QuestionPro

QuestionPro is a comprehensive online survey and research platform designed to facilitate the creation, distribution, and analysis of surveys and polls. It is widely used by organisations, researchers, and businesses to gather data, gain insights, and make informed decisions.

Features:

Survey Creation:

– Templates: A vast library of customisable survey templates tailored for various industries and purposes, such as customer satisfaction, employee feedback, market research, and academic studies.

– Question Types: Supports a wide range of question types, including multiple-choice, open-ended, Likert scales, matrix tables, NPS (Net Promoter Score), and more.

– Logic and Branching: Advanced logic and branching capabilities to create dynamic surveys that change based on respondents’ answers, ensuring relevant questions are presented.

– Multilingual Surveys: Support for creating surveys in multiple languages, enhancing reach and inclusivity.

Distribution:

– Email Distribution: Integrated email tools to send survey invitations directly to respondents.

– Social Media Integration: Options to share surveys on various social media platforms, including Facebook, Twitter, and LinkedIn.

– Website Embedding: Easily embed surveys into websites or blogs using provided HTML code.

– QR Codes: Generate QR codes for offline distribution, allowing respondents to access surveys via mobile devices.

Response Collection:

– Anonymous Responses: Option to collect responses anonymously, ensuring respondent privacy and candid feedback.

– Offline Surveys: Capability to collect responses offline through mobile apps, ideal for field research and areas with limited internet connectivity.

– Mobile-Friendly: Surveys are optimised for mobile devices, ensuring a seamless experience for respondents on smartphones and tablets.

Data Analysis:

– Real-Time Reporting: Real-time data collection and reporting, allowing users to monitor responses as they come in.

– Customisable Reports: Create and customise reports with various visualisation options such as charts, graphs, and tables.

– Cross-Tabulation: Advanced analysis tools like cross-tabulation to compare and contrast data across different variables.

– Sentiment Analysis: Built-in sentiment analysis for open-ended responses to gauge respondent emotions and opinions.

Integrations and APIs:

– Third-Party Integrations: Seamlessly integrate with various third-party applications such as Salesforce, Mailchimp, Slack, and Google Analytics.

– APIs: Robust APIs to integrate QuestionPro with existing systems and automate survey processes.

Security and Compliance:

– Data Security: Adherence to stringent data security standards, including SSL encryption and data anonymisation.

– Compliance: Compliance with global data protection regulations like GDPR and HIPAA, ensuring the safety and privacy of respondent data.

Support and Training:

– 24/7 Support: Round-the-clock customer support through various channels including live chat, email, and phone.

– Training and Resources: Access to a wealth of resources such as webinars, tutorials, and documentation to help users maximise the platform’s capabilities.

Benefits:

– Ease of Use: User-friendly interface that allows even non-technical users to create and distribute surveys with ease.

– Cost-Effective: Offers a range of pricing plans, including a free basic plan, making it accessible to organisations of all sizes.

– Flexibility: Highly flexible with customisable options to tailor surveys to specific needs and requirements.

– Scalability: Scalable platform suitable for small businesses to large enterprises, handling various survey volumes and complexity.

– Insightful Data: Provides deep insights through advanced analytics and reporting tools, helping organisations make data-driven decisions.

– Enhanced Engagement: Various distribution methods and engaging survey formats help increase response rates and improve data quality.

– Global Reach: Multilingual support and global compliance make it suitable for international research and diverse respondent bases.

QuestionPro is a powerful, versatile, and user-friendly survey platform that empowers users to gather valuable data and insights efficiently and effectively.