My AskAI

My AskAI is an AI-driven customer support platform tailored for B2B SaaS companies. It leverages artificial intelligence to provide efficient, round-the-clock support and integration with existing customer service tools.

Features:

Seamless Integration:
– Integrates with major live chat tools like Intercom, Zendesk, and HubSpot.
– Supports integration with Slack, APIs, and more.

Automated Support:
– AI handles common queries, reducing support tickets by up to 75%.
– Provides instant, accurate answers using trained company documentation.

24/7 Availability:
– Ensures customers receive support at any time.

Efficient Handover:
– Complex issues are seamlessly transferred to human agents with summarised context for quick resolution.

Customisability:
– Offers multi-lingual support and custom branding to match company needs.

Actionable Insights:
– Converts customer interactions into valuable insights, aiding in prioritising fixes and feature developments.

Benefits:

– Enhanced Efficiency: Automates repetitive queries, allowing human agents to focus on more complex issues.
– Cost Reduction: Reduces the need for extensive human customer support teams.
– Improved Customer Satisfaction: Provides instant and accurate responses, improving the customer experience.
– Data-Driven Decisions: Provides insights that help companies understand customer needs and improve their products.