Thomson Reuters Legal Tracker

Frequently Asked Questions about Legal Tracker

Who are Thomson Reuters?

Thomson Reuters is a global information and news provider, offering a wide range of products and services in the areas of legal, financial, and media sectors. The company aims to empower professionals by providing them with trusted information and technology solutions.

What are Thomson Reuters products?

Thomson Reuters offers various products tailored for legal professionals, including Westlaw, Practical Law, and Legal Tracker. These products provide essential resources for legal research, practice management, and tracking legal matters and expenses.

What services do Thomson Reuters offer?

Thomson Reuters provides services such as legal research, case management, document drafting, compliance tracking, and analytics. These services are designed to enhance efficiency and decision-making in legal practices.

What type of companies do Thomson Reuters products suit?

Thomson Reuters products are suitable for a wide range of companies, including law firms, corporate legal departments, government agencies, and other organisations that require legal research and management tools.

How much does Thomson Reuters product cost?

The cost of Thomson Reuters products, including Legal Tracker, varies based on the specific features and services selected, as well as the size of the organisation. Interested users should contact Thomson Reuters directly for a tailored quote.

Does Thomson Reuters offer a free trial?

Yes, Thomson Reuters typically offers free trials for some of its products, including Legal Tracker. Users can explore the features and functionalities during this trial period before making a commitment.

What discounts does Thomson Reuters offer on their products?

Thomson Reuters may offer discounts for volume purchases or special promotions. It is advisable to contact their sales team for information on current discounts and offers.

Are there any hidden fees or additional costs with Thomson Reuters?

Thomson Reuters aims to provide clear pricing structures; however, additional costs may arise for upgrades, additional users, or premium features. It is recommended to review the pricing details thoroughly before purchasing.

Who uses Thomson Reuters products?

Thomson Reuters products are used by legal professionals, including attorneys, paralegals, compliance officers, and legal researchers, as well as corporate legal departments and law firms of all sizes.

What are the main features of Thomson Reuters products/services?

Main features of Thomson Reuters products include comprehensive legal research databases, advanced analytics tools, matter management functionalities, billing and invoicing capabilities, and customisable reporting options.

How does Thomson Reuters compare to its competitors?

Thomson Reuters is often regarded as a leader in the legal technology space, offering a robust suite of products that compete with other providers like LexisNexis and Bloomberg Law. Its strength lies in its extensive legal database and innovative technology solutions.

Is Thomson Reuters platform easy to use?

Thomson Reuters strives to create user-friendly interfaces for its products. Users generally find Legal Tracker intuitive, although some may require a learning curve to fully utilise its advanced features.

How easy is it to set up Thomson Reuters product or service?

Setting up Thomson Reuters products, including Legal Tracker, is designed to be straightforward. The company provides guides and support to assist users during the initial setup process.

Is Thomson Reuters reliable?

Thomson Reuters is considered a reliable provider in the legal sector, known for its high-quality information and consistent technological advancements. The company has a long-standing reputation in the industry.

Does Thomson Reuters offer customer support?

Yes, Thomson Reuters offers customer support for its products, including Legal Tracker. Users can access support through various channels, including phone, email, and online resources.

How secure is Thomson Reuters’ platform?

Thomson Reuters prioritises security and employs robust measures to protect user data, including encryption and compliance with relevant data protection regulations. Users can trust that their information is handled securely.

Does Thomson Reuters integrate with other tools or platforms?

Yes, Thomson Reuters products, including Legal Tracker, offer integration capabilities with various third-party tools and platforms, enhancing workflow efficiency and collaboration.

Can I use Thomson Reuters on mobile devices?

Thomson Reuters provides mobile access to many of its products, allowing users to access legal information and manage tasks from their mobile devices, ensuring flexibility and convenience.

What do users say about Thomson Reuters?

User feedback for Thomson Reuters products is generally positive, with many praising the depth of legal resources and the effectiveness of the tools. Some users note a desire for more training resources to maximise product utilisation.

What are the pros and cons of Thomson Reuters?

Pros of Thomson Reuters include comprehensive legal databases, robust customer support, and innovative features. Cons may include the cost, which can be higher than some competitors, and a potential learning curve for new users.

How can I purchase Thomson Reuters’ services?

Users can purchase Thomson Reuters services directly through their website or by contacting their sales team for personalised assistance and quotes based on specific needs.

What is the cancellation or refund policy for Thomson Reuters?

Thomson Reuters typically has a cancellation policy that allows users to cancel their subscriptions, depending on the terms agreed upon at the time of purchase. Refund policies may vary, so it is advisable to review the specific terms or contact customer service for clarification.

What are the common use cases for Thomson Reuters?

Common use cases for Thomson Reuters products include legal research, case and matter management, compliance tracking, and analytics for legal departments and law firms seeking to streamline operations and enhance decision-making.

Why choose Thomson Reuters over other options?

Choosing Thomson Reuters offers access to a comprehensive array of legal information, advanced technology solutions, and a reliable support system, making it a preferred choice for many legal professionals.

How easy is it to set up Thomson Reuters?

Setting up Thomson Reuters products is generally straightforward, with available resources to guide users through the process. Customer support is also available to assist with any challenges encountered during setup.

Does Thomson Reuters offer training or tutorials?

Yes, Thomson Reuters provides training and tutorials for its products, including online resources and user guides to help users maximise their understanding and usage of the software.

What languages does Thomson Reuters support?

Thomson Reuters primarily supports English; however, some products may have additional language options depending on the specific service and region.

What problems does Thomson Reuters solve?

Thomson Reuters addresses challenges faced by legal professionals, such as the need for efficient legal research, effective matter management, and compliance tracking, thus streamlining workflows and enhancing productivity.

Is Thomson Reuters worth the investment?

Many legal professionals find Thomson Reuters products worth the investment due to their comprehensive resources, user-friendly interfaces, and robust support, which can lead to increased efficiency and informed decision-making in legal practices.