Fabasoft Folio

Frequently Asked Questions about Fabasoft Folio

Who are Fabasoft?

Fabasoft is a European software company headquartered in Linz, Austria, specialising in cloud-based document management solutions and digital business processes. Established in 1988, Fabasoft has a rich history of providing innovative software solutions to enhance business productivity and collaboration.

What are Fabasofts products?

Fabasoft offers a range of products focused on document management and digital business processes. The primary product is Fabasoft Folio, which enables businesses to manage, share, and collaborate on documents securely. Other products include Fabasoft Cloud, Fabasoft Digital Asset Management, and Fabasoft Approve.

What services do Fabasoft offer?

Fabasoft provides a variety of services, including cloud hosting, consultancy for digital transformation, integration services, and ongoing support and maintenance for their software solutions. They also offer training to help users maximise the use of their products.

What type of companies do Fabasofts products suit?

Fabasofts products are suitable for small to large enterprises across various industries, including manufacturing, healthcare, finance, and public administration, particularly those seeking to improve document management and collaboration processes.

How much does Fabasofts product cost?

The pricing for Fabasoft Folio varies based on factors such as the size of the organisation, number of users, and specific needs. Interested customers are encouraged to contact Fabasoft directly for a tailored quote.

Does Fabasoft offer a free trial?

Yes, Fabasoft typically offers a free trial for prospective users to evaluate Fabasoft Folio. This allows companies to assess its features and suitability for their needs before making a commitment.

What discounts does Fabasoft offer on their products?

Fabasoft may provide discounts for educational institutions, non-profits, or bulk purchases. For specific discount information, interested customers should inquire directly with Fabasoft.

Are there any hidden fees or additional costs with Fabasoft?

Fabasoft is transparent about its pricing structure. However, additional costs may arise from optional add-ons, training sessions, or premium support services. It is advisable to clarify any potential extra costs during the purchasing process.

Who uses Fabasofts products?

Fabasofts products are utilised by a diverse range of organisations, including governmental bodies, healthcare providers, and various industries that require efficient document management and collaboration tools.

What are the main features of Fabasofts products/services?

Key features of Fabasoft Folio include secure document storage, version control, collaborative editing, role-based access permissions, audit trails, and integration capabilities with other enterprise systems. These features enhance productivity and compliance in document handling.

How does Fabasoft compare to its competitors?

Fabasoft is recognised for its strong focus on security and compliance, particularly in European markets. Compared to its competitors, it offers robust integration capabilities and a user-friendly interface, although specific feature sets may vary by vendor.

Is Fabasofts platform easy to use?

Yes, Fabasoft Folio is designed with user experience in mind, featuring an intuitive interface that facilitates easy navigation and use, making it accessible for users with varying levels of technical expertise.

How easy is it to set up Fabasofts product or service?

The setup process for Fabasoft Folio is straightforward, often guided by the Fabasoft support team. Users can typically get started with minimal technical knowledge, and comprehensive documentation is available to assist in the process.

Is Fabasoft reliable?

Fabasoft has a reputation for reliability, providing consistent performance and uptime for its cloud services. The company adheres to high standards of data security and compliance, which contributes to its reliability.

Does Fabasoft offer customer support?

Yes, Fabasoft offers comprehensive customer support, including technical assistance, user training, and a knowledge base for self-service resources. Support is available through various channels, including email and phone.

How secure is Fabasoft’s platform?

Fabasoft takes data security seriously, employing various measures such as encryption, secure data centres, and compliance with relevant regulations such as GDPR. Regular security audits are conducted to maintain high security standards.

Does Fabasoft integrate with other tools or platforms?

Yes, Fabasoft Folio offers integration capabilities with various third-party applications and platforms, enhancing its functionality and allowing seamless workflows across different systems.

Can I use Fabasoft on mobile devices?

Fabasoft provides mobile access to its platform, enabling users to manage documents and collaborate from their mobile devices through a dedicated app or responsive web interface.

What do users say about Fabasoft?

User feedback on Fabasoft Folio generally highlights its ease of use, robust functionality, and excellent customer support. Some users appreciate the platforms focus on security and compliance, while others may find specific features lacking compared to competitors.

What are the pros and cons of Fabasoft?

Pros: Intuitive user interface, strong security features, good customer support, and strong compliance with regulations. Cons: Potentially higher cost for smaller businesses and some limitations in customisation compared to competitors.

How can I purchase Fabasoft’s services?

Fabasofts services can be purchased directly through their website or by contacting their sales team for a tailored proposal based on specific business needs.

What is the cancellation or refund policy for Fabasoft?

Fabasofts cancellation and refund policies may vary based on the service agreement. Prospective customers should review the terms and conditions or consult with Fabasoft directly for detailed information regarding cancellations and refunds.

Who uses Fabasoft?

Fabasoft is used by a wide range of organisations, including public sector agencies, healthcare providers, and enterprises across various industries, all seeking efficient document management solutions.

What are the common use cases for Fabasoft?

Common use cases for Fabasoft Folio include managing project documentation, ensuring compliance with regulatory requirements, facilitating collaboration among teams, and maintaining secure records for audits.

Why choose Fabasoft over other options?

Choosing Fabasoft may be beneficial for organisations prioritising security and compliance, particularly in Europe, as well as those needing a reliable and user-friendly solution for document management and collaboration.

How easy is it to set up Fabasoft?

Setting up Fabasoft Folio is generally straightforward, with support available to guide users through the process. Documentation and resources are provided to assist with configuration and initial use.

Does Fabasoft offer training or tutorials?

Yes, Fabasoft offers training and tutorials for users to help them fully understand and utilise the platforms features. Training options may include online resources, webinars, or on-site sessions.

What languages does Fabasoft support?

Fabasoft supports multiple languages within its platform, catering to a diverse user base across different regions. Specific language support may vary, so it is advisable to check with Fabasoft for the latest information.

What problems does Fabasoft solve?

Fabasoft addresses issues related to document management, such as version control, secure sharing, compliance with regulations, and inefficient collaboration processes within organisations.

Is Fabasoft worth the investment?

The value of investing in Fabasoft largely depends on an organisations specific needs for document management and collaboration. Many users find that the benefits in productivity, security, and compliance justify the investment.