aurigos services by contacting their sales department through the Aurigo website for detailed information and assistance.

What is the cancellation or refund policy for Aurigo?

Aurigos cancellation and refund policies may vary based on the terms of the agreement. Customers should review their contract or contact Aurigo directly for specific details.

What are the common use cases for Aurigo?

Common use cases for Aurigo include managing large infrastructure projects, tracking project budgets and schedules, and facilitating collaboration among project stakeholders.

Why choose Aurigo over other options?

Choosing Aurigo may be preferable for organisations looking for a specialised solution in capital project management, particularly those in industries that require rigorous project oversight and compliance.

How easy is it to set up Aurigo?

Aurigo offers implementation support to ensure that the setup process is as seamless as possible, although the complexity of the software may necessitate some training for users.

Does Aurigo offer training or tutorials?

Yes, Aurigo provides training sessions and tutorials to help users understand their products and maximise their effectiveness in project management.

What languages does Aurigo support?

Aurigo primarily supports English, but may offer options for other languages depending on the needs of their clients.

What problems does Aurigo solve?

Aurigo helps organisations manage complex capital projects more effectively by providing tools for planning, budgeting, and collaboration, ultimately improving project outcomes.

Is Aurigo worth the investment?

Investing in Aurigo can be worthwhile for organisations that handle large-scale projects and require a robust, specialised solution to enhance efficiency, accountability, and project success.