EventsCase

Frequently Asked Questions about Eventscase

Who are Eventscase?

Eventscase is a technology company that specialises in providing comprehensive solutions for event management. Founded with the aim of streamlining the event planning process, Eventscase offers tools that help organisers manage everything from registration to attendee engagement.

What are Eventscases products?

Eventscase offers a range of products designed for event management, including an event registration platform, a mobile event app, a networking tool, and solutions for virtual and hybrid events. Their products cater to various aspects of event organisation, enhancing both the organisers and attendees experiences.

What services do Eventscase offer?

In addition to their software products, Eventscase provides services such as event consulting, technical support during events, and customised solutions tailored to specific event needs. They also offer training to help clients maximise the use of their platform.

What type of companies do Eventscases products suit?

Eventscases products are suitable for a variety of companies, including corporate organisations, associations, educational institutions, and event agencies. Their solutions are designed to cater to events of all sizes, from small meetings to large conferences.

How much does Eventscases product cost?

The cost of Eventscases products varies based on the specific services and features selected. They offer flexible pricing plans tailored to the needs of different organisations, which can be discussed directly with their sales team for a customised quote.

Does Eventscase offer a free trial?

Yes, Eventscase provides a free trial period for potential customers to explore their platform and features. This allows users to evaluate the suitability of the products for their event management needs before committing to a purchase.

What discounts does Eventscase offer on their products?

Eventscase occasionally offers promotional discounts and special pricing for non-profit organisations or educational institutions. For the latest offers, it is advisable to contact their sales team or check their website.

Are there any hidden fees or additional costs with Eventscase?

Eventscase is transparent about its pricing structure, and there are no hidden fees associated with their services. However, additional costs may apply depending on custom features or extensive technical support requests.

Who uses Eventscases products?

Eventscases products are used by event planners, marketers, corporate event managers, and educational institutions. Their tools are designed to cater to both experienced event organisers and those new to event management.

What are the main features of Eventscases products/services?

Main features of Eventscase include online registration, ticketing, a mobile event app, attendee networking capabilities, analytics and reporting tools, and integration with other platforms. Their services also include virtual event capabilities, making it adaptable for various event types.

How does Eventscase compare to its competitors?

Eventscase is known for its user-friendly interface and comprehensive feature set compared to competitors. It offers flexible solutions that can be tailored to specific event needs, setting it apart in the event management software market.

Is Eventscases platform easy to use?

Yes, Eventscases platform is designed to be intuitive and user-friendly. Users can easily navigate through the features, making it suitable for both novice and experienced event planners.

How easy is it to set up Eventscases product or service?

Setting up Eventscases products is generally straightforward. The platform provides guided setup processes, and support is available if needed. Users can typically have their events up and running quickly.

Is Eventscase reliable?

Eventscase is considered reliable, with a strong track record in the event management industry. They have implemented robust systems to ensure platform stability and data security.

Does Eventscase offer customer support?

Yes, Eventscase offers customer support through various channels, including email, phone, and live chat. Their support team is available to assist with any inquiries or technical issues.

How secure is Eventscase’s platform?

Eventscase takes security seriously, employing industry-standard measures such as data encryption and secure payment processing to protect user information and event data.

Does Eventscase integrate with other tools or platforms?

Yes, Eventscase offers integrations with various tools and platforms, including CRM systems, marketing automation tools, and payment gateways, allowing for a seamless event management experience.

Can I use Eventscase on mobile devices?

Yes, Eventscase provides a mobile-friendly platform, and their mobile event app allows attendees to access event information, schedules, and networking features on their smartphones and tablets.

What do users say about Eventscase?

User reviews of Eventscase generally highlight its ease of use, comprehensive features, and responsive customer support. Many users appreciate the platforms flexibility for different types of events.

What are the pros and cons of Eventscase?

Pros of Eventscase include its user-friendly interface, extensive features, and reliable customer support. However, some users may find the pricing structure slightly complex, depending on the features required.

How can I purchase Eventscase’s services?

Eventscases services can be purchased directly through their website. Interested customers can also contact their sales team for personalised assistance and to discuss pricing options.

What is the cancellation or refund policy for Eventscase?

Eventscase has a clear cancellation and refund policy, which is outlined in their terms of service. Users are encouraged to review these details or contact customer support for specific inquiries regarding cancellations.

What are the common use cases for Eventscase?

Common use cases for Eventscase include managing conferences, trade shows, workshops, and webinars. Their platform is adaptable to various event formats, including in-person, virtual, and hybrid events.

Why choose Eventscase over other options?

Choosing Eventscase may be advantageous for those seeking a comprehensive, user-friendly platform that offers extensive features and strong customer support, tailored to the specific needs of event organisers.

How easy is it to set up Eventscase?

Setting up Eventscase is generally straightforward, with resources and support available to assist users during the initial setup process, ensuring a smooth experience for event planners.

Does Eventscase offer training or tutorials?

Yes, Eventscase provides training and tutorials to help users understand the platform and maximise its features. These resources are designed to support both new and existing users.

What languages does Eventscase support?

Eventscase supports multiple languages, making it accessible to a global audience. Users can select their preferred language within the platform settings.

What problems does Eventscase solve?

Eventscase addresses common challenges in event management, such as registration complexities, attendee engagement, and data management, providing solutions that enhance efficiency and streamline the event planning process.

Is Eventscase worth the investment?

Many users find Eventscase to be a worthwhile investment due to its extensive features, ease of use, and reliable customer support, making it a valuable tool for effective event management.