Zeplin

Frequently Asked Questions about Zeplin

Who are Zeplin?

Zeplin is a collaboration tool designed for designers and developers to streamline the handoff process. It provides a platform for teams to work together efficiently by generating style guides, assets, and code snippets automatically from design files.

What are Zeplins products?

Zeplin primarily offers a single product that facilitates design handoff between teams. It allows users to upload design files from various design tools (such as Sketch, Adobe XD, Figma, and Photoshop) and generates documentation, style guides, and assets for development.

What services do Zeplin offer?

Zeplin offers various services including design collaboration, project management features, integration with design and development tools, as well as support for version control to help teams manage changes in design effectively.

What type of companies do Zeplins products suit?

Zeplins products are suitable for companies of all sizes that have design and development teams. It is particularly beneficial for organisations that rely heavily on design-to-development workflows, such as tech companies, creative agencies, and startups.

How much does Zeplins product cost?

Zeplin offers various pricing plans, including a free tier for small teams and paid plans that range from $6 to $12 per user per month, depending on the features and level of support required. For the latest pricing information, it is recommended to check Zeplins official website.

Does Zeplin offer a free trial?

Yes, Zeplin offers a free tier that allows users to try out the essential features of the platform without any cost. This is suitable for individuals or small teams looking to evaluate the tool before committing to a paid plan.

What discounts does Zeplin offer on their products?

Zeplin may offer discounts for annual subscriptions, which can lower the overall cost compared to monthly payments. Educational institutions and non-profits may also be eligible for special pricing. It is advisable to contact Zeplin directly for specific discount inquiries.

Are there any hidden fees or additional costs with Zeplin?

Zeplin does not have any hidden fees; however, users should be aware that additional costs may arise if they exceed usage limits defined in their subscription plan, such as the number of projects or collaborators.

Who uses Zeplins products?

Zeplin’s products are used by designers, developers, product managers, and teams in various industries including software development, web design, and mobile app development. It is particularly popular among those who collaborate closely on design projects.

What are the main features of Zeplins products/services?

Main features of Zeplin include automatic generation of style guides, asset export, code snippets for different programming languages, project organisation, collaboration tools for team comments and feedback, and integration with other tools such as Slack and JIRA.

How does Zeplin compare to its competitors?

Zeplin is known for its user-friendly interface and strong integration capabilities with various design tools. Compared to competitors, it focuses specifically on the design handoff process, making it a preferred choice for teams prioritising design collaboration.

Is Zeplins platform easy to use?

Yes, Zeplins platform is designed to be intuitive and user-friendly. Users typically find it easy to navigate and upload designs, making it accessible for both designers and developers with varying levels of technical expertise.

How easy is it to set up Zeplins product or service?

Setting up Zeplin is straightforward. Users can create an account, connect their design tools, and start uploading files within minutes. The onboarding process is designed to help users quickly familiarise themselves with the platforms features.

Is Zeplin reliable?

Yes, Zeplin is considered a reliable tool for design handoff, with a strong uptime record and consistent performance. Users can depend on its functionality for real-time collaboration and asset management.

Does Zeplin offer customer support?

Zeplin provides customer support through a help centre, documentation, and email support. Users can access resources for troubleshooting and guidance on using the platform effectively.

How secure is Zeplin’s platform?

Zeplin prioritises security by implementing measures such as data encryption, secure access controls, and regular security audits to protect user data and maintain compliance with industry standards.

Does Zeplin integrate with other tools or platforms?

Yes, Zeplin integrates seamlessly with various tools such as Sketch, Adobe XD, Figma, Slack, JIRA, and others, enabling users to streamline their workflow and maintain productivity across different platforms.

Can I use Zeplin on mobile devices?

Zeplin does not currently offer a dedicated mobile application, but users can access the web platform through mobile browsers for basic functionalities, though the experience may not be optimised for mobile use.

What do users say about Zeplin?

Users generally praise Zeplin for its simplicity, ease of use, and effective collaboration features. Feedback often highlights its ability to bridge the gap between design and development teams, although some users wish for more advanced features.

What are the pros and cons of Zeplin?

Pros: User-friendly interface, smooth integration with design tools, automatic generation of style guides, and efficient collaboration features.
Cons: Limited offline capabilities and some users desire additional features for more complex projects.

How can I purchase Zeplin’s services?

Users can purchase Zeplins services directly from their official website by selecting a suitable subscription plan and signing up for an account. Payment can be made using various methods, including credit cards.

What is the cancellation or refund policy for Zeplin?

Zeplin offers a cancellation policy that allows users to terminate their subscription at any time. However, users are encouraged to review the specific terms regarding refunds, as they may vary based on the plan chosen.

What are the common use cases for Zeplin?

Common use cases for Zeplin include design handoff for web and mobile applications, creating style guides for consistency across projects, and facilitating collaboration between designers and developers to ensure alignment on project specifications.

Why choose Zeplin over other options?

Choosing Zeplin may be advantageous for teams seeking a dedicated design handoff tool that integrates well with popular design software and enhances collaboration between designers and developers, thereby improving workflow efficiency.

Does Zeplin offer training or tutorials?

Yes, Zeplin provides a variety of resources including tutorials, webinars, and documentation to help users understand the platform and maximise its capabilities effectively.

What languages does Zeplin support?

Zeplins user interface is available in multiple languages, including English, Spanish, French, German, and others, catering to a diverse global user base.

What problems does Zeplin solve?

Zeplin addresses common challenges in design handoff, such as miscommunication between designers and developers, the manual creation of style guides, and the need for efficient asset management, thereby streamlining the entire process.

Is Zeplin worth the investment?

For teams that frequently engage in design and development collaboration, Zeplin can be a worthwhile investment as it reduces friction in the handoff process and enhances productivity, ultimately leading to faster project completions.