ActiveView 360

Frequently Asked Questions about ActiveView 360

Who are SurveyConnect?

SurveyConnect is a technology company that specializes in providing advanced survey solutions and analytics tools. Their flagship product, ActiveView 360, offers comprehensive insights for businesses looking to enhance their survey capabilities and data analysis.

What are SurveyConnects products?

SurveyConnect offers a range of products, with ActiveView 360 being the primary offering. This product provides advanced survey analytics, reporting tools, and user-friendly interfaces designed for businesses of all sizes.

What services do SurveyConnect offer?

In addition to their products, SurveyConnect offers consultation services, support for implementation, and customer service to assist users in effectively utilising their survey tools and optimising data collection processes.

What type of companies do SurveyConnects products suit?

SurveyConnects products are suitable for a wide variety of companies, including small businesses, medium-sized enterprises, and large corporations across various industries that require effective survey solutions for market research, customer feedback, and employee engagement.

How much does SurveyConnects product cost?

The cost of SurveyConnects products, including ActiveView 360, varies based on the specific needs and scale of the organisation. Pricing details can be requested directly from SurveyConnect’s sales team for tailored quotes.

Does SurveyConnect offer a free trial?

Yes, SurveyConnect typically offers a free trial of ActiveView 360, allowing potential customers to explore its features and functionalities before making a commitment.

What discounts does SurveyConnect offer on their products?

SurveyConnect may offer discounts during promotional periods or for long-term subscription commitments. Specific discount information can be obtained by contacting their sales department.

Are there any hidden fees or additional costs with SurveyConnect?

SurveyConnect aims to provide transparent pricing; however, users are advised to review the terms of service to understand any potential additional costs related to upgrades or extra features.

Who uses SurveyConnects products?

Users of SurveyConnects products include market researchers, HR professionals, business analysts, and any professionals involved in gathering feedback or conducting surveys for data-driven decision-making.

What are the main features of SurveyConnects products/services?

Main features of ActiveView 360 include customisable survey templates, real-time reporting, data visualisation tools, and integration capabilities with other software platforms to streamline data management.

How does SurveyConnect compare to its competitors?

SurveyConnect distinguishes itself through its user-friendly interface, advanced analytics capabilities, and customer support, making it a strong contender in the survey solutions market. Users are encouraged to compare features and pricing based on their specific needs.

Is SurveyConnects platform easy to use?

Yes, SurveyConnects platform is designed to be intuitive and user-friendly, allowing users to create, distribute, and analyse surveys with minimal technical knowledge.

How easy is it to set up SurveyConnects product or service?

Setting up ActiveView 360 is straightforward, with guided steps and resources available to assist users in getting started quickly and efficiently.

Is SurveyConnect reliable?

SurveyConnect is regarded as a reliable provider of survey solutions, with a strong focus on data security and customer satisfaction. Users can expect consistent performance from their platform.

Does SurveyConnect offer customer support?

Yes, SurveyConnect provides customer support through various channels, including email, phone, and online resources, to assist users with any issues or queries they may have.

How secure is SurveyConnect’s platform?

SurveyConnect employs industry-standard security measures, including data encryption and secure access protocols, to ensure the safety and privacy of user data.

Does SurveyConnect integrate with other tools or platforms?

Yes, ActiveView 360 offers integration capabilities with various third-party applications, allowing users to streamline their data collection and analysis processes.

Can I use SurveyConnect on mobile devices?

Yes, SurveyConnects platform is optimised for mobile use, enabling users to access and manage surveys on smartphones and tablets.

What do users say about SurveyConnect?

User feedback about SurveyConnect is generally positive, highlighting the platforms ease of use, comprehensive features, and responsive customer support.

What are the pros and cons of SurveyConnect?

Pros include user-friendly design, robust analytics features, and good customer support. Cons may include pricing for advanced features and potential learning curve for some users.

How can I purchase SurveyConnect’s services?

Interested customers can purchase services through the SurveyConnect website or by contacting their sales team for assistance in selecting the right package.

What is the cancellation or refund policy for SurveyConnect?

SurveyConnect has a defined cancellation and refund policy that users should review prior to purchase, as it may vary based on the specific terms of service agreed upon at the time of subscription.

Who uses SurveyConnect?

SurveyConnects products are used by various professionals, including market researchers, educators, and business leaders focused on enhancing data collection and analysis.

What are the common use cases for SurveyConnect?

Common use cases include conducting market research, gathering customer feedback, measuring employee satisfaction, and assessing educational outcomes.

Why choose SurveyConnect over other options?

SurveyConnect may be preferred for its robust analytics capabilities, ease of use, and dedicated customer support, which help users effectively gather and interpret data.

How easy is it to set up SurveyConnect?

Setting up SurveyConnect is designed to be user-friendly, with guided instructions and resources available to assist users in the initial setup process.

Does SurveyConnect offer training or tutorials?

Yes, SurveyConnect provides training materials and tutorials to help users maximise the benefits of ActiveView 360 and enhance their understanding of its features.

What languages does SurveyConnect support?

SurveyConnect supports multiple languages, allowing users from diverse backgrounds to access and utilise the platform effectively.

What problems does SurveyConnect solve?

SurveyConnect helps organisations address challenges related to data collection, analysis, and interpretation, ensuring that businesses can make informed decisions based on accurate feedback.

Is SurveyConnect worth the investment?

Many users find that SurveyConnect provides significant value through its comprehensive features and user support, making it a worthwhile investment for organisations focused on improving their survey capabilities.