Stackby

Frequently Asked Questions about Stackby

Who are Stackby?

Stackby is a collaborative platform that combines the functionality of spreadsheets with the power of databases and APIs, allowing users to manage and automate workflows efficiently. It aims to simplify the process of data management for teams and businesses of all sizes.

What are Stackby’s products?

Stackby offers a flexible workspace that enables users to create custom databases and workflows. Its primary product is a no-code platform that allows users to build applications without the need for extensive programming knowledge, facilitating easy data entry, manipulation, and visualisation.

What services do Stackby offer?

Stackby provides various services including database creation, API integration, custom workflows, and collaborative tools that enhance team productivity. Additionally, they offer templates to help users get started quickly with their projects.

What type of companies do Stackby’s products suit?

Stackby’s products are suitable for a wide range of companies, from small startups to large enterprises, particularly those that require flexible data management solutions to streamline workflows across marketing, project management, sales, and operations.

How much does Stackby’s product cost?

Stackby offers a tiered pricing model, starting with a free plan with limited features. Paid plans vary in cost depending on the level of features and capabilities needed, with options for monthly or annual billing. For detailed pricing, users can visit the Stackby website.

Does Stackby offer a free trial?

Yes, Stackby offers a free plan that allows users to explore its features and functionalities. This provides an opportunity to evaluate the platform before committing to a paid plan.

What discounts does Stackby offer on their products?

Stackby may offer discounts for annual subscriptions compared to monthly payments. Additionally, they may provide promotional discounts during special events or for educational institutions, but users should check the website for the latest offers.

Are there any hidden fees or additional costs with Stackby?

Stackby is transparent about its pricing structure, and there are no hidden fees. However, certain advanced features or integrations may require upgrading to a higher-tier plan, which is clearly outlined in their pricing details.

Who uses Stackby’s products?

Stackby is used by a variety of professionals, including project managers, marketers, sales teams, and data analysts, among others. It appeals to users who need a versatile tool for data management and workflow automation.

What are the main features of Stackby’s products/services?

Key features of Stackby include customisable templates, API integrations, collaboration tools, real-time data updates, and various views for data visualisation such as grid, calendar, and Kanban boards. The platform also supports automation and custom fields.

How does Stackby compare to its competitors?

Stackby differentiates itself from competitors by offering a unique combination of spreadsheet functionality and database capabilities, along with robust API integrations. While some competitors focus solely on either spreadsheets or databases, Stackby provides a versatile solution that caters to both needs.

Is Stackby’s platform easy to use?

Yes, Stackby is designed to be user-friendly, with an intuitive interface that allows users to create and manage databases without requiring extensive technical skills. The platform includes various resources to assist new users.

How easy is it to set up Stackby’s product or service?

Setting up Stackby is straightforward. Users can create an account, select a template or start from scratch, and begin customising their workspace with minimal effort. The onboarding process is designed to guide users through the initial setup.

Is Stackby reliable?

Stackby is considered a reliable platform, with robust infrastructure and support to ensure uptime and performance. Users can expect consistent access to their data and workflows.

Does Stackby offer customer support?

Yes, Stackby provides customer support via email and an extensive knowledge base that includes tutorials, FAQs, and community forums to help users troubleshoot issues and learn more about the platform.

How secure is Stackby’s platform?

Stackby employs industry-standard security measures, including data encryption and regular backups, to protect user information. The platform also complies with relevant data protection regulations to ensure user privacy.

Does Stackby integrate with other tools or platforms?

Yes, Stackby offers integrations with various third-party applications, including popular tools such as Zapier, Slack, and Google Workspace, allowing users to enhance their workflows and streamline processes across different platforms.

Can I use Stackby on mobile devices?

Stackby is accessible on mobile devices through web browsers. While there is no dedicated mobile app, the platform is designed to be responsive, allowing users to manage their data and workflows on the go.

What do users say about Stackby?

Users generally appreciate Stackby for its flexibility, ease of use, and powerful features. Many highlight its ability to combine spreadsheet and database functionalities, although some users may desire more advanced features in the free plan.

What are the pros and cons of Stackby?

Pros: User-friendly interface, versatile features, strong customisation options, and effective collaboration tools.
Cons: Some advanced features may require a paid plan, and the lack of a dedicated mobile app may limit usability for some users.

How can I purchase Stackby’s services?

Users can purchase Stackby’s services directly from the Stackby website, where they can select a plan that suits their needs and complete the registration process online.

What is the cancellation or refund policy for Stackby?

Stackby offers a cancellation policy that allows users to cancel their subscription at any time. However, users should refer to the specific terms of service on the website for detailed information regarding refunds and cancellations.

What are the common use cases for Stackby?

Common use cases for Stackby include project management, CRM, inventory tracking, content planning, and event management. Its versatility allows it to be adapted to various business needs.

Why choose Stackby over other options?

Choosing Stackby over other options is beneficial for users seeking a platform that combines the simplicity of spreadsheets with the power of databases and API integrations, all within an intuitive interface.

How easy is it to set up Stackby?

As previously mentioned, setting up Stackby is easy and user-friendly, with clear guidance provided to help users create their first database and workflows quickly.

Does Stackby offer training or tutorials?

Yes, Stackby provides training resources, including video tutorials, articles, and a knowledge base, to help users get the most out of the platform and learn how to utilise its features effectively.

What languages does Stackby support?

Stackby currently supports English as its primary language. Users can check the website for updates regarding additional language support in the future.

What problems does Stackby solve?

Stackby addresses common data management challenges, such as the need for a flexible, collaborative workspace that allows teams to manage information efficiently and automate workflows without the complexity of traditional software development.

Is Stackby worth the investment?

For teams and businesses that require a robust and flexible data management solution, Stackby is generally regarded as a worthwhile investment, particularly given its features and ease of use. Users are encouraged to assess their specific needs and evaluate the free plan to determine its suitability.