mScanAPI®

Frequently Asked Questions about MarketScans Automotive Payments as a Service (MSCAN API)

Who are MarketScan?

MarketScan is a leading provider of automotive payment solutions, specialising in offering innovative products and services that streamline payment processes for dealerships and consumers in the automotive industry. With years of industry experience, MarketScan aims to enhance the efficiency and transparency of automotive transactions.

What are MarketScans products?

MarketScan offers a range of products designed to facilitate automotive transactions, including the MSCAN API, which integrates payment processing directly into dealership systems, enabling real-time financial transactions and data management.

What services do MarketScan offer?

MarketScan provides a suite of services including payment processing, data analytics, and integration support for dealerships, ensuring they can efficiently manage and execute automotive payments and financing options.

What type of companies do MarketScans products suit?

MarketScans products are suited for automotive dealerships, financial institutions, and related businesses looking to enhance their payment processing capabilities and improve customer transaction experiences.

How much does MarketScans product cost?

The cost of MarketScans products can vary based on the specific services required and the scale of deployment. For accurate pricing details, potential customers should contact MarketScan directly for a tailored quote.

Does MarketScan offer a free trial?

MarketScan typically does not offer a free trial for its services. However, interested parties are encouraged to reach out to discuss options for a demonstration or pilot programme.

What discounts does MarketScan offer on their products?

MarketScan may provide discounts for long-term contracts or bundled services. It is advisable to inquire directly with their sales team for specific offers and potential savings.

Are there any hidden fees or additional costs with MarketScan?

MarketScan is committed to transparency in pricing. While there may be standard fees associated with payment processing, any additional costs should be clearly outlined during the sales process. Customers are encouraged to ask for a detailed breakdown of all potential fees.

Who uses MarketScans products?

MarketScans products are primarily used by automotive dealerships, finance companies, and service providers within the automotive sector, aiming to simplify payment processes and enhance operational efficiency.

What are the main features of MarketScans products/services?

Main features of MarketScans offerings include seamless API integration, real-time payment processing, comprehensive data analytics, and robust reporting tools, all designed to improve the user experience and operational efficiency.

How does MarketScan compare to its competitors?

MarketScan distinguishes itself from competitors through its focus on the automotive sector, offering tailored solutions that integrate directly with dealership systems, providing real-time data and insights that enhance payment processes.

Is MarketScans platform easy to use?

Yes, MarketScans platform is designed to be user-friendly, with intuitive interfaces and comprehensive documentation that facilitate easy navigation and utilisation by dealership staff.

How easy is it to set up MarketScans product or service?

Setting up MarketScans services typically involves a straightforward integration process with support provided by their technical team, ensuring that dealerships can quickly begin utilising the platform without extensive downtime.

Is MarketScan reliable?

MarketScan is regarded as a reliable service provider within the automotive payments sector, with a strong track record of performance and customer satisfaction, backed by robust technology and responsive support.

Does MarketScan offer customer support?

Yes, MarketScan provides dedicated customer support to assist users with any inquiries or technical issues, ensuring that customers can receive timely assistance when needed.

How secure is MarketScan’s platform?

MarketScan prioritises security, employing industry-standard encryption and compliance measures to protect sensitive customer and transaction data, ensuring a secure environment for all users.

Does MarketScan integrate with other tools or platforms?

MarketScans MSCAN API is designed to integrate with various dealership management systems and financial platforms, allowing for seamless connectivity and data exchange between systems.

Can I use MarketScan on mobile devices?

MarketScans platform is compatible with mobile devices, enabling users to access services and manage transactions on-the-go, enhancing flexibility and accessibility for dealership staff.

What do users say about MarketScan?

User feedback generally highlights the efficiency of MarketScans payment solutions, the ease of integration, and the quality of customer support, contributing to positive experiences among automotive businesses.

What are the pros and cons of MarketScan?

Pros include tailored solutions for automotive payments, reliable customer support, and robust integration capabilities. Cons may involve the need for initial setup and potential costs associated with customisation.

How can I purchase MarketScan’s services?

To purchase MarketScan’s services, interested parties should contact their sales team through the website to discuss needs, receive a quote, and initiate the onboarding process.

What is the cancellation or refund policy for MarketScan?

MarketScans cancellation and refund policies may vary based on the specific terms of service agreed upon. Customers should review their contract or contact MarketScan for detailed information.

Who uses MarketScan?

MarketScan is primarily utilised by automotive dealerships, finance providers, and service companies in the automotive sector seeking to improve payment efficiency and customer interaction.

What are the common use cases for MarketScan?

Common use cases for MarketScan include facilitating vehicle financing transactions, streamlining payment processes in dealerships, and providing analytical insights for decision-making in automotive sales.

Why choose MarketScan over other options?

Choosing MarketScan may be beneficial due to its specialised focus on the automotive industry, comprehensive integration capabilities, and commitment to customer support, which can lead to enhanced operational efficiency.

How easy is it to set up MarketScan?

MarketScan is designed for easy setup, with a dedicated support team available to assist with integration and initial configuration to ensure a smooth transition for new users.

Does MarketScan offer training or tutorials?

Yes, MarketScan offers training sessions and tutorials to help users understand the platforms functionality and maximise the benefits of their services.

What languages does MarketScan support?

MarketScan primarily supports English, but it may offer additional language options depending on customer requirements. It is advisable to contact MarketScan for specific language capabilities.

What problems does MarketScan solve?

MarketScan addresses common challenges in the automotive payment process, such as transaction inefficiencies, data management issues, and the need for integration with existing dealership systems, providing streamlined solutions.

Is MarketScan worth the investment?

Investing in MarketScan can be worthwhile for automotive businesses looking to enhance payment processing efficiency, improve customer experiences, and leverage integrated data solutions, potentially leading to increased sales and customer satisfaction.