Mirantis Kubernetes Engine

Frequently Asked Questions about Mirantis Docker Enterprise

Who are Mirantis?

Mirantis is a cloud computing company that provides open-source solutions and services to help businesses build, run, and manage applications in hybrid and multi-cloud environments. They focus on simplifying the adoption of container technology and Kubernetes.

What are Mirantis products?

Mirantis offers a range of products, including Mirantis Kubernetes Engine, Mirantis Container Runtime, and Mirantis Lens. Their flagship product is Docker Enterprise, which enables organisations to deploy, manage, and scale containerised applications securely.

What services do Mirantis offer?

Mirantis provides various services such as consulting, training, support, and managed services. They assist organisations in adopting container technology and optimising their cloud infrastructure.

What type of companies do Mirantis products suit?

Mirantis products are suitable for organisations of all sizes, from startups to large enterprises, particularly those that require scalable solutions for deploying and managing containerised applications in cloud environments.

How much does Mirantis product cost?

Pricing for Mirantis products, including Docker Enterprise, varies depending on the deployment model and specific requirements. It is advisable to contact Mirantis for a tailored quote based on the organisations needs.

Does Mirantis offer a free trial?

Yes, Mirantis typically offers a free trial for Docker Enterprise, allowing potential users to evaluate the platform’s capabilities before making a purchase decision.

What discounts does Mirantis offer on their products?

Mirantis may offer discounts based on volume licensing, long-term commitments, or special promotions. It is best to reach out to their sales team for information on available discounts.

Are there any hidden fees or additional costs with Mirantis?

Mirantis strives for transparency in pricing. However, additional costs may arise from optional services, support packages, or specific customisations. It is recommended to clarify any potential extra costs during the purchasing process.

Who uses Mirantis products?

Mirantis products are used by a diverse range of industries, including technology, finance, healthcare, and telecommunications, where containerisation and cloud adoption are critical for operational efficiency.

What are the main features of Mirantis products/services?

Key features of Mirantis Docker Enterprise include multi-cluster management, integrated security, application lifecycle management, and support for various orchestration tools. It also provides easy integration with existing DevOps workflows.

How does Mirantis compare to its competitors?

Mirantis is often regarded as a strong competitor in the container orchestration and management space, particularly due to its focus on open-source technologies and enterprise-grade support, which differentiates it from other proprietary solutions.

Is Mirantis platform easy to use?

Many users find Mirantis Docker Enterprise user-friendly, thanks to its intuitive interface and comprehensive documentation, which facilitate a smoother onboarding process for new users.

How easy is it to set up Mirantis product or service?

Setting up Mirantis Docker Enterprise is generally straightforward, with detailed installation guides and support available to assist users through the process, making it accessible even for those with limited technical expertise.

Is Mirantis reliable?

Mirantis is considered reliable, with a proven track record of supporting enterprise customers with robust and secure solutions for container management.

Does Mirantis offer customer support?

Yes, Mirantis provides customer support through various channels, including online resources, community forums, and dedicated support teams for enterprise customers, ensuring assistance is available when needed.

How secure is Mirantis platform?

Mirantis prioritises security in their platform, incorporating security features such as image scanning, role-based access control, and compliance with industry standards to protect containerised applications.

Does Mirantis integrate with other tools or platforms?

Yes, Mirantis Docker Enterprise supports integration with various third-party tools and platforms, including CI/CD pipelines, monitoring solutions, and cloud providers, enhancing its versatility in different environments.

Can I use Mirantis on mobile devices?

Mirantis Docker Enterprise is primarily designed for use on desktop and server environments. While mobile access may be limited, users can manage deployments through web interfaces from mobile devices where applicable.

What do users say about Mirantis?

User feedback on Mirantis products generally highlights their effectiveness in managing containerised applications, though some users note that the learning curve may be steep initially for new adopters.

What are the pros and cons of Mirantis?

Pros include robust feature sets, strong community support, and a focus on open-source technologies. Cons may involve initial complexity in setup and potential costs for enterprise-level features.

How can I purchase Mirantis services?

Mirantis services can be purchased directly from their website or by contacting their sales team for a customised quote based on specific needs and deployment requirements.

What is the cancellation or refund policy for Mirantis?

Mirantis typically offers a cancellation policy, and refund terms are outlined in the service agreement. It is advisable to review these terms or consult with their sales team for specific details.

What are the common use cases for Mirantis?

Common use cases for Mirantis products include application development and deployment, microservices architecture, multi-cloud management, and enhancing DevOps practices within organisations.

Why choose Mirantis over other options?

Choosing Mirantis may be beneficial for organisations looking for a robust, open-source-based solution with strong enterprise support and a wide range of functionalities suited for container management.

Does Mirantis offer training or tutorials?

Yes, Mirantis provides extensive training resources, including documentation, tutorials, and certification programs to help users maximise their understanding and utilisation of their products.

What languages does Mirantis support?

Mirantis primarily supports English in its documentation and customer support. Specific language support may vary, so users should confirm with Mirantis for additional language offerings.

What problems does Mirantis solve?

Mirantis addresses challenges related to container orchestration, application deployment, and management across hybrid cloud environments, enabling organisations to streamline their DevOps processes and improve operational efficiency.

Is Mirantis worth the investment?

The value of investing in Mirantis products largely depends on the specific needs of the organisation, particularly if they are seeking a comprehensive, enterprise-grade solution for container management and cloud infrastructure.