Raisely

Frequently Asked Questions about Raisely

Who are Raisely?

Raisely is a fundraising platform designed to help charities and non-profits manage their fundraising campaigns efficiently. The company focuses on providing tools that empower organisations to create custom donation pages, manage supporters, and track fundraising progress.

What are Raiselys products?

Raisely offers several products, including:

• Donation Pages: Customisable pages for one-time or recurring donations.
• Fundraising Campaigns: Tools for managing specific fundraising events or projects.
• Peer-to-Peer Fundraising: Options for supporters to create their own fundraising pages.
• CRM Integration: Management tools for tracking donor interactions and data.

What services do Raisely offer?

Raisely provides a range of services including:

• Custom page design and setup assistance.
• Technical support for users.
• Analytics and reporting tools to track fundraising performance.
• Integration with third-party applications for enhanced functionality.

What type of companies do Raiselys products suit?

Raiselys products are primarily suited for non-profit organisations, charities, and community groups looking to enhance their fundraising efforts and engage with supporters more effectively.

How much does Raiselys product cost?

Raisely operates on a subscription pricing model with various tiers depending on the features and support required. Pricing details can be found on their website, as it may vary based on specific needs and the scale of use.

Does Raisely offer a free trial?

Yes, Raisely offers a free trial period which allows users to explore the platforms features before committing to a subscription.

What discounts does Raisely offer on their products?

Raisely may offer discounts for non-profit organisations or during promotional periods. Its advisable to check their website or contact their support for any current offers.

Are there any hidden fees or additional costs with Raisely?

Raisely is transparent about its pricing, and there are no hidden fees. Users should review the pricing structure and service agreements to understand any potential additional costs.

Who uses Raiselys products?

Raisely’s products are used by a wide range of non-profit organisations, including small charities, community-based initiatives, and larger established organisations seeking to enhance their fundraising capabilities.

What are the main features of Raiselys products/services?

The main features of Raiselys offerings include:

• Customisable donation pages.
• Real-time analytics and reporting.
• Peer-to-peer fundraising tools.
• Integration with various CRM systems.
• User-friendly interface for both administrators and donors.

How does Raisely compare to its competitors?

Raisely is known for its user-friendly interface and customisation options, which may set it apart from competitors. Users often find it more accessible for smaller organisations, while competitors might offer more advanced features suited for larger institutions.

Is Raiselys platform easy to use?

Yes, Raiselys platform is designed to be intuitive and user-friendly, allowing users with varying levels of technical expertise to navigate and utilise its features effectively.

How easy is it to set up Raiselys product or service?

Setting up Raiselys services is relatively straightforward, with guided setup processes and customer support available to assist users through the initial stages of implementation.

Is Raisely reliable?

Raisely has a reputation for reliability, offering consistent uptime and robust performance, which is critical for fundraising activities.

Does Raisely offer customer support?

Yes, Raisely provides customer support through various channels, including email and live chat, ensuring that users can get assistance when needed.

How secure is Raisely’s platform?

Raisely takes security seriously, employing encryption and data protection measures to safeguard user information and transactions.

Does Raisely integrate with other tools or platforms?

Yes, Raisely offers integration with various third-party tools, including CRM systems and email marketing platforms, enhancing its usability for organisations.

Can I use Raisely on mobile devices?

Yes, Raiselys platform is mobile-responsive, allowing users to access and manage their accounts on mobile devices conveniently.

What do users say about Raisely?

Users generally appreciate Raisely for its ease of use, customisation options, and responsive customer support. Feedback often highlights the platform’s effectiveness in boosting fundraising efforts.

What are the pros and cons of Raisely?

Pros:

• User-friendly interface.
• Customisable fundraising pages.
• Strong customer support.

Cons:

• Some users may find limitations on advanced features compared to larger platforms.

How can I purchase Raisely’s services?

Users can purchase Raiselys services by signing up on their website, selecting a subscription tier that suits their needs, and completing the registration process.

What is the cancellation or refund policy for Raisely?

Raisely typically has a cancellation policy that allows users to cancel their subscription at any time. Refunds may depend on the specific circumstances, and users should consult their terms of service for detailed information.

What are the common use cases for Raisely?

Common use cases for Raisely include:

• Online fundraising campaigns.
• Peer-to-peer fundraising events.
• Managing donor relationships and tracking contributions.

Why choose Raisely over other options?

Raisely is often chosen for its ease of use, customisation capabilities, and strong support for non-profits, making it an appealing option for organisations looking to enhance their fundraising efforts.

How easy is it to set up Raisely?

Setting up Raisely is generally considered easy, with clear instructions and support available to guide users through the process.

Does Raisely offer training or tutorials?

Yes, Raisely provides various resources, including tutorials and guides, to help users understand and maximise the use of their platform.

What languages does Raisely support?

Raisely primarily supports English, but users can create pages in multiple languages to cater to diverse audiences.

What problems does Raisely solve?

Raisely helps organisations overcome challenges in fundraising, such as managing donor data, creating effective fundraising campaigns, and improving donor engagement.

Is Raisely worth the investment?

Many users find Raisely to be a valuable investment due to its user-friendly features and the potential to significantly enhance fundraising efforts for non-profit organisations.