Privileged Access Management

Frequently Asked Questions about Imprivata Privileged Access Management

Who are Imprivata?

Imprivata is a company that provides identity and access management solutions, primarily for the healthcare sector. Founded in 2003, Imprivata focuses on enhancing security and streamlining access to applications and data for healthcare organisations, ensuring compliance with regulatory standards.

What are Imprivatas products?

Imprivata offers a range of products, including Imprivata OneSign, which provides single sign-on and authentication management, and Imprivata Privileged Access Management, designed to secure and manage privileged accounts and access within an organisation.

What services do Imprivata offer?

Imprivata provides services related to identity and access management, including implementation, training, consulting, and ongoing support for their products. They also offer integration services to ensure compatibility with existing systems.

What type of companies do Imprivatas products suit?

Imprivatas products are primarily suited for healthcare organisations, including hospitals, clinics, and other medical facilities that require secure access management for sensitive patient data and compliance with regulations such as HIPAA.

How much does Imprivatas product cost?

The cost of Imprivatas products varies based on the specific solutions chosen, the size of the organisation, and the number of users. For precise pricing, interested parties should contact Imprivata directly for a tailored quote.

Does Imprivata offer a free trial?

Imprivata does not publicly advertise a free trial for their products. However, potential customers are encouraged to reach out to their sales team to explore options for demonstrations or pilot programmes.

What discounts does Imprivata offer on their products?

Imprivata may offer discounts based on the volume of licenses purchased or through special promotions. It is advisable to contact their sales department for information on any current discounts or offers.

Are there any hidden fees or additional costs with Imprivata?

Imprivata aims to provide transparent pricing. However, additional costs may arise from implementation services, support fees, or integrations. It is recommended to discuss all potential costs with a sales representative before purchase.

Who uses Imprivatas products?

Imprivatas products are used by healthcare professionals, IT administrators, and security personnel within healthcare organisations who need secure access to applications and sensitive information.

What are the main features of Imprivatas products/services?

Main features of Imprivatas Privileged Access Management include secure credential storage, session monitoring, automated password management, and reporting capabilities to ensure compliance with security policies.

How does Imprivata compare to its competitors?

Imprivata is recognised for its focus on the healthcare sector, which differentiates it from competitors that may offer more generalised identity and access management solutions. Its specialised features and compliance-focused approach are advantageous for healthcare organisations.

Is Imprivatas platform easy to use?

Imprivatas platform is designed with user-friendliness in mind, featuring intuitive interfaces and workflows that facilitate ease of use for healthcare professionals and IT staff alike.

How easy is it to set up Imprivatas product or service?

The setup process for Imprivatas products typically involves planning and configuration stages, which can be streamlined with the assistance of Imprivatas implementation team to ensure a smooth deployment.

Is Imprivata reliable?

Imprivata has established a reputation for reliability within the healthcare industry, with many organisations trusting their solutions for protecting sensitive information and ensuring secure access to critical systems.

Does Imprivata offer customer support?

Yes, Imprivata provides customer support through various channels, including phone, email, and online resources, ensuring that users can access assistance when needed.

How secure is Imprivata’s platform?

Imprivatas platform incorporates robust security features, such as encryption, multifactor authentication, and compliance with industry standards, to protect sensitive data and privileged access.

Does Imprivata integrate with other tools or platforms?

Yes, Imprivatas solutions are designed to integrate with a variety of healthcare applications and IT systems, facilitating seamless data exchange and access management across platforms.

Can I use Imprivata on mobile devices?

Imprivata offers mobile capabilities, allowing users to access their products on mobile devices, ensuring that healthcare professionals can securely manage access on-the-go.

What do users say about Imprivata?

User feedback on Imprivata generally highlights the effectiveness of their solutions in streamlining access management and improving security, although some users may note the need for comprehensive training during implementation.

What are the pros and cons of Imprivata?

Pros of Imprivata include specialised solutions for healthcare, strong security features, and good customer support. Cons may include potential complexity during initial setup and the necessity for user training.

How can I purchase Imprivata’s services?

To purchase Imprivata’s services, interested parties should contact Imprivatas sales team through their website to receive a personalised consultation and pricing information.

What is the cancellation or refund policy for Imprivata?

Imprivatas cancellation and refund policies may vary based on the specific agreements made during the purchase process. It is recommended to review these terms directly with their sales team.

What are the common use cases for Imprivata?

Common use cases for Imprivata include managing access to electronic health records (EHR), securing privileged accounts, and ensuring compliance with regulatory standards in healthcare settings.

Why choose Imprivata over other options?

Choosing Imprivata may be beneficial for organisations that require a dedicated solution tailored for the healthcare industry, with features that address specific compliance and security needs.

How easy is it to set up Imprivata?

The setup process for Imprivata is designed to be straightforward, especially with assistance from their implementation team, which helps to configure the system according to the organisations requirements.

Does Imprivata offer training or tutorials?

Yes, Imprivata provides training resources, including tutorials and documentation, to help users understand how to effectively utilise their products.

What languages does Imprivata support?

Imprivata primarily supports English for its products and services. For specific language requirements, users should contact Imprivata for further information.

What problems does Imprivata solve?

Imprivata addresses challenges related to secure access management, compliance with healthcare regulations, and the need for efficient workflows in accessing sensitive information.

Is Imprivata worth the investment?

Investing in Imprivata can be worthwhile for healthcare organisations that require robust security and efficient access management solutions, particularly in environments dealing with sensitive patient data.