LiveTiles

Frequently Asked Questions about LiveTiles

Who are LiveTiles?

LiveTiles is a technology company that provides digital workplace solutions designed to enhance collaboration, communication, and productivity within organisations. Founded in 2014, the company aims to transform the way teams work together by offering a user-friendly platform that integrates with various tools and systems.

What are LiveTiles products?

LiveTiles offers a range of products, including LiveTiles Design, a drag-and-drop interface for creating and customising intranet sites, and LiveTiles Analytics, which provides insights into user engagement and content effectiveness. Their solutions are designed to streamline workplace processes and improve employee experience.

What services do LiveTiles offer?

In addition to their software products, LiveTiles offers consulting services to help organisations implement and optimise their digital workplace solutions. This includes training, support, and strategic advice to ensure successful adoption of their tools.

What type of companies do LiveTiles products suit?

LiveTiles products are suitable for a wide range of companies, particularly those in industries such as education, healthcare, finance, and corporate sectors that require efficient collaboration and communication tools. Their solutions cater to both small businesses and large enterprises.

How much do LiveTiles products cost?

The pricing for LiveTiles products can vary based on the specific solutions and features required. It is recommended to contact LiveTiles directly for a customised quote tailored to your organisations needs.

Does LiveTiles offer a free trial?

Yes, LiveTiles typically offers a free trial for prospective users to explore their platform and understand its capabilities before committing to a purchase. Details regarding the trial can be found on their website.

What discounts does LiveTiles offer on their products?

LiveTiles may offer discounts or promotional pricing periodically. It is advisable to check their website or contact their sales team for information on current discounts or special offers.

Are there any hidden fees or additional costs with LiveTiles?

LiveTiles strives for transparency in its pricing structure. However, additional costs may arise depending on specific customisations, integrations, or advanced features. It is best to discuss these details with their sales representatives.

Who uses LiveTiles products?

LiveTiles products are used by a diverse range of organisations, including corporate teams, educational institutions, and government agencies, all of which seek to improve their internal communication and collaboration.

What are the main features of LiveTiles products/services?

Main features of LiveTiles include a user-friendly design interface, advanced analytics capabilities, integration with third-party applications, customisation options, and a focus on enhancing employee engagement and productivity.

How does LiveTiles compare to its competitors?

LiveTiles distinguishes itself from competitors through its intuitive design tools, strong focus on user experience, and comprehensive analytics. While other platforms may offer similar functionalities, LiveTiles prioritises ease of use and integration capabilities.

Is LiveTiles platform easy to use?

Yes, LiveTiles is known for its ease of use, with a drag-and-drop interface that allows users to create and customise their digital workplace without requiring extensive technical knowledge.

How easy is it to set up LiveTiles product or service?

Setting up LiveTiles is designed to be straightforward, with guided processes and ample resources available to assist users. The duration of setup may vary depending on the complexity of the implementation.

Is LiveTiles reliable?

LiveTiles has established a reputation for reliability, with a robust infrastructure that supports its services. The company also focuses on regular updates and maintenance to ensure consistent performance.

Does LiveTiles offer customer support?

Yes, LiveTiles provides customer support through various channels, including email, phone, and online resources. Users can access documentation, tutorials, and dedicated support teams for assistance.

How secure is LiveTiles’ platform?

LiveTiles takes security seriously and implements industry-standard security measures, including data encryption and regular security audits, to protect user data and maintain compliance with relevant regulations.

Does LiveTiles integrate with other tools or platforms?

Yes, LiveTiles offers integration capabilities with a variety of other tools and platforms, including Microsoft Office 365, Google Workspace, and various enterprise applications, enhancing its functionality within existing workflows.

Can I use LiveTiles on mobile devices?

LiveTiles is accessible on mobile devices, allowing users to engage with their digital workplace solutions on the go. The platform is optimised for various screen sizes, ensuring a seamless user experience.

What do users say about LiveTiles?

User feedback on LiveTiles is generally positive, highlighting the platforms user-friendly design, effective collaboration tools, and strong customer support. Some users note the learning curve associated with more advanced features.

What are the pros and cons of LiveTiles?

Pros: User-friendly interface, strong integration options, comprehensive analytics, and effective support. Cons: Some users may find advanced features complex, and pricing can vary based on customisation.

How can I purchase LiveTiles’ services?

LiveTiles services can be purchased directly through their website, where potential customers can request a demo or consultation to discuss their requirements and obtain pricing information.

What is the cancellation or refund policy for LiveTiles?

LiveTiles has a cancellation policy that allows users to terminate their services, typically with a notice period outlined in the terms and conditions. Refund policies may vary, so it is advisable to review the specific terms associated with your purchase.

Who uses LiveTiles?

LiveTiles is utilised by a diverse range of organisations, including large enterprises, small businesses, educational institutions, and government bodies, all seeking to enhance their digital workplace environments.

What are the common use cases for LiveTiles?

Common use cases for LiveTiles include creating intranet sites, developing employee engagement platforms, delivering training and onboarding materials, and providing analytics on employee interactions with digital content.

Why choose LiveTiles over other options?

LiveTiles offers a unique combination of ease of use, robust features, and strong support, making it an appealing choice for organisations looking to enhance their digital workplace without extensive technical overhead.

How easy is it to set up LiveTiles?

LiveTiles is designed for ease of setup, with guided processes and extensive documentation available to assist users in quickly implementing their solutions.

Does LiveTiles offer training or tutorials?

Yes, LiveTiles offers a range of training resources and tutorials to help users maximise the value of their platform. These resources are accessible online and cover various aspects of using LiveTiles effectively.

What languages does LiveTiles support?

LiveTiles supports multiple languages, making its platform accessible to a global audience. Specific language options may vary based on regional settings and user preferences.

What problems does LiveTiles solve?

LiveTiles addresses common workplace challenges such as inefficient communication, disjointed workflows, and low employee engagement by providing an integrated digital workplace solution that fosters collaboration and information sharing.

Is LiveTiles worth the investment?

Many organisations find LiveTiles to be a worthwhile investment due to its ability to enhance productivity, improve employee engagement, and streamline communication processes. The value derived from its features often justifies the cost.